Awesome well informed people that are very helpful and professional…read more Great inventory.

I have bought several types of Avila from this location along with Oklahoma slate stone. Not only…read moreare the prices great but the service is extraordinary.

Came in to try and find a gift for a friend and found that NONE of the employees were taking any…read moreextra precautionary measures in regards to COVID. No masks, no hand sanitizer anywhere in sight and a group of employees and patrons crowded up at the front loudly talking and laughing together with zero concern for distancing. People shopping can do what they please, but if a business doesn't even care enough about its customers and their health to put on something as simple and cheap as a face mask, they will not be getting my money. Not now, not ever, not even after the pandemic has passed. From what I've read about other customer service experiences at this place, it's halfway expected. No one asked me if needed any help or was looking for anything. Poor service and no concern for others. You're better off shopping online.

Great customer service. Prices are more than fair. Lots of support for many different woodworking…read moredisciplines. Turning, carving, wood burning, etc. Lots of ever changing varieties of hardwoods and tools. Highly recommend!

I recently moved into a new house and found all of my furniture at ReStore! It was so reasonably…read morepriced, way cheaper than buying everything new, and all real wood furniture instead of the particle board that they sell now. The couch is in pristine condition and is so comfortable! The pieces have character and are a perfect addition to my home. The employees were so helpful and loaded everything into my truck for me! I also found some great home decor pieces and rugs that were so affordable!

I have made many donations over the years to Habitat for Humanity and never regretted it until…read morerecently when I tried to make a donation of (what I thought was really good) materials. I totally get it that HFH does not want junk they cannot sell. But what they did accept from me I had to plea to get help to even come take a look, and to help me unload. They acted like I was an imposition to them, and did not even offer a "hey, thanks!" for the $900+ in still-in-the-box vinyl plank flooring they did take from me. Left a bad taste in my mouth.

We originally quoted $6.98 by a contractor - and did a little leg-work and found our product for…read more$3.89 a square foot at FFL. I called to confirm if they were legit (and looked up google reviews), and both times I called to ask questions - they were quick to return my call and answer them. Product was shipped in a timely manner with great communication via email. I received 111 boxes for a flat shipping rate and everything came packaged safely and intact. Couldn't be happier with the end product!

Ordered material from them to have shipped for one of our customers, this was two boxes of LVP…read moreflooring that would typically cost under 100.00. The flooring ended up costing over 500.00 for the material, due to the customer being very important to me and the material being discontinued I decided to purchase the material. Not only did all the material arrive late, but it also arrived damaged, and I also found the material to be incorrect. I have now attempted to contact them via email and on their online portal. The phone number on the website when called says no one is available. I may have to report this as fraud soon to get my money back.

I don't write many reviews so I wanted to express how impressed I was with this store. Right when I…read morewalked in, a nice gentleman greeted me sincerely. As I walked the store, he had interesting tidbits to share with me about certain pieces that really added to my experi I don't write many reviews so I wanted to express how impressed I was with this store. Right when I walked in, a nice looking gentleman greeted me sincerely. As I walked the store, he had interesting tidbits to share with me about certain pieces that really added to my experience. This place is quality in every way and I've already told friends, family and my interior designer. Although rustic is not my style, I will be back as a few things caught my eye and the customer experience was top notch. So if rustic is your thing, the Arrangement is where you go.

More like The Covid Arrangement. In my first five minutes in the store today, a female employee…read morebreezes past calling out, "Hello, let me know if I can help you with anything." I called back, "YOUR MASK IS COMPLETELY OFF." Like, she wasn't even doing the nose-uncovered fake--the mask was literally around her neck. She called back, "Oh, haha *giggle*" I saw her at the other end of the store a few minutes later. Her mask was on, but then she removed it to talk to me. I saw her a few minutes later speaking to another customer, and the mask was completely off. I said to myself, "Screw this." As I was leaving the store, another male employee was strutting through the store completely maskless, as well. I now wonder if the maskless lady was the owner, Katherine Snedeker, since this cavalier "who gives a f&*k about the health of my customers and co-workers" attitude seems to be part of the culture of the company. Must be Republicans. No more of this company for me, ever. Are you hearing me, Katherine?

Mark Lafferty, the owner of The Interior, is amazing. He does everything from remodeling to…read moreinterior design. They are great at taking what you have and using it with newer styles that are transitional and fresh. We used them to remodel our master suite and it was a complete transformation. We highly recommend them for anything from art and furniture to a complete remodel.

We love the Interior!!! They have the most beautiful and interesting pieces, I could spend hours…read morelooking around! Mark and his staff are fabulous, he has helped us furnish our first home and has been excellent. He has chosen things that fit our style and budget while also bringing items we would not have thought of ourselves and is extremely accommodating. Would recommend to anyone!!!

They try to pass their furniture off as "Restoration Hardware quality." It's not. Cheap wood with…read morethick lacquer. Pealing after a month. Overpriced. Get the real deal

New to area and had a great time great service. I love the food and mostly the drinks!! Will be backread more

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.