Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

They've always been great and reasonably priced. They don't push to buy more stuff and gave me…read morerecommendations to consider for future visits. It's a team effort when you arrive and service is very quick. I will continue to return here.

Was told I needed brake pads so made appointment they said I was fine on pads and did not need them…read moredone . Well so honest I decided to have oil change. They also did two other needed things no one has recommended!!! This is where I will go and recommend to many people I know!!!!

2018 Honda Accord suffered a Leak in Cylinder #3, Farshad recommended instead of patching the…read morecylinder it would be best to replace the engine entirely to avoid future occurrences as the 18' Accord Ex 1.5T 4cyl suffers this issue due to how Honda manufactured the head-gaskets within the engine. Head-gaskets are known to combust or leak due to the high pressure due to the Turbo drive causing higher pressure to flow through the cylinder causing coolant to seap through the lining that was designed to support the flow coolant around and through with the living in between each cylinder was meant ti improve performance. Unfortunately this has caused many dissatisfied Honda Accords owners as the issue could occur at any mileage (30k, 79k, 110k, etc.) Farshad replaced my engine and always picks up my calls (or calls me back when time permits). Honest mechanic, and you will not be disappointed by his technical expertise. 2018 Honda Accord suffered a Leak in Cylinder #3, Farshad recommended instead of patching the cylinder it would be best to replace the engine entirely to avoid future occurrences as the 18' Accord Ex 1.5T 4cyl suffers this issue due to how Honda manufactured the head-gaskets within the engine. Head-gaskets are known to combust or leak due to the high pressure due to the Turbo drive causing higher pressure to flow through the cylinder causing coolant to seap through the lining that was designed to support the flow coolant around and through with the living in between each cylinder was meant ti improve performance. Unfortunately this has caused many dissatisfied Honda Accords owners as the issue could occur at any mileage (30k, 79k, 110k, etc.) Farshad replaced my engine and always picks up my calls (or calls me back when time permits). Honest mechanic, and you will not be disappointed by his technical expertise.

Not only were the guys at the shop friendly, but they were fast too and not expensive. I would…read morerecommend this shop to anyone. They did my brakes in just a couple hours.

This spot continues to get good reviews- because they do a good job with their customers…read more People talking to humans with respect, great phone etiquette, compared to other locations, and on numerous occasions, I have heard about people treating their elderly customers kindly. That's enough for me to come give them my service.

They are very knowledgeable and do a great job changing oil etc…read more we are very pleased with the results and highly recommend this business. Also the price is very reasonable and they always give us $15 discounts even when we forget to bring the coupon.

Been coming here the last few times for my oil change. They're quick, friendly and well priced…read more Dealership overcharge you, and grease monkey is just as expensive. As long as I live in the area I will be coming here

They are good honest people that want to help you fix your car without trying to sell you things…read moreyou don't need or repairs that aren't necessary. And, they talk to you so you can understand what's happening and why and give you the options available.

Went in for an oil change, came out with more issues than expected. The tech took a video of what…read morewas wrong with my car, and sent it to me so I could take it to a mechanic. Excellent customer service, and saved me service time $ with the mechanic

Stopped in to this location to top off my wiper fluid before heading on a road trip as stated…read moredirectly on their website as part of their top-off service. "Between visits and feeling low on fluids? Stop in--we'll top you off, free of charge. We'll check and fill things like motor oil (up to 1 quart), windshield washer fluid, power steering, transmission, battery fluid, and even your tire pressure. No catch. No appointment. Just quick help to keep your vehicle running strong. (Antifreeze not included in the free refill program.)" The first guy didn't even know how to open my hood. The second guy reluctantly did so, then came to my window and said, "just so you know, we don't do top off's here." I told him that I had specifically checked the website before coming to ensure that Grease Monkey does this and his reply was "well, the website is wrong. You are only entitles to a 1 quart oil top-off during a service, not other top off's anytime. Besides, we aren't set up to do that anyway." I told him I also go to Kenmore and they don't have any problems with it since it IS Grease Monkey's policy, they just fill a jug and bring the fluid to the car if the bay is full." His reply "well, go there then. We don't do that here." and proceeded to walk away. Think outside the box, buddy, and know your work policies. 1 star at best for the 1-time semi top-off of wiper fluid. Zero stars for customer service. Won't be back. Won't refer anyone to this location. Wouldn't trust them with any other services either.

Car repair is never fun. It never feels good to spend a lot of money to fix your car. I did find…read morethat they got me in faster than other repair shops were offering which is why I chose them. I was renting a vehicle while this was being repaired and my only complaint was that the expected date of repair kept moving out. I know things don't always go as planned but I think maybe a little more "Under promise / Over deliver" would be better

We had brake work done. Reasonable price and finished in a timely manner. Business is close to home…read morein our community.

Very efficient. Probably too much so, since they came to me in the van while I was talking on phone…read morein their lot since I had already called ahead regarding my tire puncture. Was out in an hour.

Bad service I paid for alignment and they didn't even do anything to my car they use the old…read morealignment paperwork that I had on file so Don't go to any Good year auto service

Awesome!!!! Friendly…read more reliable knowledgeable availability If you have a need for anything bring it here!!!

I took my GX into this shop for a pre-trip inspection, which cost $120. When speaking with the…read moreservice tech, I pointed out several concerns I had with the vehicle. He noted them and told me I'd receive a call after the inspection was completed. Before bringing my vehicle in, I already knew there was a power steering leak--it was clearly visible. However, when the technician called to go over the inspection results, there was no mention of the leak or any of the concerns I had raised. I had to ask three separate times for them to check those issues. At that point, I had no confidence that my vehicle had been properly inspected. I told the technician there should be a leak coming from the power steering lines and asked how they could have missed something so obvious. His response was that they must have missed it. When I was told my vehicle was ready, I went in to pick it up and spoke with them in person. I was hoping for some kind of discount on the service bill, considering I had to point out an obvious issue myself, but the only response I received was, "I'll talk to my technicians about this." The cherry on top, when I opened my car door, I found a dirty rag and a screwdriver left inside. After spending thousands of dollars here, this experience was extremely disappointing. I doubt I'll be coming back.