My family entered into a Kitchen remodeling agreement with CMA Flooring in July 2025. Based on my experience, I would encourage potential customers to conduct thorough due diligence before signing contracts, authorizing financing, or making substantial payments. In our case, funds were paid and financing was arranged for the project. However, no work was performed, no materials were delivered, and the project was never completed. We repeatedly requested resolution and a refund. In March 2026, we met with the owner (Bader Obed) in an effort to resolve the matter, and a refund was discussed. Unfortunately, the matter remains unresolved. We subsequently retained legal counsel and a formal attorney demand letter was sent. I recommend that customers: * Obtain detailed written project schedules. * Require written milestones, start dates, and completion dates. * Carefully review all financing documents before signing. * Independently verify credentials, affiliations, and representations rather than relying solely on appearances, verbal commitments, or community referrals. * Keep all communications and agreements in writing. * Carefully consider the amount of any upfront payment before work begins. This review reflects my personal experience with this business. read more

BUYER BEWARE!!!! Caution is advised regarding CMA Flooring,Kitchen and Bath, which has declined to refund our deposit payment back into our credit account since February 14th. Despite no services being rendered, materials provided, or work completed, aside from an initial consultation to review their proposal and material selection. We opted not to proceed due to unexpected costs added after contract signing, as well as discrepancies regarding materials specified in the original agreement. Please note, there was no cancellation stipulations in the contract. Although the company's owner Bador Obeid initially agreed to and said he processed our refund on February 16th, the owner then became unresponsive and no refund/reversal had gone thru. Following numerous unanswered calls, texts, and emails, they only responded on June 5th when we threatened to file complaints with the Better Business Bureau, Texas Attorney General, and local police, given the substantial amount of over $20,000 involved, which constitutes a criminal offense. A settlement was finally reached on June 10th, with a promise of immediate refund, but the owner has since become unreachable/unresponsive again. We are concerned he does not have the funds or this would have been taken care of by now. Will update if the situation changes. I would highly advised to look elsewhere unless you have a lawyer on speed dial. read more

They work with our time crunch very professional at all times gave us a great price and high quality product, installation was fast and without errors, all of us specially our kids love the carpet since it's very soft. We are very pleased with the service and product we will come back when we have a flooring project again in our home. You won't be disappointed giving your business to CMA. ~Andrew & Ivania read more

CMA Floors has incredible service. All was on time and super high quality material. The guys were super professional. Highly recommended. read more

CMA Flooring Kitchen and Bath - a black and white checkered floor - Flooring Near Me - Carrollton, Texas

The team was excellent. They prepared the space and cleaned up nicely. Great quality workmanship.

I saw some negative reviews before hiring CMA, and I wish I had heeded their warning. My bathroom renovation during May 2023 with CMA (flooring, new vanity, pony wall demo, paint) was an incredibly stressful and negative experience. Pros: - Good looking products - Fair pricing Cons: - Zero professionalism - The contractor was unprofessional every step of the process and became argumentative with me when I communicated that I wasn't happy with the progress or outcomes throughout the project. He (and his workers) would not take accountability for poor work. Instead of solutions, I got excuses. - Sloppy, incorrect work - There was paint splatter and debris everywhere, wall refinish is crooked, electrical outlets were installed with cracks/chips and not installed to code, and the workers did not come prepared (without asking, they used my broom, trash bags, paper towels, and my dog's food bowl to empty the toilet water). - Frustrating communication - During the project, there was no communication regarding scheduling changes, adjustments to the project, or next steps unless I personally reached out first (and often wouldn't get any response). I was told repeatedly throughout the project "We'll take care of it," with no actual details, and in the end, I was the one who had to research electrical code and pay someone else to finish the project correctly because CMA doesn't know or care about current electrical code. - Poor scheduling - Workers hardly ever arrived on time or just never showed up. Waiting around all day with no communication and no work completed was incredibly frustrating. The project took more than double the quoted time to finish -- what should have been 2 weeks, turned into over 5 weeks of stress. CMA needs to figure out how to communicate regularly and professionally throughout a multi-step project, hire skilled and professional handymen that will do a renovation job correctly, and learn how to take accountability when the project goes wrong instead of gaslighting and yelling at the customer or shrugging it off with "things go wrong with every project." CMA had no desire or intention to make things right. read more

Carpet Mills of America and Jordan did a fantastic job with our floors. They turned out great, very professional throughout the process and do easy to work with, but it's the results that speak volumes. If you've ever stubbed a toe on a time corner, you'll know what I mean. I'm not one for using perfect, but near perfection throughout. Thank you Jordan. We'll be back and certainly use him again for future projects. read more

Less than a year my paint is peeling from my cabinets and some drawers and cabinet doors aren't even or shutting all the way. Very disappointed. read more

Jordan was positively recommended by one of our neighborhood association member. I needed to repair a section of my laminate floor, due to water damage. I contacted Jordan. I was satisfied with the work performed by Abel , who I believe work for Jordan. read more

The entire team is phenomenal to work with. Their line of communication is prompt and open which is a God send when working on remodels or new projects. They are efficient and thorough with each job, no matter how big or small. The showroom is clean and updated with plenty of great selections of reputable lines. I would highly recommend choosing CMA to help with your next project! read more

Met with Bader when we walked in. He was friendly and knowledgeable. Assured us he wouldn't loose our business based on price alone. All the things a consumer would want to hear. Spent a good thirty to forty five minutes in the store. Make an appointment for him to show up and get things rolling. Well I have to say I'm disappointed no show no call. I agree with the review above. Avoided a costly mistake. read more

CMA Flooring Kitchen and Bath - Flooring Near Me - Carrollton, Texas

We had an awesome experience working with Bader and the team at CMA. They were very patient with us as we looked for the best flooring for our bedrooms. We definitely recommend them as you get a quality product versus buying at Home Depot | Lowe's or even Nebraska FM. read more

Well I wish I could rate Bader and CMA for their work product, but I can't. We stopped by the store and Bader was cordial and seemed Knowledgeable. We talked above it tiling our entire 1900 sq ft house and about window coverings and possibly countertops. Set an appointment for about 10 days later. Well...I just sat in an empty house waiting. No call,no show. If this is any indication of their work product, maybe we dodged a 10-15K mistake !!. read more

Do not use this company. The work they do is horrible to say the least. I tried contacting the owner and he ignored several calls and emails until I threatened legal action. He asked for pictures and a list of the issues and when it was sent, he is back to ignoring calls and messages. They cut every corner possible and not I have to call another company to come out and fix what this company was hired to do. Save yourself from the trouble of having to pay twice and hire another company from the start. read more

I walked into their store location after driving by. I needed new carpet in my house. I spoke to the salesman named Jordan. I could tell that he knew a lot about the industry and a lot about the type of carpet I needed. He immediately came to my house and measured it quickly and efficiently. The carpet was installed exactly when he said it would be. The carpet is high-quality and the padding is thick and has a liquid barrier on it too. I am very satisfied read more

We recently bought a new home and the downstairs had mostly hand scraped hardwood and tile, but the two bedrooms had carpet. We didn't want to have any carpet so we decided to get hand scraped hardwood put in the bedrooms. I called CMA and the same day Jordan met us and gave us an estimate. He was adamant his crew were experts and could match the existing wood floors. Boy was he right!! They came the next Monday as promised and in 10 days they completed the job. The floors match perfectly and the transitions between rooms is flawless. I highly recommend them and will call if we ever need additional flooring. Perfection and quality!! read more

CMA Flooring Kitchen and Bath - Master bedroom new hardwood floor. - Flooring Near Me - Carrollton, Texas

Bader did an excellent job with our flooring and countertops in our new kitchen. He was on time and on budget. His installers were not only quick, but the job was done perfectly...and I am a perfectionist when it comes to my home. Pricing was the best in town. Would use him again. read more

What a great experience this was! Roseanne and Bader were so accessible and accommodating to our immediate needs. They had design experience they were willing to share and made the process so dang easy! They answered phone calls, returned texts, answered questions and solved problems. BAM! The installation crew they had was stellar. Jaimie came in with a plan to lay out the vinyl tile a certain way in order to keep the lines straight and lined up with the adjoining room. Their precision to detail was evident in all that they did. The team was polite and easy to be around. Woohoo! There was an area that needed to be adjusted and this wonderful business answered the call and is on it. Wouldn't it be wonderful if all businesses were this great to work with! read more

I can't believe people are writing good reviews about this place. They are horrible. We worked with Bader and had to have or floors redone 3 different times. The people he hires to work on floors have no idea what they are doing. They left large gaps between boards, put in warped boards, didn't level the floor, didn't put down lining for moisture. The carpet wasn't glued down and they missed areas of padding. All of the trouble we had and the multiple times they had to come out and fix their mistakes we still will have to get better flooring in the next couple years. Don't be fooled by the good reviews if you look on their old yelp page there were horrible reviews as well. read more

I do not like to leave negative reviews, but I feel a responsibility to do so for future clients. We thought this experience would be great, the sales person RJ was very responsive especially in the beginning. Things started taking a turn for the worse when the painters took 2 1/2 months to complete a job that should have taken 2 to 3 weeks at most. They did not use any protective covers and either left paint all over our new floors, new tile, and furniture or ruined things such as our new electrical wires that they coated with drywall. They also left holes and huge seams in our brand new ceiling along with gaps in the drywall, among so many other things. Our completion date was October, then November, then December, then January and we finally just had to move into the unfinished home. Some of the contractors did a great job and the others we obviously not trained to do the job they were hired for. Unfortunately, we had paid everything up front except a small amount for an add on service. They did not care that we were not happy all they wanted was the money due. They came out and did finally hire someone competent to fix our ceiling and the holes in our wall but then they sent out the same team that made the mistakes to "fix" some other items and it was just terrible work. My husband and I are not people who typically complain about things but we spent close to $100,000 and we were really disappointed that the work was done poorly and we were dealt with so poorly. Honestly there is so much more I could list but I am so exhausted by all of this and I just want to be done with it. I hope this keeps someone else from going through the same thing. read more

No need to look further! Best deal and best service in town! I was looking for new flooring throughout our home. I initially met with Jordan who was so helpful in finding the exact right flooring to meet our needs! He and Bader brought samples to the house so I could see them in our lighting and with our furniture. You do not need to pay double the price to those other big box businesses that say they come to your house - CMA will (and for the best price!). Jordan and Bader came to the house with samples and spent plenty of time reviewing with me. And even after we thought we found it - I asked them to bring a second set; and they were more than accommodating! That is when we really identified the perfect choices!! They got everything ordered and in and scheduled my install around my needs. The whole house took less than week to install - the installers were great: very respectful and conscientious and it all looks and feels so amazing!! I have already recommended CMA to 2 neighbors! Don't wait! Go talk to these guys and let them make your house feel brand new too!! read more

Bader and his team have fair prices, quality work, and care about customer satisfaction.

We had a very good experience with CMA. Ali was wonderful to work with. We had just finished building a home and wanted to do the wood floors and granite after we closed but before we moved in. Ali came and did measurements himself, sent me some examples and ideas and gave us a competitive quote. He made sure that they could begin work immediately after closing so they could be done on our time frame, and they were! They did great work, kept us informed of every step, and were in constant Contact. We really like the outcome. When we found a little area we wanted them to fix, Ali sent the installers out immediately and made sure it was done to our satisfaction. I would recommend CMA to anyone looking for beautiful work, and excellent customer service :) read more

I had carpet installed over my tile floor in my bedrooms. I did not want to destroy the new tile. I was concerned about doing this, but hey did a great job. I am happy with the installation. Bader was very accommodating. Janice, from customer relation, also called after the installation to make sure I am completely satisfied, and I am. I will use CMA again in the future. read more

I am actually really excited that I am the first reviewer for Carpet Mills on Yelp!! I will do a summary review and then expand on my experience with Carpet Mills. Summary: Great experience!! I met Bader when I walked into the location on Beltline. He came out and gave me a bid on almost every part of my remodel (we did an extensive remodel on a new purchase house). He did wood floors throughout our house, and replaced all the baseboards. He did the counter tops in the kitchen, and the glass shower doors. All in all it was a GREAT experience! The price was fair and competitive, and the service and installation was quality work! Detailed: We spent $17,000 with Carpet Mills of America I went into Carpet Mills to get a bid on new wood floors (we were doing a $40,000 remodel of a house we purchased). After a first meeting at the store, we set a meeting at my house. Bader came out to take all of the measurements. I will say, I had 3 other bids on everything he was bidding on, so I knew what the ballpark price should be...I recommend EVERYONE do this anyway!! You should always know what the market rate is for what you want! After about 2 business days, Bader emailed me a full quote. The quote was professional and came completely broken down so I could see what went into the total cost. At that point I could pick and chose what I wanted to do based on my budget! He was very competitive on his pricing, and on 1 item where he was slightly high, he was able to work with the vendor to get a reduced price in order to get that part of the bid (this is where having more than one bid will come in handy for you!) He had no problem working with me! We gave our business to Bader because his price was competitive and we really liked him! My husband is English and suspicious of everyone...out of all the contractors we interviewed, he like Bader the best!! That is truly a compliment! Here is everything Carpet Mills did for us Removed all tile throughout house (it was EVERYWHERE!!) Laid engineered hardwood floors through out the house Laid new baseboards through out the house Fabricated and installed quartz countertops in kitchen Installed glass doors in master shower Needless to say my review is 5 stars because we think the products used, and work done are fantastic!! but above that, I would like to talk about Bader's customer service. He was always polite, respectful, and professional! He was always up front and realistic with me on timelines (we were working with a LOT of different contractors as we gutted almost the whole house!!) His installers were always there when they said they would be there! They showed up on time, worked efficiently until the work was done, and cleaned up when they left! Not one installer left a mess or did a sub-standard job! I was on the job site everyday, and I can tell you that I spoke with Bader everyday that there was work done. If I so much as even mentioned a tiny little thing, it was taken care of the next day - I will clarify....I asked about the thinset that was left behind when the tile was removed, he said he would take care of it ( I didn't think it was a really big deal) by 5pm the next day it was COMPLETELY gone!!! When each aspect was done, it was pristine! However, as there were many other aspects of the remodel going on, a few things got tweaked here and there. So about 2 weeks after the last installer was done, Bader came through for a walk through. We saw a few small things that he believed could be fixed. He had the countertop people call me to schedule a time to come back out. They came out and buffed a few spots as well as resealed the entire countertops...NO CHARGE!! He has also had the floor guy come back out and replace 1 plank that was damaged. Before the floor guys came back out, I called Bader to ask him what the charge would be to replace 3 transitions (they were damaged by either myself or other contractors...I scrapped 2 of them moving out a washer and dryer and in a new washer and dryer...the other was damaged by the carpenter who built my fireplace surround) Bader called me back to tell me that not only would he take care of the removal and installation of the transitions, but he would take care of the material as well!! This means that all of the repairs to the floor (all defects NOT due to the original installation!!) were COMPLETELY covered by Bader...I was VERY appreciative of this customer service accommodation! So to wrap up...I would recommend Carpet Mills of America to ANYONE for ANY of their remodel needs!! Bader becomes your contractor and he does a very good job!!! I will use them again when I want to change the floors in the 2 bathrooms that we did not remodel this time!! read more

CMA Flooring offers a great selection of carpet and wood flooring. The owner is an honest gentleman and genuinely cares about his customers. Their price is very reasonable and we highly recommend them. read more

I went to Carpet Mills of America after reading the review that was on Yelp and am so glad that I did. I had a very similar experience as Shari. I had purchased a fixer upper home and had many things on my project list. I went into CMA for carpet and came out having them do my carpet, refinish my hardwood floors, tiling my 3 bathrooms and getting my kitchen counter tops. Not only was the craftsmanship remarkable and everything looks fabulous but I thoroughly enjoyed working with Bader through the whole process. When you get someone to work with that is enjoyable and you trust, it makes the experience great. GO TO Carpet Mills for your next project - you won't regret it. read more

We enjoyed working with Bader at CMA on flooring/carpet project in our house. They have a great selection of carpets, laminate, engineered hardwood, and many more. The work was started on time and Bader was very responsive to all of our needs. The price, especially given the quality of work, was very reasonable. Would highly recommend Bader and his team! read more

Carpet mills of America gave me a great price for beautiful floors. I shopped around and Ali beat all other offers. They were easy to work with and delivered exactly what they promised!!!Ali is the best, he actually came to my house and helped me decide exactly which product and colors would work best for me! read more

We just got out carpet installed from CMA and love it! Bader was very helpful throughout the process and was informative about the different types of carpet. We managed to get just what we wanted for a good price. I happily recommend CMA for any carpet needs. read more

Carpet Mills of America did an excellent job installing my laminate floors. Bader and his team were great!

We are repeat customers at Carpet Mills of America for good reason. Bader took a genuine interest in finding exactly the right product to fit our home and budget. He was very patient with all of my concerns and was willing to go the extra mile to ensure that he was meeting our flooring needs. He made himself available to us for questions but never pressured us for a decision. We are thrilled with our new luxury vinyl flooring in the living room, kitchen, hallway and front bathroom and are already planning to come back to CMA to do the bedrooms and master bath. The installers did an outstanding job - they were very professional and courteous, and did beautiful work. We absolutely recommend Carpet Mills of America with Bader at the helm to meet your flooring needs. read more