Simply the best flooring company in North Texas. This is our second job we have used Style Floors…read morefor. In a time when service in any industry can be sketchy at best, Style Floors stand apart. Estimating and scheduling was smooth and fair. They worked around our schedule, that can be somewhat difficult, but not for them. Each scheduled day they committed to was was handled efficiently. They arrived when they said they would, and completed the work when they said they would. This project included hardwood installation, hardwood refurbising and carpeting. All aspects were handled professionally and on time. We could not be happier with the results. We highly recommend Style Floors for any flooring project you might be considering.

This was a great experience. We needed carpet for two bedrooms downstairs. Popped into this store,…read moreinstead of the nearby Home Depot, because honestly, I wanted to know why this store has been able to stay in business so long even though it's so close to a big box store. We were greeted by Steve, explained what we were looking for and we went home with some carpet samples. Nice & easy! No deposit needed by the way, like at other stores. My husband and I decided on the carpet. We called Steve & he came to our home to take measurements...and about two weeks later our carpet was installed. I am incredibly happy with the thorough, professional and excellent job done by the two carpet installers. they took very good care of the few pieces of furniture that I needed their help moving. They worked straight through, no breaks and finished in about 4-5 hours. They cleaned up, they vacuumed the area and made sure I looked at their work it before they left. The price we paid was very reasonable. It included taking the old carpet with them as well. Every person that I've encountered at the store is very kind, polite and professional. My only critique is I called the store on a Sunday to find out if our carpet had arrived, for installation on Wednesday. The person I spoke to said they would call me back on Monday to confirm. I did not get a call back. So I called on Tuesday to confirm that the carpet would be coming on Wednesday. The reason I wanted to confirm is it's a lot of prep work moving clothes out of closets, furniture and all of our stuff out of the way. And if for some reason the carpet was delayed that would help me with planning. Other than that, it was a great experience and I will definitely go back to this store for future needs. They do showers, hardwood, window coverings, too!

Thank you Mike from Floor &Wall Design. Mike has done a lot of work for me. He is the only…read morecontractor I know that has an actual store location. He lets you bring home samples ( which is very helpful).Also he is frequently on the job site with his workers. "A"plus rating from me..base boards are on the way.

Walked into store and got price on wood flooring product. I then had the older couple running the…read morestore come out to verify measurements and to quote for install. That's when the price of the wood flooring started going up in price. I questioned the older man about the price, because the price quoted in the store was much lower than the invoice price he sent me. He then sent me another invoice with a lower price, but still not the price provided in the store, even when taxes are figured into the amount. Overall, I think they try to sell you based on where you live and if they think you can afford more, then they will stick it to you. They bid one room sized 14x17 for engineered wood for cost of wood and installation of over 4 grand, compared to two others that bid both around 2,200 and 2,400 in costs to install and materials. I would highly suggest you comparison shop when dealing with this business. From the old man, I heard you did not take into consideration sales tax and I also heard - prices are going up, especially shipping. I suggest you do the leg work and get several bids and just not do business with this group. Save yourself the time and money both.......

I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

I cannot say enough good things about Robinsons Floors. I had 5 rooms where I wanted to replace 18…read moreyear old builder carpet with LVP. I did my research, visited flooring companies and even got a quote from one, however I was very uncomfortable with the lack of customer service so decided to keep looking. I'm so glad I listened to my inner voice! My initial call went to voicemail and I was pleasantly surprised when William called me back a short time later. We talked about what I was looking for and he took the time to ask questions, answer questions - I never felt rushed. I decided to visit the store the following Saturday. Another surprise - at the other stores, the salesperson didn't really explain the flooring - just told me to pick out what I wanted. William took the time (even though I thought I knew what I wanted) to review the different types of flooring and pros/cons of each. Again, I never felt rushed. I was there at least an hour and was NEVER pressured to 'select one and let's get the measure scheduled'. I told him I was looking around and he was fine with that - reach out if I had any questions. I am one of those 'multiple visit, hard time making up my mind' clients but he was fine with that. I eventually selected the same flooring as with the first store and scheduled the measure. Since I had vacillated between 3 different colors, he brought all of them to the measure so I could look at them in my house against my furniture. I made a final selection and the next day, had the quote. Wow. $2000 less than the other store, which had seriously over measured some rooms! I paid the deposit and scheduled the work. The workers arrived on Monday at 9:30, introduced themselves and went over the rooms and process with me. I work from home so, while busy, I'm still able to keep tabs on what is going on. I had carpet installed 3 times over the past year and the difference between those contractors and rhem was like night and day. They were communicative, professional and displayed a true caring of the work they did. I felt like they took as much care as they would have if doing it in their own house. They moved my furniture - even heavy pieces, hung plastic sheets to reduce the amount of dust and cleaned up every day before they left. They made sure everything was right before moving on 'to the next step'. I always knew what they were doing and what was coming next. I had calls scheduled and they worked their tasks around them to reduce the background noise. They finished on Thursday afternoon and even vacuumed the stairs and upstairs open area just to catch any dust that may have settled there. I knew they would clean the areas they worked in but they went the extra mile. The next day, William came by to do a walkthrough with me, making sure I was fully satisfied. About two weeks later he called just to check in, be sure everything was still good. I LOVE LOVE LOVE my new floors. I had saved a long time for them (yes, they offer financing but I wanted to pay cash) and when you save 10k and then use it for something, you really want that something to be perfect. Especially when it's something you see every day. Working with Robinsons Floors was, well, we'd have to come up with a whole new word to describe how great an experience it was. No sales pressure, happy to inform, great product, workers who clearly take pride in their work - what more can we ask?? I will be having additional LVP installed and would not call anybody else. I can HIGHLY recommend them to my best and closest friends. They wouldn't be disappointed.

Shortly after our carpet was installed bunching occurred from not being properly stretched. Seams…read morewere also noticeable immediately and the padding doesn't go all the way to the wall or doorways. To date, problems continue despite the company returning twice to address the areas. The owner stated we might have "faulty carpet" which sometimes happens. I contacted the company again to see what they can do since the issues are continuing and received no response. The carpet looks as bad as the 10 year old carpet that was replaced.

I recently had almost all of the flooring in my home replaced. The install was average at best…read more Melissa was awesome. I paid for dustless tile removal which those guys did a great job. I did not however appreciate one of the company men coming by several day later and snooping around my home without announcing himself. He was looking for a lost vacuum. I told him he was welcome to look, which he did, but I didn't have his vacuum. Then for the install crew. Ugh. Keep in mind this all happened between just two guys. To word this as nicely as possible, there is no boundary recognition. At all! It started when I offered them water. They didn't like water. I offered them Gatorade which the first day, they drank 3 to 4 bottles each. They then proceeded to ask me for Gatorade every day after and going so far as to say they "needed it". (I had the distinct feeling they wanted a different type of Gatorade because they asked me numerous times if I liked Gatorade Zero which is what I had.) Not once did I see them bring their own drinks except when they got fast food for lunch. Another day, I saw the one guy was here so I unlocked the door. I hadn't gone 3 feet before I heard the lock click into place. My door has a keypad. The installer had pushed the lock button. It is no where near the handle! They moved my camera modem which I still can't figure out why. It's hidden. They went into my bathroom cabinets (all of them from what I can tell - I know this because the installer told me I could throw away something in one cabinet and an item was used up (then the empty container placed back) in the other.) One asked me what I paid for my new shower. They washed their dirty, caulked hands in my kitchen sink (repeatedly). One asked me if he could buy my grill. Another offered to help me move my bed at any point in the future. And lastly, they sent me for felt pads three different times when, come to find out, they have permission to buy them on the company card! There was one area that was not done well and I asked them to fix it which they did. Every day after, they told me how unlevel my floor was. Well, I didn't build my house so thanks? (I have since found a second area done poorly that I cannot live with...there are a few other areas I'm just gonna deal with.) The most disturbing of all was finding my side garage door unlocked after everything was done. I don't know who unlocked it. But it was unlocked and I never use that door nor should anyone who was here because they wouldn't need to! Basically, I wanted the installers out of my house! The one made me extremely uncomfortable. I did NOT appreciate them snooping in my home/using my things or treating me like their concierge. I have never had an experience like this in my life.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

Terrible workmanship! They severely damaged my kitchen walls & custom cabinets, then said it was…read moretoo expensive to have protected with backer board, and they could not pay for damages because they could "barely afford gas money". Poor job installation wood floors. Left gaps & seems visible. Run from these clowns!!!!

is this place even open anymore. Once the business sold May 2023 all of the installers left due to…read morelack of work and new ownership. On top of that no one is ever in the store.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!