I've been coming to Spencer and Dan for about two years, and I can't recommend them enough. As a…read moreyoung car owner, there have been a lot of things I didn't know, but Dan has always been incredibly patient, honest, and helpful. He never made me feel embarrassed for asking questions or not understanding something. Instead, he always took the time to explain everything clearly and has been upfront with me every step of the way. It's hard to find people you can truly trust, and I'm so grateful for the excellent service and honesty I've received over the years. -Lexie L.

Car repair is never fun. It never feels good to spend a lot of money to fix your car. I did find…read morethat they got me in faster than other repair shops were offering which is why I chose them. I was renting a vehicle while this was being repaired and my only complaint was that the expected date of repair kept moving out. I know things don't always go as planned but I think maybe a little more "Under promise / Over deliver" would be better

This spot continues to get good reviews- because they do a good job with their customers…read more People talking to humans with respect, great phone etiquette, compared to other locations, and on numerous occasions, I have heard about people treating their elderly customers kindly. That's enough for me to come give them my service.

They do a great job every time we bring a vehicle in for service. Had the oil changed and fluids…read moreserviced and it all turned out great. The work is always completed in a timely fashion.

Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

They've always been great and reasonably priced. They don't push to buy more stuff and gave me…read morerecommendations to consider for future visits. It's a team effort when you arrive and service is very quick. I will continue to return here.

went in on Sunday June 28th, it was pretty busy. asked for then to rotate my tires and a full oil…read morechange. 9 days later which is today July 7th i started smelling something burning , coming from under my hood, i open the cap were my oil goes and it was coming from there. I check the stuck and it was completely dry. how can I go thru 4 quarts of oil in 9 days? was it so busy they forgot to tighten the cap on the filter, is there a leak they didn't tell me about? are the pistons worn down a car shouldn't run thru that much oil in 9 days. they put 4 quarts of oil and now the car is dry?????? I have had my oil changed from here for a few years now and haven't had the issue, I don't know if this car needs more oil or if the person that changed the oil just messed up, the people working we're running around like a bunch of chickens. I don't know it was an uneasy feeling that day, usuakky it's more calm.

Mostly fine. Prices are a bit high but not offensively so especially if you have a coupon…read more(otherwise it's about the same price as my dealership which includes a car wash). They will upsell you which is of varying value: they will try to sell you a $10 air filter for $50; skip that. They did offer brake fluid flushing at market rate for my car and were honest about the service levels. They did incorrectly say the service interval (and need) for transmission fluid which was an unnecessary service for my car. Probably 3.5 stars but I'll round up since it was fast and efficient enough. Just don't let them sell you service you don't need.

Very disappointing experience. I brought my 2022 GMC Sierra to this Mobil location for a…read moretransmission fluid service. Before the work was done, I specifically asked if they were using the correct fluid for my truck, and they assured me they were. I trusted them and paid for the service. A few months later, my truck started having transmission noises and hard shifting. I took it to a GMC dealership, where they performed a full inspection. Their technical report concluded that the transmission fluid used does not meet the specifications required for my vehicle. I have the service receipt and the dealership's documentation to support this. What disappointed me even more was how management handled the situation. I tried to resolve the issue professionally and presented all the evidence, but I was ignored and treated with a complete lack of respect. I expected honesty, professionalism, and accountability. Instead, I was left with a damaged transmission and no support. I sincerely hope the company contacts me and takes responsibility for resolving this issue. (425)399-0453 esdras

I live in Seattle but came to this location because I was in the area. I was a little hesitant…read morebecause I had a not-great experience at the Ballard Grease Monkey location. This was a great experience. The only upsell attempts were upgraded oil and the air filters, which are both due to be changed. I declined and will do them myself, but the receipt showed the prices for the filter changes, and I thought those prices were pretty reasonable. My conversations with the guys about oil change intervals were good. They finished quickly. They evened out the tire pressures. Will definitely drive up here for future oil changes.

UPDATE: After my review I was contacted by management to rectify the experience. It was explained…read moreto me that my experience was not representative from regular staff (I was helped by someone not normally at this location). They quickly made things right, the staff was extremely kind and helpful and I will definitely be back to this location. Ryan and Chris really stepped up and the whole team was great to work with. Would recommend them if this is the "normal" service for this location!

Great place with wonderful service--changed out differential fluid and our tire pressure sensors…read morefor a great price. When the pressure light wouldn't go off, we went back and he figured out that the spare tire pressure sensor was dead--changed it out for free! We were just in the area for vacation but we'd be regular customers if we lived here! Thanks for great service!

I went to Jiffy Lube for an oil change and chose their Signature Service with full synthetic oil…read more According to their website, this includes an oil and filter change, topping off essential fluids (coolant, brake, windshield washer), and checking components like air filters and belts. However, when I received my report, the cabin air filter check was marked as "declined," even though **no one had asked me** about it. When I pointed this out, one of the staff (only one not in uniform) said it was a "system glitch" and that they had already checked it -- but when I asked the woman assisting me, she seemed surprised and said, "Do you want us to check it?" They then inspected the cabin air filter and told me it was bad -- and someone had apparently already started replacing it **before I even agreed to the work**. I approved it anyway, but this really made me question whether they had performed the rest of the "signature" checks or just marked them off on paper. Next, they told me my front and rear brakes and rotors all needed replacement right away and quoted me $1,600. I decided to get a second opinion -- three other shops in Bothell quoted between $700-$800, and one quoted around $1,000. When I took the car to one of these shops, the technician informed me the rear rotors didn't need replacing and the rear brakes still had 6 mm left. I ended up getting the front brakes and rotors replaced for $350, about **22% of Jiffy Lube's quote**. Between the inaccurate report, dishonesty, and upselling based on misleading information, I don't feel I can trust the quality or integrity of their service. I won't be going back, and you shouldn't either.

I took my car into Kirkland Autoworks and had an amazing experience. My car was serviced when the…read moreair conditioning went out. All it needed was a charge and a small leak repaired. I paid $251 and was out the door in 2 hours. I appreciate the quality and value the shop provided as well as the honesty on what my vehicle needed and wasn't charged for something it didn't. I'll be bringing all our vehicles in for service. Thank you! Julie

Asked for a quote for a service using email several times. The unidentified person using the…read moregeneric shop name in the email was given the make, model and year of the vehicle but kept insisting he needed the VIN number and license number in order to give a quote. I cut off the conversation after being messed with long enough. Never got what I needed in order to determine if I wanted them to work on my vehicle. No one else said they needed this information in order to give a quote. Their loss.

Took about an hour to get my oil changed. Multiple employees who seemed unfocused, kept going…read morebetween my car and another one, steadily off task. Then, one kept recommending extras. They noticed a passenger light was out, which i appreciated, but a lot of time was wasted for an oil change that takes 20 minutes anywhere else.

I generally try to avoid Jiffy Lube because I've found that employees are often not well trained…read more Unfortunately, this visit reinforced that impression. After waiting about 10 minutes, I was brought into the bay. I showed one employee a $25-off coupon, and he told me they likely could not accept it, offering $10 off instead. I then sat in the bay for approximately an hour. Another employee later told me they would give me $10 off for the long wait, but the original $10 discount was never applied. My mileage was confirmed by two different employees. I was also told my oil filter was "very hard to get to," and I overheard the same explanation being given to the customer in the neighboring bay. When I was directed out of the bay, no one clearly indicated that I was free to leave, and there was no closing interaction or acknowledgment. Throughout the service, four to five employees were standing around while only one person was actually working underneath my car. Ultimately, I feel my time was wasted--and my time is far more valuable than the cost of the oil change itself. ADDITION: Also, they never turned off the service notification light in my car. In response to this review I emailed Jiffy Lube my contact info notifying them I didn't want to spend any more of my time trying to assist them with their employee training but would be willing to have a conversation for a partial refund. I never heard back.

I purchased a 2017 Subaru Forrester from a friend who had been a customer of Everybody's. After a…read morecouple of months, the Check Engine Light came and I made an appt with Everybody's. They followed up the next day; problem which was not mechanical or electrical, nor did it require new parts. They address the problem and test drove it multiple times to make sure the Check Engine sign did not come back on. I felt I was in good hands with good people. Five Stars.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.