All American Flooring did a terrific job in bring our wood floor back to life! The quality of…read moretheir work is second to none. We couldn't be happier about the way our floors turned out. Sean did a terrific job both getting the price right ans scheduling the work to be completed with our timetable. All American Flooring enjoys my highest recommendation as a quality company with outstanding customer service!

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

After re-measuring several rooms for carpetting I waited 4 or 5 times for an estimate - rescheduled…read moreeach time. The carpet estimate was OK. Hardwood too high. I suggested a smaller tile job to start. Never heard from them again.

We had a flood in our living room last week and had to replace our laminate flooring. My husband…read moreand I thought we could DIY it, but after a quick attempt, we decided we'd better leave it to the professionals. I sent a quote request on Sunday night at about 11pm and got an answer right away Monday morning with a clear price on the job and contact information. We had a new living room floor by Tuesday morning! Nick was great at communicating, got back to me when he said he would, sent me an invoice via email that I could pay online. The cost was affordable and the team did a beautiful job on our floors. Would highly recommend this company and will be calling them again if we need any more help!

Matt, the owner of First US Floors was great to work with. The store has a large selection of…read moreflooring. We replaced carpet in 2 bedrooms and walk in closets. The carpet arrived promptly. Delivery and installation team were professional and did a great job! We would highly recommend them for your next flooring project.

fantastic job! fast and reliable- the team was able to have them installed the day after I closed…read moreon my property. would absolutely recommend. thanks Matt and team!

This Business owner took a payment of $3000 from me knowing that they would not return to complete…read moreor start on the flooring and replacing the baseboards in my home. They also kept all my materials and refused to return my phone calls. Vincent also advised me the police could not do anything to them. Please be aware. I am not the only person they have done this too.

Hands down one of the best contractors we've worked with. On time, high quality work, clean, and…read morevery competitively priced. We will use them for many more projects moving forward.

We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

We are so happy with All Flooring! They are very professional, prompt, and honest with their…read morepricing. We needed a flooring repair after some water damage. It took us months of being ghosted by other installers to find All Flooring. He responded quickly, showed up on time and stuck to his schedule. his estimate was very competitive and his work was superior. He jigsawed our laminate flooring and it looks brand new. We had a similar repair done a year ago and All Flooring was better than the previous company. Highly recommend

Osteil is a true craftsman who takes pride in his work. He completed a difficult repair of my…read morelaminate flooring and came in at the quoted pprice. Highly recommend .

I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

I cannot say enough good things about Robinsons Floors. I had 5 rooms where I wanted to replace 18…read moreyear old builder carpet with LVP. I did my research, visited flooring companies and even got a quote from one, however I was very uncomfortable with the lack of customer service so decided to keep looking. I'm so glad I listened to my inner voice! My initial call went to voicemail and I was pleasantly surprised when William called me back a short time later. We talked about what I was looking for and he took the time to ask questions, answer questions - I never felt rushed. I decided to visit the store the following Saturday. Another surprise - at the other stores, the salesperson didn't really explain the flooring - just told me to pick out what I wanted. William took the time (even though I thought I knew what I wanted) to review the different types of flooring and pros/cons of each. Again, I never felt rushed. I was there at least an hour and was NEVER pressured to 'select one and let's get the measure scheduled'. I told him I was looking around and he was fine with that - reach out if I had any questions. I am one of those 'multiple visit, hard time making up my mind' clients but he was fine with that. I eventually selected the same flooring as with the first store and scheduled the measure. Since I had vacillated between 3 different colors, he brought all of them to the measure so I could look at them in my house against my furniture. I made a final selection and the next day, had the quote. Wow. $2000 less than the other store, which had seriously over measured some rooms! I paid the deposit and scheduled the work. The workers arrived on Monday at 9:30, introduced themselves and went over the rooms and process with me. I work from home so, while busy, I'm still able to keep tabs on what is going on. I had carpet installed 3 times over the past year and the difference between those contractors and rhem was like night and day. They were communicative, professional and displayed a true caring of the work they did. I felt like they took as much care as they would have if doing it in their own house. They moved my furniture - even heavy pieces, hung plastic sheets to reduce the amount of dust and cleaned up every day before they left. They made sure everything was right before moving on 'to the next step'. I always knew what they were doing and what was coming next. I had calls scheduled and they worked their tasks around them to reduce the background noise. They finished on Thursday afternoon and even vacuumed the stairs and upstairs open area just to catch any dust that may have settled there. I knew they would clean the areas they worked in but they went the extra mile. The next day, William came by to do a walkthrough with me, making sure I was fully satisfied. About two weeks later he called just to check in, be sure everything was still good. I LOVE LOVE LOVE my new floors. I had saved a long time for them (yes, they offer financing but I wanted to pay cash) and when you save 10k and then use it for something, you really want that something to be perfect. Especially when it's something you see every day. Working with Robinsons Floors was, well, we'd have to come up with a whole new word to describe how great an experience it was. No sales pressure, happy to inform, great product, workers who clearly take pride in their work - what more can we ask?? I will be having additional LVP installed and would not call anybody else. I can HIGHLY recommend them to my best and closest friends. They wouldn't be disappointed.

09/09/25 We recently completed a home renovation with Cityview, and the experience exceeded our…read moreexpectations. Michael, our project manager, was diligent, communicative, and flexible with change orders throughout the process. Home ownership and making countless design decisions can sometimes feel overwhelming, but Michael's thoughtful recommendations helped simplify the process and made it much easier to navigate. After about four months, we've finally moved in and are thoroughly enjoying our newly renovated home. We couldn't have asked for a better project manager and company to bring our ideas to life. We sincerely thank Michael and the entire team at Cityview for their hard work and dedication. We would highly recommend them to anyone considering anything from a simple remodel to a full renovation to truly elevate your space. 10/18/25 We love how we were able to customize our home to truly reflect our style. We've been thoroughly enjoying our renovated space! As promised, here's a little sneak peek at some before and after photos.

09/09/25 We recently completed a home renovation with Cityview, and the experience exceeded our…read moreexpectations. Michael, our project manager, was diligent, communicative, and flexible with change orders throughout the process. Home ownership and making countless design decisions can sometimes feel overwhelming, but Michael's thoughtful recommendations helped simplify the process and made it much easier to navigate. After about four months, we've finally moved in and are thoroughly enjoying our newly renovated home. We couldn't have asked for a better project manager and company to bring our ideas to life. We sincerely thank Michael and the entire team at Cityview for their hard work and dedication. We would highly recommend them to anyone considering anything from a simple remodel to a full renovation to truly elevate your space. 10/18/25 We love how we were able to customize our home to truly reflect our style. We've been thoroughly enjoying our renovated space! As promised, here's a little sneak peek at some before and after photos.