Very professional and did great work. They replaced my countertops and sinks in my bathroom, and replaced my counter tops and cut done a wall in my kitchen. Denise was very helpful with making the design changes I wanted. Abraham and his crew were great, always on time, everything was perfect. I would use them again and highly recommend them! Prices are very reasonable also!! read more

Stone Age was recommended to us and at the beginning we thought that we would go with them. The communication was not always smooth during the process, and we became so frustrated that we got other three bids to see if we could find someone other than Stone Age to replace our granite countertops. As it turned out, Stone Age was the cheapest by a lot. That is the only reason that we decided to go with them. Our new granite is beautiful and we are very pleased with the result. On the positive side, our installer Abraham was wonderful and the key to the success of the project. Not only is he a nice person, he approached our kitchen as if it was his own. He was very conscientious and cared about doing a great job. We were very pleased with him. It's too bad that other people in the company do not have the same work ethic as he. At the end of the day, however, I am not able to overlook a lack of professionalism and that is the reason for 2 stars. Communication with Denise was poor throughout which made us feel as if we were not important. A light fixture was broken during installation and no offer was made to replace it. A wall was gashed that we had to repair ourselves. A sink was installed backwards (!) so it had to be taken out and re-installed. The drain was not installed correctly so the sink did not retain water. The water lines were not cleared of debris after the new faucets were installed so that first usage resulted in a white film on our dishes. What really irritates me is the way we were treated after we fulfilled our contractual obligation and paid in full on the day the granite was installed. I asked that the drain stopper be installed correctly and that the sink be resealed to countertop. The plumber who showed up gave every reason under the sun why he could not do the job instead of just doing the job. When I asked for old silicone to be removed before new silicone applied, he refused and left the house in a huff. I had been told by Denise that he would do the drain stopped and apply new silicone. I complained to Denise that he did not do his job and her reaction was to stop communication. She apparently got pissed because I complained about her plumber who refused to do his job. I asked for an re-appointment for the silicone to be applied to the sink. Denise never answered. I then asked her to send a picture of the silicone product so we could buy and finish the job by ourselves. She ignored me and never answered. Thus, technically, thanks to Denise, the job was never finished even though Stone Age was paid. If this is the way you think customers should be treated, this is the company for you. We still have our master bath to re-do but I would not consider using Stone Age again, despite the fact that Abraham does good work. read more

Stone Age Granite - a kitchen counter with a toaster and toaster - General Contractors Near Me - Garland, Texas

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Barrett at Stone Age coordinates the installer and ensures the material selected is available and keeps you updated on the project. The installer spent a half day installing. read more

Stone Age Granite - General Contractors Near Me - Garland, Texas

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FIVE STARS, PEOPLE!! FIVE STARS!! Denise was amazing and so easy to work with. They are a little tucked away but definitely go see their options. It's like blind dating, so close but never the right one until... We finally found the "ONE". And she said YES! The turnaround time and installation were quick and professional. As soon as it was laid in, it completely finished that look we wanted for our kitchen. Our under mounted sink is perfect and they drilled the faucet on the spot. Carpet protection and clean up and out the door in about an hour. Best "trade" we've worked with in this entire process. Contact Denise, you won't be disappointed!!!! read more

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Quality workmanship. Every cut was flawless, the price was very fair and everything was performed on schedule. Thank you Dennis You and your team did a good job. read more

Ordered and had installed 2 bathroom countertops. Very professional and top notch work. Will definitely use when time to do kitchen.

Not an honest company. Stormy wanted us to pay her directly the 50% of the upfront money. When we called Denise and David said they would honor the price. After installation they charged us more. Will not return calls and will not discuss. Beware bait and switch. Does not stand behind their employees or their word. read more

Honestly, This place is the best by far that I had looking and hunting my Kitchen's countertop so many places, after my first phone call with Stephanie everything is set to go good and I also had a good feeling this is IT and she responded quickly and professionally, within couple days my kitchen slabs were installed and It turned out great as I imagination. the Price is reasonable, the works done fast and perfect. I would recommend "Stone Age" to anyone. Well done read more

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My experience with this place was horrid - I'll lay out events in a timeline: 10/20 - I call Stone Age and ask about their hours, because I wanted to stop by that day and look at remnants. The employee I spoke with stated their hours - not mentioning they would be closed for lunch during this time. I show up to find the office closed due to the unmentioned lunch, no note on the locked door. Once the office returned from lunch (seemed to be ~3 employees that all left and closed up the office without notice) I discussed the job with Denise and she wrote me a quote. The quote was significantly higher than other quotes I've received for the same job, and I noticed later that she had billed me for more material than I would be using, so I decided to call back and discuss it with her. 10/23 - I get ahold of Denise after a couple of attempts and we discuss the job and the quote. Long story short she states the lowest amount she is willing to do the job for. This was after she complained about it being a small job and basically said the company has bigger fish to fry. She agreed to write up the new quote for and e-mail it to me. 10/26 - In the afternoon I call to check on the quote because Denise had not sent it. She is unavailable and her co-worker tells me that she checked with Denise and I will get it in "a day or so." 10/28 - I call twice during the day to check on the quote because I had not received it. She is unavailable and I talk to her co-worker again. The co-worker tells me no one else can handle sending me the quote, she doesn't know when Denise will be available because she is very busy, and she will leave a note on her desk. 10/29 - Denise e-mails me the quote without explanation for more than the amount we had agreed to on 10/23. I call her cell phone to discuss and she said she talked with the owner after we talked and the owner stated the minimum for the material I wanted was the higher amount. At this point I tell Denise thanks, but no thanks, and thank her for her time. OVERALL: I understand smaller jobs may have lower margin, but if you don't want to deal with small jobs say so on the front end so that no one wastes their time. At least don't complain about the job being small and that you have bigger and better jobs to do, that's wildly unprofessional. It's questionable that the salesperson didn't know what the owner's minimum was for the material under discussion - especially after she went to check on pricing before giving me the first quote (which was higher even than the owner's minimum due to her writing up an inaccurate amount of material). I like to judge companies not on how they treat big jobs but on how well they treat small ones. Most places are good at customer service when there's large amounts of money involved - but only the good places give good customer service across the board, and Stone Age failed in my case. read more

Working with Tim was the best part about my stone age experience. I picked out a remnant for my bathrooms and wet bar and Tim totally took care of everything. Install could have gone better but Tim made it right. FYI 1: If you have big mirrors behind your old bathroom back splash that are glued to the wall (or not glued just clipped) you should expect those to come down or be cracked upon install but be impressed if they don't crack or can be put back up. I highly recommend. I'll be using them again in my next house for sure and referring to any friends. FYI 2:don't expect to find a huge remnant piece and don't be difficult when looking for one. If you have a small area and don't care about bathrooms, etc. matching then look into their remnants but don't waste their/your time trying to match remnants...just be ok with what is available. read more

What a pleasure!!! Denise was awesome and helped us get the granite slab we wanted and it was the perfect. She really listened and understood what we were looking for. Abraham and his crew were also amazing. Every cut was perfect. The communication and workmanship were excellent and the price was very reasonable. For once a contractor did exactly what was promised and delivered 5 days early! We can't say enough about this company. Five stars just isn't enough! read more

We had a great experience with Stone Age, we worked with Denise start to finish. We knew which quartz we wanted and Denise gave us a great price on the Luna Plena from Vicostone. We also found some remnant quartz for our back splash and also our wet bar top. The install went great and the finished job looks awesome! We are very happy with the choices we made on the quartz and happy with going with Stone Age for our new quartz counter tops. We will recommend Stone Age to our friends, family and co workers. read more

Enjoyed working with Brandee, she was great and helped us tremendously. Love our kitchen! Great options at Stone Age. Paul and his team did great with our remodel. read more

I read about SAG on line and decided I would go and look for a piece of stone for my vanity. This was a small project - just a bathroom vanity. I drove about 40 mins into Garland on Saturday and when I went in, a nice young man named Ryan told me they were closed on Saturday, but if I wanted a remnant, he could help me. We found a piece and he wrote up my order and 8 days later, I had a new vanity. They were quick, clean and did a very good job. And not expensive, IMO. The only thing I'd do differently, I would have asked the person who came out to measure my sink placement to measure the pipe underneath because mine didn't come out aligned with the new undermount sink, however this may have been because my original sink may not have been installed properly. read more

Did a great job on my kitchen. Very reasonable. Found on Angie's List. Granite countertop, backsplash, under-mount sink and disposal added.

My daughter used this company for a complete kitchen remodel and it came out beautifully so, I had a bathroom sink and a table top fabricated by them. Tim was wonderful. They did an excellent job at a very good price. I highly recommend them. read more

I agree with all the bad reviews. My lake house is 70 miles from Dallas and I rarely get down there. Spoke to Denise who said she would meet me there sometime over the weekend and would call me before coming down. Waited all weekend and never heard from her. Didn't even call me on Monday to say "sorry I couldn't make it and I lost my cell phone so couldn't call you!" My advise, find another contractor! read more

Absolutely the worst experience! We were referred to Stone Age by a contractor that does a lot of work for us. Denise, with Stone Age, came out and I explained that we needed our granite to be cut, and installed. Additionally, I asked her to pick a backsplash that would look nice. She explained that they had some stuff in her warehouse that she thought would work. She sent us a quote, which we signed, and sent back. She then scheduled several appointments to have accurate measurements completed, that they completely no-showed for (approx 5 appointments). I re-arranged my schedule to accommodate her on so many occasions, just for her to not have the courtesy to let me know that they had to cancel. She then explained we didn't provide enough granite for our backsplash--which was never what we wanted in the first place. She said she didn't quote us that way, so would need to revise it. After getting so frustrated with her lack of organization, and constant lies, I passed her along to my husband who had the same exact experience that I did. He finally told her that we would no longer do business with them. Despite having our granite for several months, she immediately sent us an email letting us know we needed to remove our pieces bc they were in the way. When we asked to speak to the owner of the company, she would stonewall us by providing the office number, which she answered. My husband eventually had to physically go to their building to ask someone else for the owner's business card. He talked to Dennis (owner), who asked for us to go ahead and allow them to complete the work. My husband agreed, as long as Denise no longer communicated with us. Of course, Denise sends us an email that had a lot of underlying tones that was not appreciated. To us, she was completely unprofessional, and exhibited terrible customer service skills. My only positives about the experience was the guys that installed. They did a great job, and were very professional. Just as I told the contractor that referred us, I would highly recommend using a different company. There are too many choices out there to have to deal with such poor customer service. Good luck!! read more