Amazing! That's all I can say about the service I witnessed and received in the way their customers…read moreare treated. Then the time it took was as they told me it would be at the price estimated. Their communication is impeccable. My computer is as I was hoping it would be. You just get the wonderful feeling that you will be taken care of. I could not wait to tell as many people as I could. Hope this is the best way to so.

They helped me a few years ago -- twice -- and it was all good. The price seemed competitive as…read morewell. Once I had them come to my house to do something and that cost more but it was good too. They made one HUGE mistake since I last used them (in my opinion), and that was changing their MEMORABLE name from Computer Nerdz to Limitless Tech, which is one of the most forgettable names I can imagine. I think they will still due well due to word of mouth, but they sure aren't doing themselves any favors with that incredibly bland and boring new name.

Advised on components and assembled my custom PC gaming rig. Same-day consultation, advised on…read morecomponents, top-of-the-line cable management and hardware optimization, was basically like ordering it off a shelf. Very reasonable hourly rate.

Had an issue with a gaming pc and ACD was quick to diagnose and fix the issue. Pricing was very…read morefair as we

I've dealt with AustinPCTech 3 or 4 times since at least 2012…read more Most things I can fix myself, but when it comes to system board failures or Disk Drive crashes, these are the only people I trust and the first call I make. Twice they have recovered most of my data, and only once was the drive too far beyond repair (tbh, I knew that as soon as it happened). Michael has been in the compute business for decades, even since before I built my first PC in the early 1990's. Excellent work and the only guys I trust.

AustinPCTech rendered service for complications from a coffee spill atop my laptop keyboard. I had…read morelow hopes given the volume of the spill, but went forward anyway because I like the computer (fast, large screen, lots of RAM). I've noted the AustinPCTech office in its current location for years, but had never had the occasion to use their services. I went there blindly, as I knew of their longevity from personal observation, and doubted any business would survive in NW Hills without being reputable. I was greeted by Robert and explained my quandary. He advised a reasonable course of action and took the hardware into their work stream. Luck reigned when findings were rendered the next day: the keyboard was toasted but the motherboard, etc were unscathed. A replacement keypad was ordered; Robert worked with me to schedule shipping in accordance with my priority so we could manage cost as much as possible. The part arriveda few days later: I was advised of it's arrival and told to expect a call on completion the next day. Robert called first thing on the day promised -- he must've cranked the work overnight. Back in business, albeit, now using a USB-connected external keyboard to allay risk of another catastrophe while I quaff another cup of joe.

As a student at UT, I am truly unimpressed with their level of service. Do not go to this business…read morewith your laptop or any device that needs to be fixed.  I wanted to get an estimate of what needed to be fixed and how much it would cost to fix my laptop. I submitted an online ticket and dropped off my laptop. I heard no update all weekend or on Monday, so I called on Tuesday morning when they opened at 10 a.m., stating I would be picking up my laptop and looking at other places to get an estimate. SURE ENOUGH someone had picked up my laptop right after I left a voicemail stating I was unsatisfied with the timeframe, received no updates on my laptop, and was taking my business elsewhere. I was charged $50 for someone to "look at it" when I didn't want the service anymore. I had to pay the $50 to get the laptop, and I called THREE different numbers multiple times to stop the process, but that was clearly ignored.  This business is no good for UT students who need their laptops fixed quickly, efficiently, and at a reasonable price. They were going to charge me $300 for service and replacement. In comparison, I went down the street to 1Up Repairs and was quoted $170.  Overall, I am frustrated with receiving no updates, finally getting in contact with someone after the service I did not want was completed, and the service charge of $50 that was not known unless you scroll to the very bottom of the website and then it states it in very small letters. They scam people out of $50 and try to say, "It says it on the website and every time we call." Well, I never received a call back from the 15 calls and voicemails I left until the inspection was completed, so I never got to hear that they would charge me $50 for an inspection.

I had a terrible experience with another repair place, Jason's Computer Repair, and decided to try…read morePC Genie as the next option since I got nowhere in 4 weeks with the other guy. Worked with Jeremy who was great and able to keep me thoroughly informed the entire time. Long story short: I'll come back to this place for future issues (which hopefully isn't anytime soon). Read my review with Jason's Computer Repair for a more complete story of my situation. Everything wrong in that experience was NOT an issue with Jeremy, who actually was able to fix my hardware issues.

Excellent service for over ten years!…read more Eric and company have handled our moves, set-ups, maintenance, updates, troubleshooting, and repairs for over ten years. They are always timely and responsive. They are very knowledgeable and professional. I would shutter my business if I had to move to another Apple consultant.

Eric and the MacPlus team always go above and beyond for all our tech and support needs. They are…read morereadily available to assist everyone in our organization and ensure the highest level of confidentiality, support, and experience. In addition, their ability to access our devices remotely to troubleshoot ensures seamless and timely support. We greatly value their professionalism, diligence, and overall customer service.

My Mac Book Pro would start up for a second then shut down, I figured it was a battery issue and I…read moredid not want to take it into Apple or Best Buy or those big box stores. I found Kinetisys on Yelp. Fixed my laptop quickly and works great now! Pricing was very affordable and location was convenient.

My custom built computer was not turning on and they were able to find out that the CPU had been…read moreinstalled incorrectly. They fixed it quickly and then I had another problem with it not booting past the BIOS. We called back and they were able to fix it over a couple days. There services are 100% worth it and the price was fair. 10/10 would use again.

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.