Horrible service, took my car in for a oil and filter change, when I return to pick up the car…read moresomeone had broken the knob to park brake, causing park lights to stay on, car had to be jumped off. I would recommend them and will never take another car there. Someone within the store or associated with the store moved my car only to have the park lights run the battery down, then act as though they're very helpful jumping it off.

I've been taking my vehicles here for the past 20 years and Sean has always taken great care of my…read morecars . I had a new starter installed in December 2022 and yesterday 5-31-2023 it died . I called Sean and he said it was still under warranty and to bring it in . Gibbs Towing ( great company ) towed my car there last evening . Today , 6/1/23 I called around 1pm and Sean said he was finished and good to come get my car . Fee : Nothing !!! He replaced it and I'm back on the road ! Thanks , Sean ! I highly recommend this location .

I always appreciate the wonderful service that I receive from the staff and owner of Bowie Shell…read more The staff's loyalty & longevity is a reflection of superb ownership. We all appreciate you Ron! I recommend them for any of your vehicle needs & well stocked convenient store. Thank you for always being there for me!!

This review has more to do with the area than the gas station. I feel safe getting gas at night at…read morethis gas station. There are not many gas stations in Prince George's County that I would feel safe patronizing at night. This gas station is clean, and well lit. The prices are in keeping with the area.

I use the gas station because gas prices are typically cheaper than others in this area but more so…read morebecause the customer service is spot on. Lynn keeps that place clean & tidy, and the sweetest ever on her not so feel good days. If it wasn't for her professionalism, and good energy I probably wouldn't frequent here as much. So stop by and say hello to Lynn you will keep coming back too and save on gas.

I support this gas station everyday. It's always a pleasure to receive good service Thanks Suleman!read more

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

This is my second time bringing my car in for repair. Service is always great Don and his team…read morereally know their stuff. I brought my car in the first time for breaks. And this time I brought my car in for an oil change and I had a problem with my car making noise they looked it over but didn't find anything wrong. However they did tell me that I needed tires so I ended up getting my oil change and four tires at a reasonable price better than if I had gone to a Sam's Club or Costco to get tires.They mounted them balanced and did everything they needed to do. I will not be taking my car back to the dealership if I need any work done on my car I will definitely bring it back to Prince Auto . The service was quick they didn't try to upsell me and tell me things are wrong with my car like they do at the dealership to get more money. If you're looking for an honest repairman that's not going to try to get more money from you for car repair and that is reasonable Prince Tire and Auto is your place. Don is the owner and his son works there as well. Give them a chance you won't regret it.

Well unfortunately I have to rate this locally owned establishment a failure…read more I had high hopes for this place. Yesterday I called to inquire about a tire plug/patch as well as an oil change and they were awesome over the telephone. They quoted me a reasonable price, and asked if I could have my vehicle there by 0800, because they can get me in and out fast. In return, due to my work schedule I told the gentleman that I wouldn't be able to make it in until around 0900ish, which he informed me that was fine it just might be a longer wait. They took my name down, and scheduled me. Well, this morning I got off work, and showed up to this place slightly around 0930, walked in, and met with the gentleman at the front desk, checked in, and the gentleman behind the glass in the room, cut my conversation off I was having with the front desk, and told me their booked up now so it will be a while. After being interrupted, I ascertained about the turnaround time, and he told me Monday. Keep in mind, originally it was only going to be a slightly longer wait for being there around 0900, and all I was getting done was a simple tire plug/patch and oil change. So how does one tell me over the phone a slightly longer wait to now a three day turnaround??? Fri-Mon. Needless to say, they didn't want the business, I tried to support a local shop. So I just took my vehicle to GoodYear, and was in and out within an hour. Plus awesome coupons to go with my purchase. Sad, and I wouldn't recommend. Perhaps allowing your front desk staff to do their jobs without you interjecting would've been more understandable.

I go to The Lube Center and it's one of those places that just makes life easier…read more If you're looking for a quick oil change without all the extra pressure, this is the spot. You pull up, they get you in, and everything moves pretty efficiently. No long waits, no overcomplicating things. What I appreciate most is they don't try to upsell you on a bunch of stuff you don't need. They'll let you know if something's worth looking into, but it doesn't feel like a sales pitch every five minutes. The staff is friendly and straightforward. They explain what they're doing, answer questions if you have them, and keep things moving. You can tell they do this all day and know what they're doing. The whole process is quick. You're in and out without feeling rushed, which is exactly what you want for something like this. Overall, it's a reliable spot. Honest service, good people, and efficient work. This is one of those places I keep going back to because I know what to expect every time.

Fast service and knowledgeable. accomodating. not pushy. good service. did i say fast?read more

The woman who takes the cash for gas is a TOTAL SWEETHEART and they use to have a air pump on the…read moreside of the building that was free not any more. That's all i can say that is good. I been living in the area for 30 years and the owner refuses to say good morning or hello back to me or my family or friends. he is know as the GRUMP (but he isn't green) A few people that took a chance and take there cars there ALL complain of being overpriced, and him being rude and never took there vehicles there again.

This place is filled with dishonest practices. They failed us during an inspection and tried to…read moremake us feel that the car was unsafe to drive. On top of that, they gave us an outrageous quote for a simple repair. For a hub bearing replacement, they quoted us $800! We decided to take the car to a Chevrolet dealership, where they told us the hub bearing replacement was only $230 for the part and about 1.5 hours of labor. The total came to $410 (before taxes and shop fees), far less than what the other place was asking for. When I called to confront them about the inflated price, they didn't even care to explain -- they just said, "Take the job elsewhere if you don't like the price." It's clear this place is trying to rip people off, especially women, with inflated repair costs. I would never recommend them to anyone. Be cautious and do your research before trusting this place -- they'll try to scam you.

I came in thinking my car just needed coolant but it needed a lot more than that. Ryan took the…read moretime to show me everything clearly and went above and beyond to help me get what was needed for the car. I am super grateful for their amazing service!

On a road trip from Washington, D.C. to Chestertown, Maryland, my skid plate came lose. Right off…read morethe highway were several auto shops. When every single one was booked on a Sunday, Jiffy Lube had space despite being busy. Arshad was very friendly and helpful from the start. He and his team fixed the skip plate free of charge. What a kind gesture. Watching Arshad with other customers, he was professional, friendly, and knowledgeable. I'd drive to Annapolis just to trust my car with Arshad!