The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the situation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done. read more

YHE actually should stand for Your Home Exploiter. I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company. read more

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Please...for your own mental health and well-being, look elsewhere for your next remodel. I'll explain why below but before I do just know that YHE is going to reply and say they take all customers concerns carefully, they communicate clearly, and they accommodate to their customers. Don't be fooled. This was not my experience. This was the first big remodeling project my girlfriend and I have done and we had a pretty terrible experience with this company. We had major flood damage and needed to redo the guest bathroom and flooring in both of the guest bedrooms. After we frantically we're forced to hire YHE's water remediation company (another story/review and also a bad experience...), we were forced and pressured into signing an agreement with YHE Remodeling. Felt wrong from the beginning. Felt like they've done this before. The owners lured us into a false sense of security in the beginning but as soon as they knew they had us cornered and we signed the invoice--not a real contract by the way--they weren't involved much until we started to have problems. Reluctantly, we hoped things would improve. But in the first meeting, which lasted about an hour, they tried to pit us against our insurance company to benefit themselves. YHE used shady tactics to maximize profits, and as a result, our insurance premiums have almost doubled. We thought we were getting a good deal and YHE wasn't "there to make us happy" like they'd claimed. They provided no detailed invoice, just a lump sum, and said some suspicious things when we sat across the table from them. It felt like letting foxes into a henhouse. They look at a disaster and see dollar signs. Not the human in distress. YHE lied to us about how much money they were making and they were consistently vague about pricing--huge red flag and unprofessional. Be careful if you ever come across YHE. They will smooth talk you into a false sense of comfort and confidence, but really they're after your money. Since our project, they updated their website to exclude projects under $20,000. This is because they know our project was less than $20k but they MADE US PAY ALMOST DOUBLE. When we called them out, they got defensive, and only after Michael, one of the owners, scolded us in a group chat for just trying to understand the numbers behind the costs, did he agree to meet with us. But even then, he refused to be transparent and instead bragged about his company's worth--an interesting approach. Bad business, in my opinion. We consulted another reputable remodeling company, who told us they aim to limit work to protect the home and reduce customer costs. YHE could learn from their approach. This is how true professionals should work. Instead, their water restoration team chipped our floor tile, which conveniently led to more charges for repairs--a benefit for YHE, not us. We need to protect our community and not let companies like YHE do everything they can do to up-charge for their own benefit. YHE will respond to this and tell you they communicate clearly. I disagree. They attempted to document everything via video but it was unorganized and The initial scope was not what we agreed upon in our first meeting. I'm 100% confident in this because I recorded the entire first conversation we had in our house to make sure we didn't miss anything after the fact. They later tried to charge us for the vanity and countertop, which they had previously agreed to cover. Throughout the process, they nickel-and-dimed us, despite initially promising nothing would be out of pocket. I have the recording to prove it--funny they missed that detail in their "documentation." During the actual remodel they chipped paint on the doors, the bathroom fan no longer works, they left cigarette butts in our front yard, and they left trash in multiple places. Jeka and Daniel were solid and tried to help as best they could but we had the opposite experience with the owners. We also asked them replace the toilet in the master bathroom and they left the sewage hole opened for 2 days while we were out of town: serious health hazard. This experience has left such a bad taste in our mouths and I'm hoping nobody in our community goes through the same torment. Get multiple bids for your next project and leave YHE out of the running...please. Hold your contractors accountable from beginning and don't let them sweet talk you. In any insurance claim you may have in the future, make sure you get a detailed estimate with line by line items and the associated cost before the contractors pressure you to sign anything. There are far better companies in our community who truly care about their customers. Please, go with someone other than YHE Good luck. read more

This company has Chick Fil-A grade customer service and quality work! Had a water leak in our kitchen and bathroom due to the last winter storm. Mike came out walked me through the entire process of water mitigation, how everything would get replaced, and dealing with insurance. Every step of the way they stayed in contact and kept me updated on what was going on, and what was needed. Handled the insurance company for me and everything. Once construction started, Shalom took the reigns and made the renovation go by so smoothly. The work was top notch and the contractors were excellent. They are available almost 24/7 for any concern you have and if not, get back to you ASAP! Any issue you have, they work with you to fix it! Will ALWAYS work with them again! read more

Your Home Expert - BEFORE - General Contractors Near Me

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When it was time to renovate our two bathroom, my husband found Your Home Expert based on internet search. At the first meeting, they were very transparent about their process and costs. They answered all our (million) questions. The reviews were not wrong. They are by far the best we have worked with. Jeka Ivanov was our point of contact and he is amazing! Ask for Jeka, if you can! He gave us daily video updates on what was being worked on and what was upcoming. If there were hiccups, he kept us in loop about them as well. He managed our expectations really well by keeping us updated about the good, bad and the ugly. If there was an issue, his daily updates also included how he was remedying it. We appreciated his daily end of day and beginning of the day reminders about what was upcoming. He is always pleasant and has a calm demeanor. He treats you with respect and he does the same to the workers coming in for daily tasks. Jeka did not mind getting his hands dirty either. He kept everyone on task and gave us updates along the way. The gentlemen (the workers) that did the work - from tile to paint to flooring to plumbing to electrical to keeping the work area clean - were quick, precise, skillful. They always had a smile on their face and very professional. They always greet you when they saw you. While they worked, they occasionally sang along with their music and that just told me they enjoyed doing what they did, and took pride in their craftsmanship. The "free concert" was always a great background to my work from home days and I couldnt help but smile and sometimes sway along with the music. They worked with us about finishes and recommending things along the way. Jeka had a clear understanding of our vision and style. All in all, they kept us on budget, and project was completed within the time frame initially communicated to us. We'll definitely be working with them for any future home improvements. Highly highly HIGHLY recommend Your Home Expert. (And make sure to ask for Jeka!) read more

Your Home Expert - Our master bath - after - General Contractors Near Me

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Miki came out the very first day I contacted him about getting an estimate for new blinds. He was super friendly and extremely knowledgable about blinds. He showed me lots of samples and listened to what I was looking for and made a recommedation I really liked. After we decided, they ordered the color and model blinds I wanted and we waited for about two weeks. After two weeks, they called and scheduled us for installation. Installation was done quickly and the blinds look fantastic. We are so happy with their work! read more

We love our new blinds! Absolutely wonderful service from wonderful people - HIGHLY recommended read more

Part 1- YHE Water Restoration Crew My experience with YHE started back in July when my A/C unit leaked and flooded half my house. By the grace of God, my plumber had a relationship with YHE and Vitaly came out with his water restoration crew and saved the day!Through the water damage we found out there was an asbestos issue because my house is literally 50 years old. Vitaly coordinated EVERYTHING. A literal lifesaver, there were so many crews, they had to rip out the floors, treat for asbestos, and dry my floors, all within 1 day of the immediate damage so I didn't get mold. This process had about7 day turn around. But my story does not end there, YHE went on to battle with my insurance, Progressive to get the estimate, audits, paperwork for all of the required repairs. Additional shout out to Johny who worked on my asbestos and the crew that helped! Part 2 - Restoration Estimate and Planning The insurance thing took FOREVER, which is obviously no fault of YHE, but there was lag from the initial damage to the restoration. For the restoration process, I decided to continue working with YHE because I had such an amazing experience with Vitaly and friends. So sometime in October, YHE finally got traction with my insurance to pay for the restoration portion of my home repair. Vitaly worked diligently to hand off the project to Brandon and Santiago who were absolutely wonderful. Brandon took on the insurance fight with Vitaly and Santiago took over all of the boots on the ground coordination. They scheduled my flooring selection and (Big shout out to Kyle's team who did my pack out and Adrian! They were great and extended my pack out free of charge. Love them!) The sheer amount of crews and teams at my house was wild but each contractor and subcontractor group were respectful, helpful, and kind all throughout the process. Part 3- Restoration Now this does not begin until December, but again, this was Progressive's fault. They issued the wrong checks and it was a whole thing. When that was finally worked out, Santiago took over! HE WAS ABSOLUTELY AMAZING. Truly went above and beyond. He created a WhatsApp with my very many contractors and subcontractors and dealt with all of the day to day stress. Santiago sent me daily detailed updates on my progress and worked with scheduling my subcontractors. At times, I would be running in and out of my house because I needed things and he would always work around my schedule. I was never in the dark with Santiago, any request or question I had, he fixed or made it work!! Go team Santiago, he really went above and beyond to make my experience an amazing one! I really wish I knew the names of all of the many people who worked on my house because everyone was so great and accommodating, it's like they were working for a family member and not some random person. Santiago and Brandon were able to get my work done 2 weeks before expected. They had the house repainted where work was done and cleaned! I generally would not want additional water damage to my house BUT if I ever need any additional work done I know exactly to call! I feel really blessed because an event that really could have ruined my house and my wallet, cost me almost nothing out of pocket. The quality of work was unmatched, the men I worked with were also unmatched! 10 out of 10 experience, so much so that I would actually recommend there services to anyone. So GO TEAM GENTLEMEN, YOU ARE ALL ROCKSTARS IN MY BOOK! read more

I've been working with the "Your Home Expert" team on a very long and complex home renovation project that included - kitchen, wood floor, tiles, cabinets and more. I have nothing but compliments on this company - their main assets are professionalism, perfectionism, communication, transparency, and accountability. It's not my first large renovation project so I can easily compare the experience - this company is doing above and beyond to keep the customer satisfied and allowing you to focus on your work/life rather than managing the project. I would highly recommend working with them! read more

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We had water damage that required replacement of our flooring in the entire house. Alex, Michael, and TJ managed both our water mitigation and repairs with excellence and professionalism. They advocated for me with the insurance company, went above and beyond with what was necessary in drying out our home and in doing repairs--and did so in a timely manner! They are proactive in communication, sending update videos daily. I am so happy with how everything turned out. I would highly recommend Your Home Expert to anyone dealing with remodels or water damage to their home. read more

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Your Home Expert is an incredible team of people! I had a burst pipe on Christmas, damaging my ENTIRE home and was completely lost with what to do. Michael was an expert with the insurance company and helped guide me every step of the way. Shalom had amazing design ideas and greatly improved on what had been there previously. They were constantly in communication with me and sending daily video updates, so I felt comfortable and trusted them completely! They took a disaster and turned it into a wonderful, stress free experience! Thank you so so much! read more

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From the initial consultation, I knew I was making the right choice by choosing Your Home Expert & their team for my Kitchen renovation and Master Bath remodel. We discussed what I wanted, my budget, and what the timeline would be. They kept clear and concise communication with me, and answered any questions that I had through the process. They were constantly checking in to make sure that the process was going smoothly. Their team and the people they work with are extremely considerate and hard working. I am completely in love with my kitchen and master bath. I will definitely hire them for any future home projects I have. read more

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We had an insurance claim in April of 2023 which turned into a large scale remodel project. Michael, Alex, Jeka, and Shalom were with us every step of the way. Their transparency, communication, and efficiency were key to the successful completion of our project. The work and finish out they did was excellent and they helped us through every step of the process from handling insurance, selecting material, and making design decisions. It was a pleasure to work with them and we would recommend to anyone going through an insurance claim or needing a remodel. read more

Called back quickly (late at night on Friday) and got out to asses damage the next day. Communicated well even though it was during holidays and I believe he was on vacation. Work that was completed looks very good. My only complaint would be thinking the process could have been streamlined to complete tasks in parallel. The whole restoration took about 5 weeks (again lost a couple of days for holidays). read more

Your Home Expert provides high quality blinds and very professional sales, service and installation. I would highly recommend this company. Very happy working with Miki and he is an outstanding young man!! I would look no further! Thanks Miki really appreciate your services and wish you all the best! read more

Amazing company and team! Mikki showed up on time and installed everything in a very timely manner. They also checked in to make sure everything was functioning properly and to make sure we were still satisfied. The blinds and shades are very good quality. Mikki made sure to give us a very fair quote also. I have used them twice and was left satisfied both times. I would recommend Mikki and his team every single time. read more

Your Home Expert - General Contractors Near Me

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You Home Experts is the absolute best! We had a burst pipe and the worst time with Insurance since multiple trades were involved but YHE was with us every step of the way. They managed everything seamlessly, communicated with us at every step, and worked with us until everything was exactly as we wanted. I would highly recommend them and was pleased with their quality of work as well as their professionalism. Thank you Vitaly, Michael, and the whole YHE team! read more

You Home Expert was a pleasure to work with. We completed a flooring installation in 4 rooms, cabinet replacement, and drywall work relating to an insurance claim for an overflowing appliance. From the initial consultation, negotiations with insurance, assisting with our financing situation, project planning, management, and completion, their crew was excellent. They definitely provided guidance to aid in our insurance negotiations, significantly increasing the amount we were approved for. While there were some minor items missed on the initial pass, their crew returned to complete all items to our satisfaction. read more

Excellent service and product! Miki was able to explain us the different combinations of options multiple times to make final decision. It was nice working with you Miki and team !! read more

Your Home Expert - Roller shades - General Contractors Near Me

Amazing group of guys! So professional and courteous! They were right on schedule everyday until the job was done! Shalom gave us a timeline and stayed on schedule and within budget. Enjoyed working with them so much!! They do quality work. read more

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I don't appreciate them trying to 1. Say My review of the service I had to this point did not matter because we didn't meet after I already expressed that in the review 2. Messaged me separately in what felt like an attempt to change the review As I explained to him in the direct messages, this is because there was a misunderstanding of what the free consultation entails. Leaving the review with an okay review is not anything more or less than that and specified they very well could be a good company. But the back and forth is not appreciated. For someone else that has to go to yelp to find a contractor this review and the previous would be great for them to know so they do not waste each others time in the future. read more

It was great to work with Alex and his team. At first he tried to understand the style we wanted...then recommend the type of art will go with the style of the furniture we have. He showed us sample....let us take pictures and then helped us decide what would be the best fit for us. Amazing experience. Highly recommend anyone who wants unique look in their house. Also they hanged the art and Mirror we bought, so quickly and very professional. Helped us color the patches from previous wall hang. Hope to work few more projects in future with Alex and his team. read more

Your Home Expert - Before - General Contractors Near Me

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Those people know what they are doing. They took care of the negotiations with the insurance company and got the most benefits for me. The staff are friendly. They send me daily video to keep me updated on the progress of the project while I was away. The service is excellent and I will definitely recommend them to anyone who needs a good quality job done with excellent service. read more

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Highest quality work, professionalism and communication you could hope for. Can't recommend these guys enough.

I hired YHE after my house flooded during our last freeze. They did a great job redoing my whole kitchen as well as replacing my hardwood floors. I would definitely hire them again! read more

Your Home Expert executed our master bathroom renovation flawlessly. They completed the project on time within the budget we were expecting. Communication during the project was excellent. The quality and craftsmanship is in line with the mid level luxury renovation we had designed and budgeted for. Additionally the team was meticulous in our home, organized, and knowledgeable about materials and selections. We are grateful and blown away with our beautiful new bathroom. read more

Your Home Experts is a great company and has some of the nicest people! I needed blinds for my house and they came to my house ASAP for an estimate and we're able to install the blinds within a week and a half! The installation process was also quick and they also provided detailed information about all of the different blinds. After the installation Michael viewed each blind with me to make sure everything looked good to go! Michael and his team are super nice and great to work with! Would definitely recommend them!!! read more

I had probably one of the worst experiences with my insurance company. Stayed in a hotel with my husband and 4 kids that ages range from 1-13. I'm sure everyone can imagine the comfort in that . Out of all the headaches and arguments with insurance the guys at Your Home Expert, Michael, Vitaly, Shalom, and Alex were by my side every step of the way and did absolutely everything in their power to make the process run as smoothly as possible. I could ramble on all day about how genuinely nice and knowledgeable these guys are. They did a beautiful job on my home, and they understood exactly what I wanted. Even when I was stuck, they offered their opinion, and the work turned out even better than i could've imagined. Seriously, 10/10 these are the guys you trust with all your remodeling needs. Again thanks guys your work speaks for itself read more

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Your home experts remodeled 2 bathrooms and whole carpet for our home. We were very pleased with the work and attention to detail. We would recommend Your Home Expert for bathroom and other remodeling projects. Alex , michael , Vitaly and Elias were amazing. Best Communication and process in Plano areas! read more

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Wonderful. They have taken care of us every step of the way. When we could not get in contact with anyone they came to the rescue. In the end they were waiting on us to finalize everything and just like before our home is more beautiful than before. They are very professional and there name speaks for them. They are truly experts in everything they do. They Cleaned my home once they finish the work and they graurntee it. One last thing they help you with your selection which I was very grateful for. read more

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Your Home Experts exceeded our expectations. We had window shades installed on 10 windows of our home and it has made such a difference in the overall ambiance. Miki and his team were fast, efficient, and the communication was great. Our only regret is that we didn't find them sooner! read more

Your Home Expert - Window Shades - General Contractors Near Me

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It was great working with Daniel. He went above and beyond. Great work! Would definitely recommend.

Shalom, Mike and the YHE team did an amazing job fixing our home. They are attentive, thorough, work with you to meet your needs, keep you continuously updated and more importantly good, kind and courteous people. While the workmanship is amazing combining that with good decent human beings is something you will not find elsewhere. I would highly recommend YHE team for any and all construction needs. Thank you !! read more

Your Home Expert - Before - General Contractors Near Me

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Your Home Expert is a trustworthy company! They helped us to restore one of our restrooms. We had major water leakages due to a previous reconstruction. They helped us to restore it. Their demolition team and construction team are both responsible, reliable and work in a timely manor. We don't need to check on their workers, because their project manager and their workers did their best already! I highly recommend this company! read more

I just had my project done by Your Home Expert and they did a great job with it. Right from the beginning, Michael helped me with the mitigation process and dealt with the insurance adjusters which was a real pain. Later on, Alex helped me with the design of the kitchen and last, Shalom made sure that the project went smoothly without any delays. They were able to finish the project much before the expected time frame unlike other companies. I would highly recommend Your Home Expert for any remodeling project especially when it comes to dealing with the insurance. read more

Miki and his team did a wonderful job at installing honeycomb shades for my entire house. He gave me status updates of the shipment and kept me well informed throughout the process. And he always had an answer when I was in doubt. read more

Your Home Expert - Window honeycomb shades - General Contractors Near Me

Your Home Expert is a great company, with a team that goes out of their way to help their customers. Highly recommended! My parents in-law had a pipe burst above their master bathroom on December 23rd, just before Christmas. Unfortunately, no one was home when it happened, so a lot of damage had happened by the time someone realized and shut off the water. We messaged Alex at Your Home Expert on the 23rd in the evening, thinking he would get back to us only after Christmas. He got back to us in a matter of minutes, and had a mitigation crew on site on Dec 24th in the morning! They worked the 24th and 25th to stop the damage! After that, Alex, Michael, Shalom and their team took charge and worked directly with the insurance company to document all the damage, submit the claim and get approval for reconstruction. Throughout the process, they provided great advice, helped us make the best decisions, accommodated all our requests, kept constant communication, and did a fantastic job in remodeling the house quickly and with quality. We chose to have them do several extra things, like paint the whole house, upgrade some areas, etc. and they were great to work with. This was obviously a painful process, but having Your Home Expert on our side made a world of difference. Highly recommended! read more

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Outstanding from beginning to end. Professional, knowledgeable, and simply fantastic to work with. The communication they provide throughout the process is unparalleled and makes all the difference when remodeling your home. Their guidance and experience are exemplary and now I finally have a kitchen that I love. read more

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I ended up not using them because the quote was out of my price range for my project, but I appreciated the super fast response for a quote. They were very professional and easy to communicate with. read more

I have worked with many contractors (windows, painting, pool, small companies, big business, you name it) over many years. No one has been as professional and detail-oriented as Your Home Expert. From start to finish, they offer the highest customer service and make you feel like your home is the only project they are working on. We had extensive water damage and they communicated with us on a daily basis on how the project was progressing, but most importantly, they met their deadlines. It was a pleasure working with Alex, Vitaly, and Michael and they left the house in better shape than before our house needed repair! read more

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