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    First US Floors

    4.2 (52 reviews)
    Closed 10:00 am - 6:00 pm

    Services - First US Floors

    Carpet binding

    Carpet installation

    Floor installation

    3 More Services

    Floor refinishing

    Floor repair

    Floor restoration

    First US Floors Photos

    Recommended Reviews - First US Floors

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    Reviews With Photos

    My husband and I were very happy with our new carpet, and the installers were excellent. Their pricing was fair and more reasonable than the other bid I got. I highly recommend First US Floors.

    DO NOT USE FIRST US FLOORS--THEY CUT CORNERS AND DON'T STAND BY THEIR WORK! We hired First US Floors about 3 years ago to replace old tile and carpet throughout most of our home with high-quality vinyl laminate flooring. At first, everything looked great and the installation was completed quickly. However, what seemed like a smooth process has turned into a nightmare down the line. BEWARE: While this company is quick, they do NOT stand by their work. Their installation warranty is only 2 years, and they know exactly what they're doing--they intentionally cut corners, ensuring issues don't show up until you're out of the warranty period. After 3 years, our floors started chipping and bubbling. When I consulted an expert, they confirmed that this happened because First US Floors didn't level the floor properly before installation. I contacted the company, and they offered to "fix" their mistakes--for a staggering $1,200 claiming it was a discount. Absolutely laughable! Matt, the owner, told me if I'd brought it to their attention earlier, they'd have fixed it for free. But here's the thing--they deliberately take shortcuts (things you can't see underneath your floor), knowing the problems will surface after their warranty expires. It gets worse. The flooring connects to carpeted bedrooms and the carpet started to rip. A carpet specialist told me First US Floors glued the carpet instead of properly securing it--a lazy shortcut. The carpet lasted two years before falling apart leaving me to deal with their lazy work. Matt will likely respond to this review to defend the company, but I'm sharing the truth so others don't fall into the same trap. First US Floors cuts corners, doesn't stand by their work, and leaves you with costly repairs down the road. DO NOT USE FIRST US FLOORS! AVOID THIS COMPANY!

    Removed carpet and installed and match hardwood floors to existing hardwood floors
    Lara N.

    I wanted to match up hardwood floors to existing floors before I moved into my new home. First US floors immediately returned my call, came out to measure and put the hardwood floors and removed carpet and left no construction trash behind. This all happened within a very short time frame. Instillation happened in 1 day. This was seamless process and excellent work. I would highly recommend First Us Floors, worth every penny!

    Bedroom 1
    Major P.

    Working with the team was a very pleasant experience. Matt and Carlos are very knowledgeable and was to help to make the best decision. Carpet arrived earlier than expected and the install was quick and seamless. Excellent job to all that were involved!

    I highly recommend First US Floors. It was the second time we have their professional services at our home. Either times I have been happy with my new floor. Absolutely perfect. Fast and fair . professional team. Thanks

    First US Floors did an excellent job. They were responsive, fast and efficient. It was a pleasure to work with Matt, Carlos and Pedro. They gave good advice as well. We will call them for our next project!

    Bryan F.

    I'm extremely pleased with the quality and value of my new flooring. I have been preparing for this for several years and did my homework researching flooring companies. Matt delivered exactly what I wanted. The crew brightened my days with happy singing and whistling while working very hard. I couldn't be more pleased with my decision to go with First US Floors!

    I met with Carlos and within 5 minutes he had shown me 3 amazing hardwood flooring samples. I didn't have to figure everything out for myself. Matt had pricing to me within days. Despite an unexpected delay from the manufacturer, the job (my entire house) was completed ahead of time. Matt was great to work with. He always took the time to answer calls, texts and emails promptly. And, the flooring looks amazing. I can't recommend First US Flooring anymore than I do! Will definitely use them again.

    Dana J.

    I'm one very happy and satisfied customer of First US Floors for TWO reasons. 1) We added new hardwood flooring to our office and master bedroom last year. I was terribly concerned they would not be able to color match the stains so that there was a seamless transition to the new areas from the existing floors. As you can see from my photos, they absolutely nailed it! Their workers were always professional and tidy. 2)We had a small area that water penetrated cracks in boards in my kitchen and caused slight warping. My home was sold and I wanted next owners to have our home perfect so I contacted First US Floors. They were able to come out promptly and smooth out finish, restain area and again they kept space looking seamless. I highly recommend this company for any hard wood flooring needs!

    Flooring

    We needed to get new flooring put it due to having dogs and having carpet In our house it was time to change it out! We got rid of hard wood floors and carpet in exchange for luxury vinyl plank flooring. They were super quick and efficient only took 3 1/2 days for about 1400 sq ft!

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    6 years ago

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    11 months ago

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    1 year ago

    great work! I would highly recommend them for flooring work. Very professional and the installer was very knowledgeable!

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    1 year ago

    Business owner information

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    Matt M.

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    Matt M.

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    2 years ago

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    Matt M.

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    11 months ago

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    Matt M.

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    4 years ago

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    Matt M.

    Thanks Major!

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    3 years ago

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    Matt M.

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    2 years ago

    I highly recommend USFloors in Carrollton. Their crews did an awesome job repairing my kitchen floors. I def give them 5 stars. Call Matt.

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    Matt M.

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    5 years ago

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    Matt M.

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    8 years ago

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    4 years ago

    Very responsive and was able to complete work on a weekend! They did an excellent job repairing my existing floor.

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    3 years ago

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    6 years ago

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    7 years ago

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    Matt M.

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    10 years ago

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    5 years ago

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    Matt M.

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    4 years ago

    Great job done in a timely fashion. I love the floors!

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    Matt M.

    Thank you Faye!

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    9 years ago

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    4 years ago

    Nothing FRAUDULENT regarding my post! However,repeating the same mistake would be laughable! Thank you

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    Matt M.

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    7 years ago

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    10 years ago

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    8 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - First US Floors

    Are they expensive?

    Not at all. One of the most reasonable around.

    Don’t See Your Question? Ask Away!

    Review Highlights - First US Floors

    I rarely write reviews or recommend any company to friends, but I would recommend Matt and Carlos.

    Mentioned in 27 reviews

    Read more highlights

    National Door Refinishing - Front entry door

    National Door Refinishing

    (31 reviews)

    I had two hardwood doors that had been painted over on the outside that I wanted to be stripped…read moreback to the hardwood and re-stained. This was a pretty challenging job. I got several bids, and even though Dallas Door Refinishing was the highest (not way over, but they were high) - I decided to go with them as they still use a strong, gel based paint remover. Misty and her crew arrived on time, did the work, and I was very pleased with the final results. Even in places where the wood was damaged / embedded with primer paint in the pores that could not be fully removed, they got it sanded down as close as possible and used a darker gel based stain to blend in with the overall new stain. It all worked out great in the end. I recommend these folks to anybody looking to get their doors done right. Now for small ding, and this has nothing to do with the actual work itself. I do wish Misty and her crew would wear masks to protect themselves against the fumes of the paint remover, the dust from sanding, and the fumes from the new stains and protecting overcoats. All work was done outside in the open air, so that helps - but of course they are working in close contact with the door surface. I am sure they are pro's and know what they are doing... but if its me, I'm wearing a respirator.

    Requested a quote through yelp and then by texting picture of my door to number listed on their…read morewebsite. Zero response. Well, no they texted "thanks and how did I hear about them" then nothing. Sent follow up text two days later and nothing. I don't know if they are no longer in business or what is going on, but doesn't give you a positive feeling about the work they do

    First US Floors - flooring - Updated May 2026

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