1. GC Flooring Pros

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Frisco, TX

GC Flooring Pros

5.0 (17 reviews)
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Services - GC Flooring Pros

Carpet installation

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a living room and dining room
Bryan P.

Just wanted to post a recommendation we can make to those considering new flooring. We replaced our carpet and ceramic tile in our living room, kitchen, dining room and entryway with porcelain tile and we are quite pleased. We looked at four different recommended flooring companies (including Nebraska Furniture Mart) and ended up going with GC Flooring Pros based on a few people who used them in the neighborhood and the fact that Nebraska insisted on using quarter round. Their rep said they could do it, but it would be more difficult and more costly. Jeff is the owner of GC Flooring Pros (214-551-9503) and lives in Little Elm. He did a thorough inspection and gave recommendations when asked. He's very responsive and worked with me throughout the process. He also managed to work us in before the holiday at my request. We ended up going with porcelain tile that we found at Nebraska, where Jeff was able to buy directly from the manufacturer for a better rate. I recommend GC Flooring Pros because of Jeff's responsiveness and willingness to work with us. Just know that flooring isn't a seamless process. We recommend that you watch as the team works. We had to flag several spots where they missed some grout and even replaced a few tiles (one had a chip in it) at our request during the process. Don't necessarily expect them, or many other installers to do this unless you instruct them to do so. Jeff says it's not uncommon to have to replace some tiles during installation so if you do go with them, don't be shy. He was very cool about our hands on approach, though he says that they typically go over the job at the end and assess any issues that might arise. We were at home throughout the entire five-day process and monitored things closely. Just a heads up. You don't want to be around when they are doing demo to the previous ceramic tile if you can help it. It also creates a LOT of dust, so learn from us and prepare accordingly. And keep in mind It isn't a quick process. It took five days for the floor installation. We had another guy come for caulking a few days after. Also note that caulking/paint on the baseboards doesn't always come with floor installation unless you come to an agreement like we did. All in all, we are very pleased with the results and Jeff's willingness to accommodate our very hands-on approach.

Whitney C.

We just used GC flooring pros for new carpet and they did an amazing job. They were great to work with, got the job done in 1 day and beat all other quotes by 2-3k. Call Jeff Cappon 214-551-9503

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2 years ago

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Jeff C.

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11 months ago

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Jeff C.

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2 years ago

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6 years ago

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3 years ago

I can't give a high enough recommendation! Very helpful and professional. great selection of flooring. Installers did a great job!

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2 years ago

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6 years ago

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9 years ago

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10 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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8 years ago

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7 years ago

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9 years ago

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9 years ago

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Review Highlights - GC Flooring Pros

“Our next project is to get our upstairs bathroom redone and are excited to see that Jeff now does bathrooms!”

Mentioned in 11 reviews

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The Flooring Market - "QUALITY in EVERY STEP"

The Flooring Market

(87 reviews)

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

Carpet Outlets of Texas - Different carpet

Carpet Outlets of Texas

(19 reviews)

To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.

GC Flooring Pros - flooring - Updated October 2026

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