Mostly fine. Prices are a bit high but not offensively so especially if you have a coupon (otherwise it's about the same price as my dealership which includes a car wash). They will upsell you which is of varying value: they will try to sell you a $10 air filter for $50; skip that. They did offer brake fluid flushing at market rate for my car and were honest about the service levels. They did incorrectly say the service interval (and need) for transmission fluid which was an unnecessary service for my car. Probably 3.5 stars but I'll round up since it was fast and efficient enough. Just don't let them sell you service you don't need. read more

Very disappointing experience. I brought my 2022 GMC Sierra to this Mobil location for a transmission fluid service. Before the work was done, I specifically asked if they were using the correct fluid for my truck, and they assured me they were. I trusted them and paid for the service. A few months later, my truck started having transmission noises and hard shifting. I took it to a GMC dealership, where they performed a full inspection. Their technical report concluded that the transmission fluid used does not meet the specifications required for my vehicle. I have the service receipt and the dealership's documentation to support this. What disappointed me even more was how management handled the situation. I tried to resolve the issue professionally and presented all the evidence, but I was ignored and treated with a complete lack of respect. I expected honesty, professionalism, and accountability. Instead, I was left with a damaged transmission and no support. I sincerely hope the company contacts me and takes responsibility for resolving this issue. (425)399-0453 esdras read more

Mobil 1 Lube Express - No good - Oil Change Stations Near Me - Bothell, Washington

I was looking a place for oil change and found here on Yelp. I didn't make an appointment so just walked in. When I pulled my car in, a friendly staff immediately greeted me and asked what service I would like to do today. Before I realized, it's done and they checked tire pressure and other little things for me as well. Value for oil change was great too! What a great experience. It will be my go to place for oil change going forward. read more

Mobil 1 Lube Express - Oil Change Stations Near Me - Bothell, Washington

I had some questions about my car services needed and George spend a ton of time answer all. I had a couple services done by Mobil 1 they did a great job! Excellent all the way around! George was amazing ! read more

Went in and had my oil changed. Weeks later I noticed some liquid dripping on my carport, so I took it back in, they told me that it was just condensation. Months later I saw a new oil leak and my check gauge light is on and the oil pressure gauge is on low while I am driving. I look under my truck and see a red shop rag stuffed underneath the filter. I don't know why would a oil change place do such a terrible thing like that? read more

Excellent and quick service! They are always helpful to answer any quesrions/concerns. Go over the top to ensure any issue is resolved. Been a customer for over 10 years. Always a great experience. read more

Good value overall. They accommodate a oil and filter change (midas) and helps check other things which could be helpful. Although, I didn't request it which I know some others may not like it especially when there isn't a disclosure provided (why I deducted a star). Overall, it's a reasonable value for a oil and filter change. read more

Professional and friendly crew! They've topped off my tires for free (I tried to force them to take some money but they refused). Happy to drop my vehicles for servicing again and again. Thank You read more

Fabulously quick, kind service with up front and transparent pricing. It's significantly cheaper to go here than elsewhere. They also vacuumed my car, checked my tire pressure, and cleaned my windshield, amongst other things. Pro tip: look up Pennzoil Valpak and show them the coupon at payment. There's just about always a discount running, but you have to pull it up. read more

This particular store is the worst place for engine oil change. Why? Five weeks after this store did engine oil change for my RAV4, the power steering of RAV4 becomes hard to turn. I towed it to Toyota Specialists to check what's wrong with it. Take a guess what happens to my RAV4: The connector by the power steering pump motor under the dash is the problem. The connector is plugged in but there is a secondary lock that is NOT locked. So, it looks like somebody worked on the RAV4 and forgot to lock it, according to Toyota Specialists. That somebody is Mobil 1 Lube Express at 22740 Bothell-Everett Hwy, Bothell, WA, and phone is (425)-485-3343. For safety purpose, please keep your car away from this particular store. They do not do quality work at all. read more

That is the best play to do your oil change or tune up for your car,My sprinter van need specific oil and they are the only place they know what type oil my car need.From the time one of my friends recommended them I never go to a different place Very happy with their service,quality of products and prices I highly recommend that place to everybody read more

I'm a long time customer with multiple vehicles Had oil changed this morning Not a single mask in sight by any staff member Not even when approaching my vehicle to talk to me Apparently my safety is not a priority here I won't be back Response Both employees that were there came out of the office one after the other and neither was wearing a mask What more concerning is every time he came to my car window to talk to me he was maskless. At no time during my entire time there was there a mask of any kind even visible , in hand or hanging off an ear or under a chin or sitting on a counter... nothing Can't tell me you are as hearing to public safety standards, and following policy not even close. read more

Mobil 1 Lube Express - No masks? - Oil Change Stations Near Me - Bothell, Washington

See all

Still same rating/review, now I see just mention Yelp for $10 off...original review follows ===== Quick, often no line, look for coupons online at ValPak.com (look for Bothell Pennzoil). I usually reject the typical sales pitch about this or that fluid being dark, and then discuss it with my mechanic friends, and then sometimes on the next visit I'll go ahead...and it cant hurt to ask them to cut you a deal, that has worked too. The staff is friendly, theres a free coffee machine and TV in the waiting room. Make sure you clear all the clutter off the floors so they can do a great vacuum job on the interior floor! Price is right, quick friendly service, done right, so thats 'as good as it gets' and you get 5 stars. read more

Highly recommend this shop. I was in and out in less than an hour with what felt like a full service. Came for an oil change because I refused to pay the inflated Seattle prices. This place was worth the drive. Oil change, change of air filters, they also refilled my windshield wiper fluid. I left with my car feeling amazing and I couldn't be happier. They even showed me how filthy my vents were prior to asking if I'd like to change it. Definitely didn't feel pressured here and I appreciated that. read more

This review is way overdue. I have been coming here for about 5 years. The first 2 years for my personal cars, the last 3 years for my fleet of rental cars. They have done about 350 oil changes for me so far. And I have done about 200 oil changes with other places. I tell you from experience that this place is the only place in the 50 mile radius that does it right. They drain everything (NOT extracting), change the necessary parts and refill with quality oil. They do NOT take shortcuts or cut corners. They also do a better job with transmission oil than most dealerships in the area. The prices are reasonable, the wait is just a few minutes. George (owner) and his son Andrew do a great job running the business. All the employees Jeff, Fabian, and James are amazing individuals with great customer service and always take care of all of my fleet. It is an absolute pleasure doing business with them. I highly recommend them to everyone! read more

Excellent speedy service. They recommended fluid replacements and dis a thorough job making sure key items were addressed. Relatively affordable and i am confident i needed the stuff done that they did. Professional, communicative, relatively quick, etc. give them a try read more

I arrived at this location about 5pm tonight for an oil change. The oil change was quick. The gentlemen working there were all friendly, informative, and professional. I would recommend this location to anyone and would not hesitate to come back. Thanks All! read more

These guys have a great service, they even vacuum your car and adjust the tire pressures. Things sometimes the dealer does not do

Always come here for the oil change for my cars. The service has been great, quick and never feel pressured. Great free coffee:)

Charged $50 for a filter and $30 for labor to install it. When I researched I found we get best filters for $15 and change take only 5 mins to do it. I felt business was dishonest. Never going again. read more

Seriously efficient! It was a true 10 minute oil change. They topped off fluids and the air in the tires. They advised me of everything, and they were honest about the air filter. I knew it should be clean because it was just replaced last time. I expected then to try to sell me a new one, and I was pleasantly surprised when they said it looked good. Even had a coupon for a discount. Very positive experience. read more

I went here for the first time today to get an oil change and I feel like I really lucked out! Jeff was one of the mechanics helping me and was so informative! My car is running so much better :) this will be my regular spot for oil changes and check ups from now on! read more

I have been taking my car to the Canyon Park Pennzoil for years with great service, but yesterday Jeff and Jason went even further. I mentioned that the windshield washer fluid was full, but nothing was coming out on the windshield. They saw it leaking onto the ground and found a connector popped apart. They connected it and oulala, it worked again! I can always trust then to only recommend what is needed, and I have found the extra services to be cheaper than a regular mechanic with the same quality, so I am happy to be a continuing customer. Thanks Jeff and Jason for the quality work and friendly service. read more

Great price on brake jobs. Quick and friendly. About half of what other shops charge. Would definitely recommend this place. Keep up the good work guys! read more

Fast and efficient. Staff was really nice, even checked my tire pressure & air filter. I called around and this was the best price for the area. Will come back for my next oil change. read more

Super quick, very friendly. Replaced my crappy windshield wipers and flushed my engine on top of the oil change and helped me figure out the engine codes. They vacuumed my car too and threw away the few empty packs of smokes lol. That was very nice :) Will be back for sure! read more

Stopped by here on a referral from a friend. Had time after work today and drove in. Because there was no wait, I got my oil changed and my cabin filter replaced in 5 minutes. Prices are fair, and even more, they are super friendly! I will be back for my next oil change. read more

Pulled right up and into the bay. Oil change was quick and easy, staff was easy to talk to and professional. Will be back when it's time for my next oil change. read more

No complaints or no suggestions for improvement here! Whether it's for an oil change or to get that "tire pressure low" light to go away, the people at Pennzoil have always been professional, honest and fast. The waiting room is small but you find comfortable chairs, free coffee/water, some reading material (although most people will likely be on their phones) and of course, a TV. You will definitely receive recommendations for service and will be informed of promotional opportunities to add to your service, but I have NEVER felt pressured or uncomfortable about declining if I felt it wasn't necessary. The one thing I will comment on to those people who are trying to get to I-405 from here is that ... you can't. At least not easily. Since you'd have to cross 4 lanes of traffic on Bothell-Everett Hwy, (BEH) which is always a cluster, just to flip a u-turn, turn right instead and either make another quick right into the Bank of America parking lot to get to a traffic light or continue down BHE until you can make a u-turn. read more

The entire crew at the Penzoil in Bothell is awesome but a special shout out to Jeff today who fixed the latch on my front hood. The latch had rusted and wasn't flipping back in place as it should. I was not expecting a repair job but Jeff took advantage of it being slow and made a grateful customer. read more

Excellent experience. I didn't feel pressured to purchase anything extra. Definitely, coming back!

Quick and reliable. I really like their service including washing interior of the car

This is the best place to get your oil changed. They are always friendly, quick, and they vacuum out your car!!

I got an oil change from this location last week & will definitely be returning. I hate getting oil changes because I hate being pressured into buying things, but I didn't have to worry about that here. They vacuumed out my car as well, & found a bracelet under my seat I thought I lost, so that was a win! I would have given 5 stars but I took one away because, I pulled up to get an oil change, I had to wait awhile because there were already 2 cars being worked on & 2 cars behind them waiting, the 2 workers (african American & an Asian guy) were doing good, I can't complain about them, they were fast, but still kind to every customer. I could tell it was a busy day for them & was a little confused as to why there were only 2 guys working on such a busy day? Only to find out as I waited in the lobby, there was a 3rd guy working with them, but he sat in the lobby area the whole time on his phone, (smiling from what I could see) & in & out of the bathroom. Even when the 2 gentlemen finished a car, one of them would walk in the lobby & help bill a customer out. If I could just give the 2 gentleman 5 starts I wouldn't even hesitate, but I took a star away due to the unprofessional employee, wasting space in the bathroom. I got out of there within 55 minutes, which is still pretty good for 4 cars in front of me plus my oil change. But I could only imagine how much faster it would have been with an actual 3rd employee helping them out. read more

These guys have always been great to me. I've been going to this location for several years now and have had no issues with service, their prices, or quality of their work. Thanks Guys! read more

Oil service was fast. But it was everything else that I was not happy with. I have gone here twice. The first time, they seemed a little heavy handed with trying to upsell me (wipers, synthetic oil, additional services). It got even worse the second time. Also, they don't necessarily know what they are talking about. Each time they try to convince me I need to get my transmission fluid changed. They come in with a color chart that is supposed to prove it needs to be changed. They do this based solely on its color. Don't fall for this scam! The color is only one of many indicators of transmission problems. Search this topic online, it is very obvious they are misinformed and just trying to drum up some business. Each of the two times I told them the transmission fluid was changed less than 2 years and less than 15,000 miles ago, and the car is running flawlessly. Last time, I had to tell this to just about everyone there and they would still not leave me alone about it. I will not be coming back because I don't need the hassle - can't I just get my oil changed? read more

I just got home from here. These guys are the nicest ones I've met in a long time. They offered a ton of services, but were honest about what I needed to do now versus what could wait.. They let me use a coupon although it was past the expiration date. They even let my dog hang out with me in the waiting area. AND, they were fast! Couldn't have asked for a better group of people to work on my car...Thanks to Troy & Adam. read more

Excellent work. Left another establishment over their lack of professionalism, and this place not only treated me well, but the price was better too. read more

Great place!!! Very fast service and helpful staff! Andrew is very helpful and my car is fixed up and better than ever! This is the place to go!!!!! read more

Incredibly kind and fast employees. They even vacuumed my car and washed the windows while changing the oil! And it took 8 minutes total! This is my new place!! read more