Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Gave helpful advice and worked quickly, efficiently, and respectfully. Response time was good.read more

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

I've been using Carl's Heating & Air ever since we bought our home about 8 years ago, and they've…read moredone a great job keeping both of our HVAC systems running reliably. This past Saturday we realized our downstairs AC wasn't cooling. I sent them an email, fully expecting to wait until Monday for a response, but they got back to me within about an hour and worked us into their Monday morning schedule. That level of communication alone was impressive. The repair ended up being a failed capacitor, but what sets Carl's apart is that they don't just swap the part and leave. They perform a thorough inspection of the entire system, make sure everything else looks good, and even clean out the drain lines while they're there. They're honest, knowledgeable, and have always taken the time to explain what they're seeing without trying to sell unnecessary repairs. It's refreshing to work with a family-owned business that genuinely cares about its customers. I wouldn't hesitate to recommend Carl's Heating & Air to anyone looking for dependable HVAC service in the Pflugerville or Hutto area.

This is a family owned business. In an industry that doesn't always feel honest, both Carl and…read moreCallie come across as genuinely sincere, genuinely helpful, and they have never seemed to be just out for a buck. Quite the opposite, they have proactively given us tips that no one else had ever offered us (and we have always had yearly AC tune ups) to keep our AC units running longer. We appreciate this and respect them and their business. Just good, honest people.

South Austin, here…read more Had the wonderful pleasure of working with Benji this afternoon. Not only was he professional, but he was kind to my space and pets. Benji finished outside with the unit and still took the time to do a walkthrough of the house and pointed out the filters and switched them for me. THANK YOU BENJI!

DO NOT RECOMMEND! I was a loyal, fully paying customer of…read moreGreen Leaf for over a year and a half, and my experience was defined by poor workmanship, broken promises, and a management team that ultimately let my warranty expire rather than help me use it. My issues started in April 2024 with a faulty tankless water heater installation, one of their own technicians later told me the crew had failed to install all required parts. That crew was subsequently laid off. Water was dripping from the exterior pipe and pushing into the attic. After significant back-and-forth, the symptoms were addressed, but the root installation failures were never formally resolved. During my Fall 2025 HVAC tune-up, a technician identified that the supply plenum from my original 2021 HVAC installation was undersized and improperly installed, something never flagged in any prior Green Leaf service visit. I followed up by email requesting next steps and never received a response. A year later, they were quoting me over $4,000 to fix an installation error that their own team had been servicing around for years without disclosing. The most serious issue involved my HVAC coil. In Spring 2026, my refrigerant was found to be low. Rather than immediately discussing a potential warranty claim on the coil, which would have been the right call, Green Leaf charged me for a refrigerant refill and pushed a $300 diagnostic fee. After weeks of back-and-forth, a UV dye test confirmed a visible leak at the top of the indoor coil. By then, Green Leaf had already terminated the business relationship and refused further service. At no point did anyone at Green Leaf ever mention that a coil replacement might be covered under warranty. They collected their charges, ran the clock out with delayed diagnostics, and walked away once the leak was confirmed. The one genuine bright spot was former Office Manager Michelle Lewis, who was consistently professional and communicative. The contrast between her service and what I experienced from General Manager Thos Graham, who shifted terms between emails and ended the relationship when I asked reasonable clarifying questions, was significant. I paid every invoice in full, renewed my membership, and gave Green Leaf every opportunity to make things right. What I got in return was a company that prioritized its billing over my best interests. Find a different HVAC and plumbing company!

We almost didn't go with Jurnee Mechanical because they didn't have any Yelp reviews, but they have…read moreall five star reviews on Google! It's actually cheaper to go with a smaller than larger company say, Airco. As E & J Comfort Air in Lago Vista said, "Less mouths to feed." Airco quoted us $15k for a variable Daikin mid range DC6VSS condenser and a DM80VC furnace. We paid $12.1k with Jurnee for the same equivalent 4 Ton Goodman variable mid range GXV6S condenser and GRVT80 furnace with 19 SEER, Daikin thermostat, replacing supply and return plenum, moving the entire furnace in the attic three to four feet, 10 year extended labor warranty with Trinity, free maintenance for two years, and Reme Halo UV light. Daikin owns Goodman so they're basically the same parts with a different label. Carl put it in his calendar to remind us in six months so he can come over and do maintenance for free. We received five bids from five different companies. My husband and I are both engineers. Trust us when we say, Carl was the smartest and most technical out of the five guys who came to our house. The question is, "Who do you want to work with for the next ten years?". Carl was the only one out of the five guys, to run a Manual J test. You can tell Carl is smart because there are all these pictures on Instagram of him installing a Daikin mini split system. We didn't purchase a mini split system. But I know, no one in Austin will touch a Daikin mini split because they don't know what to do with it.

We hired Jurnee to replace our conventional heat pump, ducts, and vents with a variable heat pump,…read moreducts, and vents. They did a timely and excellent job working with our construction contractor to remove the old system and install the new system. Carl was very professional, patient, and knowledgeable when providing the estimate and when explaining the equipment, project time line, and how to use the system. The experience was so good that we hired Jurnee to install our whole house dehumidifier. We would definitely recommend them.

Our A/C needed service and James & Eli were quick to respond and get our a/c back up and cooling!…read moreAnother company came out and told us we needed to replace our system as it was low on refrigerant. I got a second opinion from a trusted friend that referred us to this company and I glad I did! They found a refrigerant leak and were able to repair it and get it back up and running! Saving me a ton of money! They took pictures and kept me in the loop as I wasn't able to be at the property. Highly recommend them!

I called them at 1:00, they were here by 3:30. Fast, reliable, explained everything and didn't try…read moreto oversell me. Cannot more highly recommend!

Called Local Air Conditioner and Heating and Joshua was at my home in 20 minutes. Fixed my air…read moreconditioner issue quickly and reasonably priced. I will use them for any future repairs.

Charged $350 for a simple drain line cleaning and claimed costs have gone up. There's no way costs…read morehave gone up to justify 5x the price of what a tune-up that usually includes the price of a drain line cleaning costs. Also, the condensate drain pan started leaking within 2 months of the drain cleaning, and he quoted me $1,800 for a drain pump installation that should have cost $600 at the most. Not doing business here anymore.

We reached out to LuxAir and Isreal came out to check furnace. We needed to convert it to propane…read more He came out told us what we need and what the price would be,which it was very affordable. Isreal came out the following and completed the job in a professional timely manner. We recommend LuxAir and will use again if needed.

I needed a whole new AC system and they gave me a very fair price but the professionalism was top…read morenotch! It seems like they do everything by the book and don't cut any corners. Even things like making sure the heater was adjusted for propane (which I guess matters) were accounted for and I feel really pleased that I called them.