I had a problem with my cruise control that I figured out how to diagnose via internet research. I took my car to a different shop, they ignored my research, diagnosed the problem incorrectly, and demanded that I have a bunch of expensive work done that wouldn't have fixed the problem. I took my car to Bothell Way Garage, they diagnosed the problem the way I told them to, they fixed the problem for a fair price, and everything is great. I will continue to take my car to this shop for all my service needs and I've been recommending it to anybody who asks. read more

These guys are the best. Honest and prompt. If you need something and it's not their specialty, they won't just fumble their way through it, but will say no, or give a referral. Been using them for almost a decade. I refer to all my friends and family too. read more

Bothell Way Garage a great auto shop. They do good work for a fair price and they are nice folks.

Bothell Way Garage is the only place I'll let touch my car. I drive a 1999 Toyota 4Runner that I absolutely love and plan to keep running well past 500k miles--and this team not only respects that goal, they've become a huge part of helping me achieve it. Nick (a former Toyota tech and fellow 4Runner enthusiast) is incredibly knowledgeable and always excited to teach. He's helped me understand so much about my vehicle beyond just basic repairs. Jared, who handles the front of the house, is genuine, honest, and consistently goes above and beyond to make sure you feel informed and taken care of. And Mark, the owner, leads by example--always willing to roll up his sleeves and jump in with the team. This is a shop that runs on community, integrity, and transparency. They treat your vehicle with respect, they never gouge prices, and they take pride in doing things the right way. If you're looking for a garage that actually cares--this is it. read more

I've brought my car to Bothell Way Garage for years for a variety of services--including but not limited to- oil changes, a 100,000-mile checkup, AC repairs, and radiator issues--and have consistently received honest, transparent, and respectful service. Every issue has been addressed thoroughly and correctly the first time. When my previous vehicle developed engine problems (now part of a class action lawsuit due to faulty cylinders), Mark and Jared explained that while they could replace the engine, they didn't recommend it. They were upfront about the risk that a replacement engine might suffer from the same defect and could fail again in as little as 5,000 or as many as 50,000 miles. Their honesty saved me from a costly and potentially ineffective repair. Their pricing is fair, their advice is trustworthy, and their work is reliable. I have complete confidence in their team and will continue to bring my vehicles to them for years to come. read more

I have used this garage a couple times for engine work on my Tahoe and Mini Couper. They are always willing to pop the hood and hook up the scan tool to check out your concerns and see what might be causing problems. I've even given them mod parts to swap out in the process and they are always happy to do the work for us. Compared to other shops I find their pricing a bit lower and their quality of work and service, above and beyond. read more

I've been taking my car here for years now. Jared and crew are honest, trustworthy, professional, and all-around nice guys. I've never had them hard-sell me anything -- they just tell you what's wrong and offer a range of suggestions as needed. My car comes here for its regular oil changes as well and is running smooth at over 100k miles. The only downside with this place is that they're so popular and well-liked that it can take a little while to get an appointment to bring your car in (I think usually around a week from the time you call). But the quality of service you get is absolutely worth the wait. read more

I have an older Cadillac Escalade that was leaking oil like a sieve. Was so embarrassed as I could not park it in anybody's driveway knowing it leaked oil. Took it into Bothell Way Garage for repairs and they explained that it was leaking oil in several different areas including the rear main seal and that the repairs would not be cheap and asked if I really want to invest that kind of money into an older car with over 200,000 miles on it? I said yes, as I know my vehicle has never been in a crash and I feel very safe driving it. I am so relieved they fixed every single leak!!!! I can park my car anywhere without worrying about leaking oil on anybody's driveway. Thank you Bothell Way garage for another fantastic repair. You guys are the best!!!! read more

There's just not a better auto mechanic shop around. I have gone to shops from South Shoreline to Bothell and surrounding areas. Bothell Way Garage is top notch. The customer service definitely matches their top quality expertise and service. I have had a lot of work done through this shop on multiple cars and I honestly am a customer for life. They have more than earned my trust and they deserve your trust as well. Try them out! read more

I had let my car sit for a year during the pandemic because I simply didn't need it. After replacing the battery and pumping up the tires myself, I wanted to take it in for an oil and fluid change and to also make sure it was running okay and nothing was messed up from lack of use. Bothell Way Garage took my car in and gave it a thorough inspection. It came out with a clean bill of health! It would have been so easy to just add something, anything, as a "must fix", but this shop didn't do so. They gave me a nice price for the inspection and oil change as well. They did let me know one early maintenance item that I could do while it was in the shop, but emphasized that it was currently optional and could wait until later. I had them take care of it while it was in just for the peace of mind. It's been a couple of months since then and the car is running well! So looks like they didn't miss anything. I'll definitely consider this garage in the future. read more

It was a blessing ended up at Bothell Way Garage. We were desperate to switch auto repair shops, and had an urgent repair for my daughter's Acura. I can't thank enough to Mark (Manager/Owner), for the way we're treated and prioritized! The work performed was of superb quality, and Mark's integrity and honesty is at the top. If your looking for a great, reliable and honest, auto repair shop, this is it! read more

Jared and his team repaired my car on a short moment's notice after having to get towed for the first time ever with a blinking check engine light. Luckily they had availability with only a weekend's notice in advance, and everything was restored to normal. Very friendly, professional, knowledgeable, and honest. Fantastic quality service! read more

Bothell Way Garage - Auto Repair Near Me - Bothell, Washington

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This was the best experience I've ever had at a repair shop, no doubt. I pulled up with what I thought was a blown alternator, and Mark let me know that they're booked until July 8th (I came on on June 22nd) - but after talking for a moment he decided he would just do the repairs for me! He tossed me the loaner car keys immediately and said something to the effect of "don't break it." Hahaha He got to work immediately and found it was something else, just the contacts on the battery were loose. So he was only going to charge $50 for new contacts and labor. But since he also did a full inspection, I decided to get everything I needed. He replaced my spark plugs, pvc valve, brakes and rotors, air cabin, and a few other minor things for about $1050, very fair price, especially considering I got my car back by noon the next day (had to wait on parts). You should take your car here for repairs, they're total professionals in an industry where I've only seen people who didn't want to be there. It was very refreshing, and best of all I got back on the road the next day. read more

I went here with my son, whose truck wouldn't start just a few blocks away. They were kind to let us borrow a battery jump kit that got us back to the garage. They stayed late that, diagnosed and fixed it the next day, for a reasonable rate. I highly recommend!! read more

100% Recommend These Guys!! I moved to this area two years ago and needed to get my F-150 tuned up. I called, they answered on the first ring and was straight forward with advise and a fee. I was on the schedule the next day and I was back on the road with a truck that went from clunky to smooth as new. Since then I've used them for general maintenance on all my other cars and the service is phenomenal. They always remember me, call me by my first name and treat me like a friend. I'm always astonished by their prices. I've looked around and they're not just comparable, they're better. I'm so happy that I found a reliable honest easy to work with mechanic that's so close to my house. Honestly if I moved away I would still drive to these guys (with in reason of course). Thanks Bothell Way Garage! read more

There are few honest garages, but this is one of them. I've been going here for 10 years and they have saved me money whenever possible. Mark is the owner so be sure to meet him. read more

I have had the pleasure of getting to know the people at Bothell Way Garage and they are great. I've been bringing my vehicles here for about 4yrs now, from little services like reading codes, oil changes, and much more involved services like timing chain replacement. They are always professional, straightforward, and overall friendly. It is nice to have a local shop to go to that I feel I can trust. read more

Bothell garage has always been fair and done great work on all of my vehicles. I would not hesitate to take any car or truck to them.

Mark is extremely knowledgeable and very fair. Goes above and beyond for his customers. Extremely low pricing. I would tell my grandmother to use them. read more

great work and cheap pricing is something that rarely goes hand in hand - especially in the automotive world. then try asking for honesty on top of that and most people will just laugh. Fortunately - it DOES exist! Bothell Way Garage is one of those rare gems that does great work, very fair pricing and most importantly honest work. They also stand behind their work unlike most shops that just charge you more to fix their own mistakes. I've taken 4 of my vehicles to BWG and all 4 times i've been more than satisfied with their workmanship and prices. Mark (manager there) is a super laid back - straight forward guy and he takes the time to explain what needs to be fixed. And he always goes above and beyond to ensure his customers are taking care of. From finding a loaner car, pushing a car out the middle of the street, to giving people rides home so they aren't stuck at the shop for hours. Truly a stand up guy and an awesome shop! I drive from my home in Renton or my work in Bellevue just to bring my cars to BWG for all my automotive needs and I highly recommend that you do too! read more

Great shop, Mark and crew are top of the line. They're both honest and fair, not a common combo in the auto maintenance world. Mark saw me almost immediately and worked with me to resolve the issue to completion. Highly recommend. This will be the only shop I visit in the future. Keep up the good work guys! read more

I adore this shop! The staff here are more than amazing! I really appreciate how they've gone the extra mile for me! The front office staff isn't too bad to look at either lol read more

Mark, now that is a lie. I bought it from the owner of the garage and I never went to anyones home. The car was for sale on your lot and that's where I went. So on top of selling me a lemon you lie too! Beware of this place read more

I had an emergency with my car and was coming from out town and headed back out of town and Mark was amazing! He got me right in and was very helpful and kind! If I could give 10 stars I would! I'd bring my car here all the time :) read more

I've taken my personal trucks to Bothell Way Garage several times now and each and every time is excellent! I've had oil changes, thermostat replacements, etc. You name it and they get the work done. It's always quick and they don't try to upsell you like other locations I've been to. I wouldn't recommend anyone else! read more

I recently took my van to the auto shop to check out a small noise that showed up at cold start but disappeared after warm-up. I was impressed by the excellent service I received, particularly the service advisor at the front desk Jarod who was very friendly, knowledgeable and down-to-earth. I left my van at the shop on a cold day and they did a thorough check the second day and even test-drove it. They honestly told me there was no problem and they couldn't reproduce the noise. They didn't even charge me a penny for the inspection! They also gave me a list of recommendations to fix for a van at 110K mileage. I will definitely go back to them for all my future repair needs and recommend them to my neighbors and friends! read more

To Mark, Jerrod and Nick, you guys were awesome. As happens sometimes, a repair doesn't go perfectly and issues arise after the fact. Unfortunately, in my case, issues did arise after the initial repair was done. Many repair shops would make excuses and scapegoats for issues that arise after they completed their work. NOT YOU! You acknowledged that there were lingering issues and worked diligently to find the root cause and fix the problem. You treated me respectfully and professionally. For how all of my experience was handled, you have earned my undying respect. THANK YOU! read more

First of all, I own a lot of cars. From classics to brand new and everything in between. I started doing business with Jared (owner) about 8-9 years ago and have referred many customers to him. They are the best as far as customer service, honesty, integrity and standing behind their work. Pricing is fair and they offer a good warranty on their work. Mark Losser (Service Manager) is the best I have ever seen in the industry in terms of listening and communication. Take all of your cars there, you will not be disappointed! You guys rock! read more

I've now taken my 1972 Chevy Truck to Bothell Way Garage twice. The first time was for a post-purchase inspection where the guys did a complete vehicle inspection and handled a bunch of items to get my truck running great. The price was fair and everything was completed within just a couple of days. The second time around was for the installation of a new heat and ac system which took a lot of time and refabricating of the cab and glove box areas. Bob was great about keeping me updated on the progress of the job and being patient about answering my non mechanic guy dumb questions as the project came along and concluded. I'm extremely pleased with the service and expertise of this place and would recommend to anybody looking for a competent, on time and fairly priced mechanic. read more

Great experience getting new ball joints for my Ford Ranger. Didn't try to sell me anything more than what I needed. Worked with me on getting me in on short notice on my only day off. Even offered a loaner car! Price was competitive and completed as promised. Staff is super friendly. I'll definitely be a return customer. read more

World class service! And Quality work the owner Mark is amazing and an honest guy. No bait and switch quality work for a fair price. I highly recommend this place not just to locals but somebody who needs any type of work done. They do it all!! read more

Bothell Way Garage - Auto Repair Near Me - Bothell, Washington

Great Shop, very knowledgeable, and extremely customer service oriented. Moving from Bothell back down to California, brought my 2019 Ranger in for an oil change before the long drive down. This is the kind of shop I wish I could put in my pocket and bring to Cali with me. Keep up the good work guys! read more

Bob is amazing. Christmas Day slid into a curb broke axle and needed help. Towed it the Bothell Way Garage next morning and he had it done in 2 days including rushing parts from California. Highly recommend Bothell Way Garage. Guys are more than fair. Repeat customer from me. read more

As a widowed woman of a "certain age" I need all the help I can get in the way of auto repair. Mark at Bothell Way Garage took that worry off my plate. He is honest, does great work, and tells me exactly what I need to keep my car running well with no additional stuff I don't need (but I am clueless if I need or not). I live in Kenmore and used to take my car all the way to Monroe for tune-ups and repairs, thank God I found Bothell Way Garage. Thank you Mark!! read more

Avoid this shop if you care about the safety of you and your family. I replaced my tires here a couple years ago and everything had seemed good until a week ago that I got a flat tire right after a freeway driving (so lucky!!). After checking the tire I was shocked to find a few large cracks on the sidewall of the tire. The tires still had good tread depth and appeared having several more years to go. Accidentally I noted that the tire was mounted backwards, with the side being supposed to face inside facing outwards. So I checked the other 3 tires and found that another one was also mounted in the same wrong way. It seemed that they randomly mounted the tires to the wheels, not knowing that the tires are asymmetrical. These two "backwards" tires showed numerous little cracks but the two correctly mounted ones had none. So it seemed clearly that it was their fault that had led to the premature failure of the 2 tires. "It was such a stupidity", as my tire tech called the unprofessional mounting. See pictures. Even worse they did not respond to my messages at all. Since we have moved away from Bothell area, I decided that it is not worth the time and energy to argue with them about the issue, instead with an honest online review. These "mechanics" did not care about the quality of their job and lacked necessary knowledge about cars. I just wondered where their good online review come from?? To the shop: please don't respond to this review, just like your not responding to my messages. Have a good year! read more

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BEST SERVICE EVER! Mark is the guy who helped me and he has incredible customer service. I had a problem with my engine overheating and they went out of their way to find the correct problem and fix it. They had to drive my car around and get the engine hot before they could determine what the problem was and they even filled my gas tank up when they were done!!! Also their pricing is great. I won't go anywhere else for my car now! read more

Positive: Professionalism, Punctuality, Quality, Value I have used this shop 3 times and every time it was such a wonderful experience. Mark is the reason I go back with my car. He is honest and has diagnosed a few things at each time without charging me. He goes above and beyond, very friendly and professional. No hidden cost or upsell and we will be taking our car for regular maintenance to BWG instead of Toyota dealer. I trust this place more than the fancy dealership. Highly recommended!!! read more

Mark gets it done. Fair price, efficient work, intelligent and personable without a trace of shysterism. He worked hard to buy the shop from his former boss and continues to bulls his clientele through superior customer service, excellent value, and breaking mechanic-speak down into plain English. Everyone I ask in Bothell takes their vehicles to him because he's capable, reliable, and available. He's serviced three of my family's cars. Five stars. read more

This is the worst experience I had while repairing my BMW for a simple oil leak. To begin with they charged me $1200 to fix oil leak. The fix didnt work from day 1. They kept delaying the fix for actual root cause. My garage floor has oil leaks all over place. Its been couple of months back n forth and they are conveniently blaming some other part for oil leaks and asking for $1100 more Never heard of $2300 for an oil leak. Either the owner/technicians dont know what they are supposed to fix or duping customers or both. Avoid this place if you love your car. read more

My car died on the on-ramp to the 405 on a Friday night. Fortunately I have AAA and they arrived in :25 minutes (an early Christmas miracle!). I selected Bothell Way Garage to have my car towed simply because it was closest to my home. What a blessing! My husband and I were so impressed with BWG from start to finish, from their kindness, to their responsiveness, to their trustworthiness - we knew we were in the best hands. It's never fun to have a car break down - and, I am grateful that the silver-lining is we have found an auto shop we trust. Thank you, Mark and crew! read more