This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!

My husband and I walked in and were greeted promptly by a young woman associate. We asked questions…read moreand she said she would call the manager. I was with her, and hubby was across store looking at product. Mgr bee-lined to hubby, ignoring me, and spoke to hubby directly. I walked over to them and mgr continued to talk to hubby exclusively. Hubby finally looked at me, asked me a question and I spoke to mgr. He dismissively answered my questions and comments, but made it clear I was out of line. We left. BTW, mgr was clearly from a culture that did not acknowledge a woman's place in the public square. Too bad we never got the info we needed to see if they could do our job.

Sammy was absolutely wonderful to work with. He was very patient in the amount of time it took me…read moreto choose the materials, changing my mind and ideas as I have never done a reno much less a whole house reno before and he was patient thru al of that as well as my waiting for my financing. He stayed in contact with me and fought other contractors pricing. He broke down the charges to show me why his service would be better. He helped me and I cannot say enough about how pleased I was with his help. They did my baseboards, carpet in my upstairs bdrms, tile in my bathrooms and new shower downstairs. They also did laminate throughout the house. It came out beautifully. I had custom tile floors edged with wood in my kitchen. The design was to be laid sideways and the installer decided it wouldnt look right and did it straight. I was available via phone during the install and the installer never asked me or said a word. Wood work was completed that day; however, when i got home i texted sammy and he quickly coordinated another time for the installers 2 come back and fix it. If I had questions or issurs.. Sammy was almost always responsive in a flash. The baseboard and carpet installers were wonderful. Angel was my shower and floor tile installer and he was magnificent. I gave 4 out of 5 stars instead of 5 out of 5 stars only because of the stain used on the custom floor in my kitchen. It was my design and I asked the installer if he could match the wood stain 2 the laminate thru the rest of my house. He said it couldn't be done as one was wood and one was laminate and encouraged me to just choose a color I liked. All the while during our conversation, he kept looking back and forth on his cell phone. I mentioned to Sammy and felt he sort of brushed it off... even when the baseboard fellow called 2 tell him it wasn't to my full liking. I had already paid the full service amount and since the whole house remodel took so long, I let it go and refinished the wood in my kitchen myself. I would recommend this company for ur flooring, baseboard or tiling needs.

I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

I cannot say enough good things about Robinsons Floors. I had 5 rooms where I wanted to replace 18…read moreyear old builder carpet with LVP. I did my research, visited flooring companies and even got a quote from one, however I was very uncomfortable with the lack of customer service so decided to keep looking. I'm so glad I listened to my inner voice! My initial call went to voicemail and I was pleasantly surprised when William called me back a short time later. We talked about what I was looking for and he took the time to ask questions, answer questions - I never felt rushed. I decided to visit the store the following Saturday. Another surprise - at the other stores, the salesperson didn't really explain the flooring - just told me to pick out what I wanted. William took the time (even though I thought I knew what I wanted) to review the different types of flooring and pros/cons of each. Again, I never felt rushed. I was there at least an hour and was NEVER pressured to 'select one and let's get the measure scheduled'. I told him I was looking around and he was fine with that - reach out if I had any questions. I am one of those 'multiple visit, hard time making up my mind' clients but he was fine with that. I eventually selected the same flooring as with the first store and scheduled the measure. Since I had vacillated between 3 different colors, he brought all of them to the measure so I could look at them in my house against my furniture. I made a final selection and the next day, had the quote. Wow. $2000 less than the other store, which had seriously over measured some rooms! I paid the deposit and scheduled the work. The workers arrived on Monday at 9:30, introduced themselves and went over the rooms and process with me. I work from home so, while busy, I'm still able to keep tabs on what is going on. I had carpet installed 3 times over the past year and the difference between those contractors and rhem was like night and day. They were communicative, professional and displayed a true caring of the work they did. I felt like they took as much care as they would have if doing it in their own house. They moved my furniture - even heavy pieces, hung plastic sheets to reduce the amount of dust and cleaned up every day before they left. They made sure everything was right before moving on 'to the next step'. I always knew what they were doing and what was coming next. I had calls scheduled and they worked their tasks around them to reduce the background noise. They finished on Thursday afternoon and even vacuumed the stairs and upstairs open area just to catch any dust that may have settled there. I knew they would clean the areas they worked in but they went the extra mile. The next day, William came by to do a walkthrough with me, making sure I was fully satisfied. About two weeks later he called just to check in, be sure everything was still good. I LOVE LOVE LOVE my new floors. I had saved a long time for them (yes, they offer financing but I wanted to pay cash) and when you save 10k and then use it for something, you really want that something to be perfect. Especially when it's something you see every day. Working with Robinsons Floors was, well, we'd have to come up with a whole new word to describe how great an experience it was. No sales pressure, happy to inform, great product, workers who clearly take pride in their work - what more can we ask?? I will be having additional LVP installed and would not call anybody else. I can HIGHLY recommend them to my best and closest friends. They wouldn't be disappointed.

From the initial consult they were great with my questions, response time, and scheduling. I…read moreinitially wanted to install hardwood in my kitchen and dining area when they came out to quote the job they were honest with me on matching my existing flooring. I ended up hiring them to sand and stain the rest of my home. This is a family run business and they take pride in their work. Vu and his uncle completed my job and were great. The price was definitely worth their craftsmanship. I will refer them to all family and friends.

Repaired the hardwood floor in a small bedroom. There were some gauges and nicks. They lowered the…read moreprice when realizing that the gauge wasn't too deep, which was awesome. They sanded and refinished the floor and now it looks beautiful. They are very trustworthy and responsive. I left a key for them to let themselves in and lock up one day when I wasn't available to be there, that's how comfortable I felt having them in the house! Would highly recommend.

Simply the best flooring company in North Texas. This is our second job we have used Style Floors…read morefor. In a time when service in any industry can be sketchy at best, Style Floors stand apart. Estimating and scheduling was smooth and fair. They worked around our schedule, that can be somewhat difficult, but not for them. Each scheduled day they committed to was was handled efficiently. They arrived when they said they would, and completed the work when they said they would. This project included hardwood installation, hardwood refurbising and carpeting. All aspects were handled professionally and on time. We could not be happier with the results. We highly recommend Style Floors for any flooring project you might be considering.

This was a great experience. We needed carpet for two bedrooms downstairs. Popped into this store,…read moreinstead of the nearby Home Depot, because honestly, I wanted to know why this store has been able to stay in business so long even though it's so close to a big box store. We were greeted by Steve, explained what we were looking for and we went home with some carpet samples. Nice & easy! No deposit needed by the way, like at other stores. My husband and I decided on the carpet. We called Steve & he came to our home to take measurements...and about two weeks later our carpet was installed. I am incredibly happy with the thorough, professional and excellent job done by the two carpet installers. they took very good care of the few pieces of furniture that I needed their help moving. They worked straight through, no breaks and finished in about 4-5 hours. They cleaned up, they vacuumed the area and made sure I looked at their work it before they left. The price we paid was very reasonable. It included taking the old carpet with them as well. Every person that I've encountered at the store is very kind, polite and professional. My only critique is I called the store on a Sunday to find out if our carpet had arrived, for installation on Wednesday. The person I spoke to said they would call me back on Monday to confirm. I did not get a call back. So I called on Tuesday to confirm that the carpet would be coming on Wednesday. The reason I wanted to confirm is it's a lot of prep work moving clothes out of closets, furniture and all of our stuff out of the way. And if for some reason the carpet was delayed that would help me with planning. Other than that, it was a great experience and I will definitely go back to this store for future needs. They do showers, hardwood, window coverings, too!

Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!

Terrible workmanship! They severely damaged my kitchen walls & custom cabinets, then said it was…read moretoo expensive to have protected with backer board, and they could not pay for damages because they could "barely afford gas money". Poor job installation wood floors. Left gaps & seems visible. Run from these clowns!!!!

is this place even open anymore. Once the business sold May 2023 all of the installers left due to…read morelack of work and new ownership. On top of that no one is ever in the store.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.