I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

ICO changed out my tub/shower area into a beautiful walk in shower. They were great to work with…read moreand the quality of their work was superb. They delivered on time and on budget. Very good at communicating through out the experience. I highly recommend them!

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

Very highly Recommend. We live in an older home and both of our porcelain finish on the tubs were…read morepast horrid. Joseph was fabulous! He was resurfaced the tub til wall. Now both of our bathrooms look brand new. Joseph was on time, cleaned up his work area and took those tubs from horrid to beautiful in just a few hours.

Once again Bradley came out and did an amazing job! He was polite, fast and proficient.read more

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

An amazing showroom with excellent service. I would highly recommend this place. Not inexpensive,…read morebut great quality.

1. I have never written a review before. 2. Feel compelled…read moreto do so now due to the poor service from Ferguson 3. Have used Ferguson multiple times for multiple home remodels. Previously impressed. Not now! 4. Took 6 weeks to get a missing mail slot part from an order. 5. Nothing at Ferguson worked - from new phone system that receptionist stated always showed people out, no supervisors available in multiple departments on multiple occasions to help with problem, sales support and customer service not returning calls as promised. Warehouse not being able to find lost part. The list is endless!!!! 6. No accountability. I don't plan on using them again. I am now looking for a new source.

Elite Handyman & Remodeling in Lakewood provided a great overall experience. Communication was…read moreclear from the start, and the scope of work was explained in detail. The job was completed on time with solid workmanship and attention to quality.

TLDR: Not trustworthy. I do NOT recommend using this company. Save yourself the hassle and time and…read morefind a different company. 0/10 customer service from Emmanuel the owner & Jesse F. Photos of text threads included so that Emmanuel (Owner) cannot claim that I'm being untruthful. I was given a quote by Jesse F. to have my kitchen cabinets rehung due to them pulling away from the walls. I had 5 cabinets that needed to be rehung. It appeared to me that in the contract they had misquoted me. It stated that they were only going to rehang one of the cabinets. This concerned me, so I reached out to confirm that this was a typo and that they would address all the cabinets that needed attention as I had originally explained to them. I got a response at noon the following day which was simply an updated contract with a price increase because "they miscounted originally and did not review all of the photos and messages I sent". The incorrect line item (1) cabinet was not changed either. The only change in the whole contract was the price. The job size increased 20% from what they claim to have originally quoted me, however, the price of the overall job increased by 40%. I asked where this number came from and how they calculated job totals and I did not get any good answers. From my perspective, it appears that they decided to increase the price of the overall job due to me asking a question about the typo on the first contract. And on top of that, they increased it by a markedly higher percentage. Emmanuel the owner is claiming that I did not submit photos of all areas needing repair (this is false and I have the records to prove it). I also recorded the phone call I made with Jesse F. where he admitted that this was an in house error between himself and the estimator. I would love to believe that was the case, but the line items did not change. Only the price went up. Emmanuel the owner did not help at all once I explained the situation. What he did do was offer this job on an hourly rate, which likely would have cost EVEN MORE money. I personally am a self employed contractor. If I ever gave someone the wrong price (especially if it's only off by $200), I would personally eat that $200 as a business owner to keep my customers happy and also in the hopes of repeat or word of mouth business. Overall this was a very bad experience. Poor customer service. Poor business management. Save yourself the hassle and choose a different company.

Great work by Ramon and his team. Happy with install and quality of work! Will be using again in…read morethe future.

Ramon is terrific to work with. He was reputable and always professional. We got quartz countertops…read moreinstalled at a very good price. He helped us personally pick out which stone was right for us at the warehouse and the installation was frictionless for us. I think the pictures speak for themselves. Beautiful work. Thank you!

We have used Elegant Additions both for our Dallas and Houston clients and I have to say - WOW!…read more Pleasant, friendly service backed up with the knowledge and follow-up that makes our clients happy and us thrilled! The Dallas showroom is wonderful, providing a great selection of plumbing pieces on display, they feature both great basics fixtures mixed in with unique/special pieces that you just won't find anywhere else! 5-stars all the way !

We LOVE Elegant Additions. I work for a residential remodeler in Dallas and have gone to Elegant…read moreAdditions for assistance with several of our clients now. The showroom is intimate and up-to-date, the sales associates and managers have a high level of knowledge of what they're doing and selling and can help with ANY question or concern you may have, and on top of it all the entire team is 100% dedicated to your - and your client's - absolute satisfaction. I cannot recommend them enough. Thanks, guys! :)

How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.