I have had repeat issues with this gas station over the years. Most recently, I purchased a car…read morewash at the pump, entered the number to get the wash... it didn't work, just a loud beep. I went in the store to get a refund and the clerk says to come back next week. I asked why. He said, because I purchased the car wash at the pump. What does this have to do with anything? He refused to help me. They are selling car washes at the pump when you get gas, but I've never seen that it works. I tried once before and was able to get a refund. Never again. When will they invest to fix it or remove the car wash option from the pump? And put a sign out that says the carwash is not working and a cone. Other issues: Multiple other times I have tried to pay for gas at the pump and then am instructed I have to go inside. Another time I tried to get gas and it was so so slow that I had to go to a different gas station all together. The gas price here is often more reasonable than some others in the area but it's not work the extra headache.

Asked one Asian gentleman and showed picture of problem, convinced me they could do it. I get one…read moreestimate to be charged double! Lied stating the part I had did not work charged me double the part price! Worst experience I have ever had! I was there first thing in the morning didn't get my car back til 4:55pm you have to ask and check on your car for them to give you an update! If your a women do not go there they take advantage of you! The worst!!!'

State inspection was said to be $105 all-in for my newly purchased car (in mint condition). Car…read morepassed with flying colors BUT when picked up my car, there was an extra $30 tacked onto check the window tint! Surprise!!! There is no sign that says "extra charges may apply when we feel like it!" I called the Liberty owner to ask about why there's an extra charge- Not only was he rude and dismissive, but I WAS TOLD HE WOULD CHANGE MY "PASS" TO A "FAIL" FOR THE CAR, AND TELL THE MVA IT DIDN'T PASS IF I DID NOT PAY HIS EXTRA ADD ON FEE. This is plain and simple extortion and total BS!!! Last time I ever use this shop. Did he also "road test my car to lunch as happened to Scott K during his car inspection?" Dirty Dirty!

drove my car to Darnestowne liberty because it leaked water after turning car off. diagnosis was a…read morethermostat housing. After said repairs were done, it still leaked. was advised that it was the water pump and that they were not interested in doing the repairs. They put stop leak in it to temporarily seal the leak. Dumb move as that process only causes more issues. clogged water jackets internally, clogged heater core and radiator. although I drove the car to the shop I was unable to drive it home. broke down twice do to water pouring out. Picture is what it looked like as I finally made it to my parking spot. 780.00 dollars for what? Replaced water pump myself as the car was now totally broke down and had to replace a clogged up radiator. I am sure more damage due to stop leak installed by shop is yet to come.

Every time I come in and get service done to my vehicles David & his staff take their time & make…read moresure the job is done correctly!! Fair pricing I would say as well ! High recommend this shop ! - Ron

I had been here before for an oil change and tire rotation on a different car. This past weekend,…read morestopped by on a Saturday afternoon for a TPMS light. I didn't have an appointment but experienced no wait. They attended to my concern right away, looked at the tire that was triggering the light and did a thorough check. They didn't find any nails or leaks. They topped off all 4 tires with air, and also took the time to explain why they think the light came on (weather/temp). They told me to keep an eye on the tire pressure for the next couple weeks and bring it back if the light comes back on and stays on so that they can dismount the tire and do a further inspection. I really appreciated their attention to my concern. I may start coming here for all services.

Do not go to the subway connected to this Liberty. It is below average at best…read more I was going to give them 1 star based on the subway, but the folks in the Gas Station party are very nice. I needed a piece of duct tape, and they were kind enough to give me one. Overall the station is clean. THe bathrooms are clean and you can pay at the pump so you don't often have to wait. It is very close to our house, and while not the easiest place to get in and out of, it isn't the worst place to get in and out of in the area. Plus the prices are pretty good on food items (other than Subway) and on gas!

Pumped 30.01 in gas with debit card. Store charged me 75.00 rip off by a bunch of foreignersread more

I love you Sunoco but you annoy the crap out of me!! Your gas is high quality, and I can get more…read moreout of my gas tank than most other gasses. And stop confusing people with your newly instituted low price on the price board for cash payment!! But this was my most recent experience at my local Sunoco sans step 7. 1. Please select Credit or Debit? 2. Please Insert your Card (Remove Quickly) 3. Please enter you zipcode and press enter when done 4. Would you like a receipt? 5. Would you like a carwash? 6. Please select a grade 7. Would you like to name your child after the next person that uses this pump AHHHH Seriously?? 6 Steps?? JUST LET ME PUMP MY GAS!! Other than that I love Sunoco!!

My Germantown gas station and the only place I'll buy a fountain drink. When they opened the 7-11…read morethey offered caffeine free diet coke in in the fountain. I told them as long as they sold it they would be my 7-11. With 8 7-11 within 2 miles of this one it's still the one I go to. Decent gas prices good staff and caffeine free diet coke.

Horrible service and overprice everything I bought one small granola bar and they tried to make me…read morepay $3.50 very rude clerk too.

Do not shop at this 7 Eleven, the are price gouging. I went there on May 1, 2020. I purchased a…read moresoda for $1.99, bisk tea $1.39, and a 4 pack of tosquittos $4.00. Totals $7.38, with tax it's $7.84. They tried to charge me $8.80. When I called them on it they tried to play dumb saying the register charges the tax. No, the tax is 6% in Maryland. I went down the street to a franchise 7 Eleven and purchased 2 Pepsis for 2 for $3.00 a Brisk tea $1.39, and tosquittos for $4.00 and it was $8.81. Which proves they are shady. Do not shop or get gas from them!!!

This Shell is ALWAYS more expensive. Get it if you are desperate but dang it's always so dependable…read moreon being expensive! If you can go to any gas station on the pike it will be cheaper.

I went inside and paid for gas. Immediately after I paid, the entire system at the station went…read moredown. I was unable to pump gas. I asked for a refund, they said the money would come back automatically. I asked for proof that the transaction had been voided. They told me all they could give me was a receipt. I showed up the next morning with my husband. An attendant told me that I just had to wait but in the meantime I should call my bank and gave me a customer service number to call. I called the customer service number, the rep told me they were supposed to issue me a refund. I reported that location. I called the station and told them if am not issued a refund, I will be calling the police. I showed up to the station, all of a sudden... a refund is possible! The attendant said he was able to do some accounting and see that there was a discrepancy and that the transaction HAD NOT been voided like he said it was. So if I had just waited like they said, my money would be lost and the incident forgotten. Always get a receipt, always get proof of what they say or you will get scammed. People work entirely too hard for their money to play these types of games.

I've lived here for the past 20 years and the gas here has always been expensive. The liberty…read moreacross the street is so much cheaper it's worth the extra few turns across the street.

This gas station charges way more than any other gas station in the area. 25% more than the other…read moreShell station down the street. Their strategy is to take advantage of people not paying attention.

Mechanic late to work 2 hours despite scheduling. Wtf!?! Please don't tell me to come so early next…read moretime then!?

Employee very rude and dismissive. I asked a simple question about a service they have done for the…read morelast 5 years and he refused to look at just wave his hand as to shoo me off. No wonder they get robed and have so much employee turn over who would want to work who seemed to be the owner working the night shift due to his out right lack of humanity. How new management soon!!!

Solid gas station with decent prices. The price on the road is a bit deceptive, as it's cash only,…read moreso be prepared to cough up an extra couple bucks if you only have card. I live close to this spot and haven't had issues with any of the pumps.

Why did I not plan ahead when it came to fuel? Found myself nearing my destination and also…read morenearing E. Just pulled off the highway and looked for the nearest gas station. That way I could just hop back onto the highway when I was done. Pulled off and noticed that I needed to make a U-turn to get here, which helped for hopping right back on the highway. Not sure what happened when I had the intention to stop here, but it seemed like everyone else had the same intention. When I pulled into the lot every single pump was taken. Not only that, there was a backup to get to the pumps. For a quick stop, I had to wait longer than anticipated. I had no intention to go inside, I just wanted to pump and go. Finally get to a pump and felt like I almost got blocked in because of the mass confusion going on in the lot. Did what I came here to do and made my way back out of the lot and right onto the highway.