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    Granite Artists

    3.5 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    Legacy Plumbing - Celebrating 20 Years of Service in North Texas

    Legacy Plumbing

    4.8(524 reviews)
    10.5 mi
    20 years in business
    Certified professionals

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

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    Legacy Plumbing - Truck

    Truck

    Legacy Plumbing - Team

    Team

    Legacy Plumbing

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    Your Home Expert - Your Home Expert offers a variety of remodeling services. We can renew your home making you feel at home again. Call us today!

    Your Home Expert

    4.8(65 reviews)
    4.6 mi
    Certified professionals
    Available by appointment

    The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

    YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

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    Elite Renovations - Relocated fridge and utilized the beverage area with dish pantry.

    Elite Renovations

    4.7(28 reviews)
    4.0 mi
    Free estimates
    Budget friendly

    I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

    Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

    Photos
    Elite Renovations - Breakfast nook

    Breakfast nook

    Elite Renovations - Before

    Before

    Elite Renovations - After pic with fresh paint and door trim

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    After pic with fresh paint and door trim

    Cabinets To Go

    Cabinets To Go

    2.4(28 reviews)
    0.9 mi
    $$

    If I want to put my cabinets together, I would go to IKEA, they are probably the same ones just 1/3…read morethe price. Home Depot has same quality already put together for a lot cheaper. I received them and all were damaged in the same spot. I returned them and was charged a restocking fee for damaged goods. Makes me wonder if they are just going to sell them to another sucker. Definitely would not recommend.

    I stressed the importance of needing cabinets quickly. I selected a cabinet line I was promised…read morewould be delivered 2 weeks after order was placed. Later when they were scheduling delivery in Dec 2021, I was told some of my cabinets were on backorder by the Waco warehouse and lied to being told I'd be charged a 15% restocking fee if I didn't accept partial delivery. Mid January I call for an update, and told the cabinets are listed to be available in April and there was nothing they could do. I suggested if we could swap those cabinets with others that were in stock. The salesperson said that wasn't a problem. I'm frustrated I needed to take the initiative to move this order forward. After the cabinets were delivered in February, during assembly, not all the pieces were in the box for my 8 foot panty. There were other issues specific to this line of cabinets that if I had known, might have chosen other options. Anyways, I was directed to contact customer service for further issues instead of the local showroom. That's where the nightmare got worse. CS told me the missing instructions were available online, and the missing pieces, including the 8 foot side panel would be delivered to the store and I had pick up there since I didn't originally pay for delivery. My small car won't fit an 8x2 foot panel. My problem to resolve... again. Later I received an email from CS the 8 foot side panel wasn't in stock with ETA unknown. I was livid... did I order the last 8 foot pantry? Afterwards, Gloria with CS told me my issue was escalated to "urgent" and they would pull from another box the missing pieces. Again, I had to take initiative to progress this. Its now March 2022, I'm still waiting for all my pieces. I've had to explain my situation several times. James with CS told it's being taking care of but then when I called back... nothing. The company, apparently doesn't keep a record of when a customer calls. All these headaches and the company is unwilling to offer any discounts off my purchase because delays aren't their problem, per the small print. It's been 4 weeks since Gloria with CS was made aware of my missing pieces. I'm not even sure if "Gloria" is a real person or just a generic email that several people access because I've had to restate the issue several times to "Gloria". I'm told "I'm sorry, I'm still working towards a solution." Yet I still don't have my cabinets. Avoid dealing with Cabinets to Go, unless you're willing to make concessions and deal with any issues that may come up.

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    Cabinets To Go
    Cabinets To Go
    Cabinets To Go

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    Granite Artists - kitchenandbath - Updated May 2026

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