Been coming here for years now, always reasonably priced. :)…read more Had 4 lights out, got it done for about 70 dollars. The staff is always friendly!!

Outstanding service. Extremely fast and professional. Friendly down to earth employees. They take…read moregreat care of your vehicle from start to finish. If you are looking for quality service you will find it at Grease Monkey 13024 39th Ave SE Everett, WA.

Took my car in last Monday for a Check Engine light. In mere minutes they were able to diagnose and…read moreresolve the issue. Staff was very friendly and knowledgeable. For a small shop, it was a tremendous value and I couldn't be happier with my experience. Will reccomend to others and stop here again if a new issue happens.​

Guys were nice, but false advertisement on their website. They also didn't honor the website…read moreprices. Gave me a first time customer discount using holiday discount. A bit pricey I tell ya. Called them and no one picked up, but did a drive up anyways thinking the online price was correct.

Left the Toyota dealership and never looked back. These guys are awesome and prices are great!…read more Highly recommend.

Awesome!!!! Friendly…read more reliable knowledgeable availability If you have a need for anything bring it here!!!

These guy's are so nice. They diagnosed my car issue's. Even with all my calls and questions they…read morewere so patient and polite. They are the best. -Sabine

My family has been using this shop for decades. My father has been bringing vehicles here since the…read more1970s, and I have been a customer for years myself. Unfortunately, our last two experiences have been very disappointing. Most recently, I dropped my car off at 8:00 AM to have a front-end suspension issue diagnosed. By 2:45 PM, I had still not received any update, so I called to check on the status. The employee I spoke with seemed unsure of what was going on and told me he needed to check on something. He said he would have more information within an hour and would call me back, but I never received a call. Later, when my father called, we were told that the car had received an oil change, even though we had never requested one. However, when I arrived at the shop, I was then told that no oil change had actually been performed. The conflicting information only added to the confusion and made it difficult to have confidence in the service being provided. This follows another disappointing visit where we were given a repair estimate, but when it came time to pay, the bill was hundreds of dollars higher because a brake job had been left out of the original quote. What makes this especially frustrating is that we have trusted this shop for decades. My father has been a customer since the 1970s, and we continued bringing our vehicles there because of that trust. Unfortunately, the lack of communication, conflicting information, and inaccurate estimates during our last two visits have left us very disappointed.

As a long time customer it was only right to finally write a review about my experiences here:…read more I have been going to this location for several years now. My commute from the Central District is well worth the drive each time because of their speedy and thorough services. Already I've been back for my 100k/130k as well as a clutch replacement for my '06 Impreza hatchback. There is a mental checklist I always go by whenever I try out a new place for any type of service. Transparency, customer service, and pricing are all things I look for specifically. Transparency - I believe that a lot of shops withhold information or up-sell you on repairs that don't need immediate servicing. Suburb Services makes sure to call right away when they find anything worthwhile for repairs (...no BS) and give you a timeline of exactly all the things they have changed or are planning to change with your permission. Ultimately you are the owner of your car and they make sure you make the final decision with full understanding of what is going on. Customer Service - These guys are very straightforward with explaining all potential concerns and how the repairs would affect your car's overall performance. Friendly and always calling in a timely manner, overall I always got a good vibe each time I spoke to them. Did I mention they have loaner cars if you need to leave your whip in the shop for a few days? For FREE too? Just fill up the gas you use and get temporary full-coverage on the days you are using the loaner. Very clutch! (Pun intended lol) Pricing - Okay... here's the fun part where everyone freaks out when it comes to auto-repairs. First, realize how much you pay on repairs on the long run and how much DO YOU really love your Subaru? As one of the only type of cars to run consistently tried and true (next to Toyota) even past 250k you gotta pay out to really get the most out of your experience. Repairs are not cheap but Suburb Services' pricing is very fair and reasonable. Pay the right amount and drive away confident! I think it makes more sense to pay a few dollars more for a guaranteed excellent service and it still less than what you pay at the dealership. Subaru specific repairs require Subaru specific professionals! The engine style of Subaru's require a special type of TLC and may not be as cheap as a Honda Civic repair but then again this is why your car will last twice as long if it is taken care of well. Pricing here makes sense! Check the monthly offers on their social media accounts if you are looking for deals too. 5 of out 5 because I am biased AF and I love my Subaru. I don't know of any other Subaru specific repair shop anywhere in the city other than the dealership or this place, you can make the best obvious choice I hope.

I brough tmy car in for their "free oil change" They tried to tell me that both axles needed to be…read morereplaced, I thought to myself that's weird, they are both brand new and less than 6 months old, So I took ti back to the shops that installed the axles, one shop replaced a CV boot band, and the other shop gave the other side a clean bill of health. This place also wrote up an additional 3 thousand dollars of worth of "repairs" that needed to be done. Since then two other shops have done 50 point inspections to verify if any of this was true, None of the repairs they recommended were mentioned by the other shops. Ace did find that my brake fluid was dirty and needed to be flushed, which was not even caught by the Suburb "repairs" list. For being a Subaru only spot, you think they would have better business practices. I have the original write up from Subrub with $4,000 of unnecessary repairs and the inspections from Jeffs and Ace to back up my claims. If they recommend a major repair go get a second opinion, maybe they are just overly cautious, my car has 230k on it, and I spend almost 9k on it last year, new axles, water pump, timing belt, o2 sensors, bearing, hubs, ect. So to get another 4 grand in repairs I was SHOCKED. My car is on its last legs but no need to stiff me out of another 4 grand.

10 out of 10 recommend. It's rare to find a mechanic who doesn't gouge people and who is overly…read moreHonest. This is that mechanic. All too often I am overwhelmed with gratitude for what a magically well job they do and how they quite literally only charged me for parts or the bill is just way lower than what I expected. My mom started coming here and now this is the only place myself and my kids take our cars to that we trust. Amazing work as always and the best prices in town! Wish I could give you more stars!

Checked my car right away and got me on my way fast! Very friendly service and knew their stuff!read more

I live in Seattle but came to this location because I was in the area. I was a little hesitant…read morebecause I had a not-great experience at the Ballard Grease Monkey location. This was a great experience. The only upsell attempts were upgraded oil and the air filters, which are both due to be changed. I declined and will do them myself, but the receipt showed the prices for the filter changes, and I thought those prices were pretty reasonable. My conversations with the guys about oil change intervals were good. They finished quickly. They evened out the tire pressures. Will definitely drive up here for future oil changes.

UPDATE: After my review I was contacted by management to rectify the experience. It was explained…read moreto me that my experience was not representative from regular staff (I was helped by someone not normally at this location). They quickly made things right, the staff was extremely kind and helpful and I will definitely be back to this location. Ryan and Chris really stepped up and the whole team was great to work with. Would recommend them if this is the "normal" service for this location!

Have used them twice & have been very satisfied. Hard to find an honest mechanic. They stay within…read moretheir estimation & go above expectations. When I paid my bill, I got a handshake! They truly take pride in their work & value customers.

This is one of those "I wish I could give them more stars" situations…read more I was born and raised dealership kid. Working in a dealership was a family generational tradition. Your car only went to a dealer till it died and then you would start the process all over again. Going to a non-dealer was a big no-no and was heavily ingrained in my core beliefs. After every 6months of spending 500$+ every "oil change", getting recommended things I knew weren't true, and having a problem every single time I picked up my car (parts not put back on, lug nuts missing, my whole engine air filter assembly disappearing) enough was enough. Terrified and going against everything I've ever believed in I chose this place due to its proximity to my work and they worked on my boss's truck when he had an emergency. I could not be happier with this place. From start to finish everything was perfect. Communication, quality of work, timeliness, and recommendations that matched up. I wish I would of done this sooner. Will be back, and when the service plan is up on my other car it will be going there as well. My confidence in them is so high. Thank you, Hunter and the rest of your team. Y'all are amazing.