I was very impressed with how quickly they serviced my car. It was done in twenty minutes as promised. One customer's car took a little longer and he was given a $10 discount without even asking for it. The staff was very friendly. And they did not try to add on extra items, which is my complaint with Good Year. Highly recommend Grease Monkey in Bothell. read more

This place rocks !!!! James was super nice and helpful, Andres was really nice as well. Thank you guys so much for making it quick and easy!! I love how you all are so knowledgeable and really friendly. Thank you thank you!! They went above and beyond my expectations with even checking on a few extra concerns I had with my Jeep! read more

Was impressed by this place. I wrote a good review for Jiffy Lube a while back, but I've stopped going there after reading how they rip off so many customers. Would have never gone there had I known about this place. A totally legitimate "quick oil change" place that doesn't pressure you to make any changes, just advises you of what services are available and what's "recommended" at that mileage, and just asks once if there's anything else you want done. Fast service, a nice waiting area, cordial staff, I'll definitely be back. read more

These people were great! I missed an oil change and my oil light was on!!! Called several places who said they were booked up. Grease Monkey said to come right over and three were 2-3 people ahead of me but several people working. They took great care of my car, and I'm very pleased. Will definitely be back. They also honored the check-in coupon from Yelp even though I almost forgot about it. Very friendly, courteous, and excellent work! It was also very quickly done and I was on my way safely!! Highly recommend. read more

First oil change with Grease Monkey and I'm impressed. They were friendly, very quick and thorough and honest about everything that my car needed. David was very helpful and listing out things that were done and letting me know that everything looked good (I recently had maintenance issues and I'm glad he pointed out things that looked good that were recently fixed). He recommended for me to change my air filter, he brought out what mine currently looks like compared to a brand new one and I agreed to do the change. Took probably a little over 20 minutes for the oil change and air filter. 10/10 would recommend. Speedy and precise and not as expensive as others in the area. They even have coupons for $10 off in the mail which I used :) read more

Quick service, and friendly staff. I would have rated the service higher except for the issue that i had with the coolant reservoir on my car. Yet, when I called regarding this they were quick to replace the lost piece, as well as replacing the damaged radiator cap. read more

I would say these guys are bad ass. Cons no deal if you bring your own oil. But really really good work and done fast.

Very friendly, clean inviting lobby, and got me in and out as quick as they could. They radiate with genuine care for you and your car :)

GM takes care of our family's three cars. We wouldn't go anywhere else for our oil changes. The staff and Manager are professional, friendly, and fast. I heartily recommend them. This is an unsolicited recommendation. read more

We stopped in and were greeted by great, competent employees who got right to work on our truck. They treat you with respect, pay attention to the "perks" that come with an oil change (vacuum, window washing...) and are right on with customer service. Impressed with professionalism and the time it took from beginning to end - out of there in no time. Nice going on hiring a great staff! read more

Awesome place!!! In and out within 30min for oil change and transmission fluid They vacuumed inside and washed the windshield as well and even gave me almost $30 discount!!! They also have toys for little ones! It's very clean inside and I appreciate that especially as a mom of 16 month old boy Thanks to Corey for trying not to waste my time!!! read more

good place and nice people!! I brought my new mustang here for oil change they did a quick and good job read more

After my oil change, my "Check Tire Pressure" warning light came on while driving on the freeway. I went to a nearby Les Schwab, and they checked and filled my tires for me. The tires had been reset at 30 psi when they should be at 35 psi. I made another stop to do errands after Les Schwab and the "Check Tire Pressure" warning light came on again. I looked at the tires and could see that they were OK. I was upset that Grease Monkey let air out of my tires and that I had this big hassle to deal with now of getting them filled up and figuring out how to get the warning light reset. So I called the manager and told her I was not happy that they had lowered my tire pressure, I had to go to Les Schwab, and it caused me a lot of inconvenience. She said that she thought my tire pressure warning light was still on because the spare tire in my trunk was low on air. I thought that sounded like a made-up cop out, and let her know I did not agree with her assessment of the situation. She said I should bring the car by so they could look at the spare tire and get the tire pressure light to go out, either that or I could take it back to Les Schwab. I basically told her I did not want to go back to her shop because I do not trust them with my car. When I got home, I used Google to find out how to reset the tire pressure warning system. This particular Grease Monkey shop needs some education on how to set the proper tire pressure. I am sorry I went there and had to undergo so much inconvenience taking care of a problem they caused. read more

I was a big fan of Jiffy Lube for a while there. Got tired of the long waits, and the attitude of too big for your britches, so I went to Grease Monkey. I have taken this car to a Grease Monkey before and really enjoyed the customer service I received, plus Grease Monkey is closer to where I live. They told me about a couple of things they recommended but when I turned them down they said OK, and moved on with my oil change. Great Place, Great Customer Service, Not going back to Jiffy Lube. read more

Quick and convenient. They got me in right away on a Thursday afternoon. Good service and clean lobby. However, a little too pricey for a standard oil change. read more

My first visit yesterday. I was very impressed. Friendly staff and quick service. I will be back.

Our truck started to overheat, and we just happened to be passing right by this Grease Monkey location. Since they didn't sell individual containers of coolant, the guy working the counter had me pull up, and added some coolant free of charge. Nice to see there's still some good service out there. read more

Huge thank you to the staff at your location working tonight. My car decided to crap out at the intersection and I was on the verge of tears as I couldnt even get it out of park. Of course I sat there listening to cars honk at me and only slow down to tell me that I shouldn't have bought a BMW...One of your staff (mechanic?) got everyone in your garage out there to help me get the car moving and into your parking lot. They even popped the hood to take a quick look and make sure it wasn't going to blow up. I am so thankful that they were kind enough to run out into the street and help. If that is the type of people you employ then please keep it up! We will be back to pay them for their kindness (even though they declined any compensation). Nowadays people only help when asked and a lot of the time they charge for it. Your team tonight went above and beyond. I hope you take the time to recognize their kindness because THAT IS ONE WAY TO GET A NEW CUSTOMER. read more

I had a basic oil & filter change done on Sept 19, 2016. Initially, I was thrilled as they agreed to use the standard oil (I had a similar experience as Jennifer who commented on 6/24/16 for Grease Monkey. In my case, the Jiffy Lube outlet had insisted on using synthetic oil as they didn't want to be liable for any engine damage with regular standard oil). After the oil/filter change was completed, the mechanic highlighted that my air filter was dirty. There were two longish black streaks across part of the filter. I asked if he could just air blow it away. He said no. I wasn't thinking clearly, and agreed to change the filter (which a Chinese sourced filter that was different than my original filter). Subsequently, I traveled extensively for two months. During my travels, the black streaks bothered me. I finally realized that it was probably brake dust that had been sprinkled across. After all, if it's an air filter taking in air from the surrounding atmosphere, why would it be pitch black and a streak? Net, be forewarned of such tactics. read more

Called this morning to see if they take appointments - guy was friendly on the phone and said to just come on in that it's first come first served. I got just a conventional oil change - priced at $42. A little more than I'd like to pay for an oil change, but they did also vacuum out the interior and top off all of the fluids. When I was waiting in the office, one of the mechanics came in to show my filter and ask if I'd like to have their recommended fluid flush. I opted to just change the filter and hold off on the flush - I did not feel pressured to drop a bunch of money and he was perfectly friendly when I declined. There were 2 other cars there when I arrived, but I made it in and out easily in 15 minutes - awesome! I found an online coupon for $7 off and was happy to use that as well. First time here, but I felt comfortable and pleased with the service - the mechanics in the garage even made a point to say thank you as I was walking back to my car. I would definitely return here - they also advertise for complimentary top off between services and have a decent lobby with tv and complimentary drinks while you wait! read more

I've been going to this one since it first opened in downtown Bothell 20 years ago or so and followed them when they opened this location. It's the only place I'll go for oil changes. Service is outstanding. read more

First time there, called James on the phone before heading over, helpful with questions and once I arrived even better. Pulled right into a bay, went over options, waited in VERY clean waiting room, with free refreshments, wifi, etc for about 15-20 minutes. I upgraded my service based on honest recommendations and left an extremely happy customer and will definitely be returning for future oil changes. More establishments should strive to be like Grease Monkey in Bothell. Thanks for team for great service. read more

I just recently moved to Washington from Cali . I was a little at odds with were to get good honest service on my truck. After moving to Bothell I drove my grease monkey's everyday on my way to work. So I gave them a call when my truck was not running up to par, the person who I talked to on the phone was so very helpful about what might possibly be going on and was happy to help and answer all my questions. I arrived at grease monkey's and was greeted with smiles and prompt service they were honest with what my truck needed. I would have to say that the customer service there was above and beyond what they really needed to be. Smiles all the way around and I was in and out in no time at all, and they even let me keep my big ol dog in the truck while it was serviced. I have to say if you need a quick good service go to grease monkey's they do good work and I will recommend them to all my family and friends. Keep up the good work!!!! read more

These guys are great. Very polite and very quick and definitely not pushy. This is the place to go in Bothell for an oil change.

Full oil service they completed in less than 30min. Awesome . I went early(before10am) got early bird discount too.

Very awesome place! From the time I rolled up to the end when I pulled away. I had excellent service and everyone was knowledgeable and recommended things and explained them if you had questions. I will definitely return for repeat business. read more

I have used this store for years, and the service has always been decent. Today I got my oil changed and found out when I went to pay that they raised their prices....not 3-5% to account for inflation but 25%!!!! My last oil change was $80 and today it was $100 (even went back to verify amounts in my checking account). Oil prices are the lowest they have been in years, so I do not believe their costs have gone up even close to 25%. Today is the last day I will ever use this company's services. read more

Fast and friendly service. Adam and crew were efficient and performed my requested services without pressure upsells typical of quick lube shops. Can't ask for more. Thanks. read more

Don't go to Grease Monkey. Are you kidding me? 69.99 for an oil change? I can go to anywhere else and get an oil change for 29.99. This is ridiculous. You should be ashamed of yourselves Grease Monkey for ripping people off! TERRIBLE!!!! read more

Very happy with the service and the employees. Will definitely return. I would absolutely recommend this place to others.

Been going to this grease monkey for 4 yrs. now. I live down town Seattle. I trust them. I have a older car, it keeps running. All fluids are full. I'll take the drive to go. read more

The oil filter housing was significantly over-tightened causing it to crack. All the oil leaked out of the car. Dealership unequivocally placed the blame on the previous oil change provider (Grease Monkey) for this type of damage. Cost to fix the damage was $250.00. It's been a great oil change provider since we moved to Bothell, but I can no longer recommend using the business. read more

You lost my business when you over charged me for services that were not needed. The transmission needed to be flushed, so you did a pan drop for 179.00 and then you sent out an employee to tell me it would be 300.00, then, you came out 30 min. later and tell me its 500.00, charging me an extra 199.00 for a mobil 1 syn. torque. He said there was caulking floating around so he had to charge more, but, the employee I spoke with said the fluid was not lumpy, it was clear. These charges were from 12/2014, I have not been back since then. I got nothing by calling the corporate office, and nothing from the owners. Its pretty low when you have to take advantage of elderly women! read more

I took my 1993 Ford F-150 in for oil change, air filter and fuel filter. I told the service person I would come back as I just worked 5 min away, he asked me to wait as it would only be 15 min. 45 min later the person working on vehicle was still trying to get a simple fuel filter change taken care of. I did leave and come back two hours later. My truck was parked in there lot so I figured it was done. As I approached the shop the Manager told me he needed to speak with me about truck. To quote him, the person working on changing fuel filter could not get it removed to replace!. Ok, this guy does this every day for a living and couldn't do it. I told him I guess I will have to take it to another shop. Here is the part that makes me so hacked at shop. I get home that afternoon and my truck smells like buring oil. I have look under truck and I see drops of oil on pavement. No oil leaks at all befor Grease Monkey. This atternoon I get home and I thought I better have look to see if they changed out air filter which was in need of a change. Unreal!, they left a dirty air filter in truck and I could see the screws that hold down housing around filter still had dust on them and had never been removed! I'm so disgusted and I will only go back for them to figure out what they had done that's causing vehile to drip oil. Maybe I caught the whole crew on a bad day?. read more