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    The Design House

    3.9 (16 reviews)
    Closed 8:00 am - 5:30 pm

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    Do NOT use this company. We packed up our house and completely moved out for three weeks. Only to move back in and realize EVERYTHING was done wrong. Wrong carpet installed. Wrong grout used. Sloppy caulking. Our freshly painted cabinets to be scratched and scraped and tile mud slapped all over it. The company first tried blaming us for the carpet saying we signed a contract for the carpet but when you were promised a price match for carpet and a picture sent to them showing what carpet you want. The company couldn't back out of that corner they put themselves in. They "kindly" offered to fix the carpet, grout and caulking. Told us the carpet guys would be aware they had furniture to move, they were not! So my husband and I moved most of it. They had someone come out and stain the grout. Showed up the day before Thanksgiving as we were trying to pack and leave for the holiday to work when he said he wouldn't be back until Saturday. Super nice guy but some spots got missed so even he had to come back out. Our brand new fridge got dented when he moved it out to stain the grout under there. Caulking guy came out and completed the dining room only. Needless to say... when you move out of your house to give a crew an empty house to work there is NO EXCUSE for them to not take full advantage and complete a job correctly so the home owners aren't inconvenienced for over three months of workers being in and out of their house. We had a locked key on our door for three months so I couldn't even shower when my husband was home because I never knew when workers would just show up will my kids are running around the house. This job should have been a zero profit job with all the mess ups and inconveniences. Did they discount some things yes, but there should have been more done and I'm honestly disgusted that this was the company we chose.

    The team at the Design house did an awesome job of fixing our countertops! Another firm had installed them 10 years ago without using proper support techniques. They crashed down in the middle of the night and the Design House rushed in to save the day! They were super responsive, professional, courteous, and cleaned up our mess! I would highly recommend!

    Vinyl plank flooring

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    4 months ago

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    Jennifer H.

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    1 month ago

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    8 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    Great to work with, very responsive and worked with me to get our countertops and backsplash done quick. Very happy with our choice!

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    Jennifer H.

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    4 years ago

    We had a set appointment with a designer that we marked time off our work calendars. Disappointed no show, no call.

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    6 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    Review Highlights - The Design House

    Office staff called to confirm appointment and that the installer was in route and followed up after install.

    Mentioned in 2 reviews

    Read more highlights

    GC Flooring Pros

    GC Flooring Pros

    5.0
    (17 reviews)

    Had new hardwood flooring, countertops, painting, and lighting installed. From the beginning…read moreworking with Jeff was professional and detailed in reference to my concerns. He was very responsive and quick to address a few questions I had . Their painters, electricians, countertop, and flooring contractors did a great job and all were very professional. Caleb, the project manager did a great job on this project, he made sure all work was done properly and in a timely manner. He kept me up to date on the status of the project. The new flooring looks great. Thanks to Caleb for accomplishing everything in a timely manner.

    GC Flooring Pros is a fantastic company!! Our house recently had water damage due to a leaking…read moredishwasher. Jeff Cappon came to our home to assess the damage and provide us with an initial estimate. After we accepted him as our contractor, he worked directly with the insurance adjuster and answered all questions and concerns the adjuster had. He consistently kept us in the loop when communicating to our insurance company. The letters GC in the name should stand for Great Company, Great Contractor, or Great Communicators, because Jeff and his staff kept us informed every step of the way. They communicated what to expect, timelines, and any unexpected issues needing to be mitigated. They were quick to respond to any questions we had regarding the project. They accommodated changes we wanted for our kitchen vent hood and were really helpful and patient with assisting us with flooring options. Renovating our home after water damage was very stressful and inconvenient. GC Flooring Pros made that transition much easier and less stressful because of their great communication, and the quality of their work. Jeff's team did a phenomenal job, and to be clear, we are 100% satisfied with the work they did for us. GC Flooring Pros is a wonderful company with a salt of the earth staff, and we would definitely recommend this company for all of your flooring and restoration needs. Germaine & Tiffany G.

    Simmons Floor Covering

    Simmons Floor Covering

    3.9
    (34 reviews)

    Amazing job!! The company in Southlake that originally did our floors kept dropping the ball so we…read morecalled Simmons and spoke to Brian Johnson. He came out same day to measure and job was completed within 10 days. I highly recommend him and his crew. They were very professional, clean and respectful. I will use them on all future jobs.

    I cannot speak to reviews from many years ago, but my salesperson, Jose and the Simmons team were…read moreGREAT. Jose was communicative and responsive every step of the way. We did a major whole-house renovation with Simmons (over the Christmas holiday and while we were living in the house), tearing down/adding walls, changing the trim, ripping out old dark tile and brown shag carpet and replacing with beautiful white oak hardwoods and lovely light carpet. The flooring installation was impeccable. We also had the interior of our home painted from floor to ceiling, added a secret bookcase door, and the Simmons team renovated a useless sunken second family room into a private suite complete with a kitchen. I cannot say enough about how thankful I am that I found Simmons, and working with Jose was an absolute pleasure. Our house went from VERY dark and terribly dreary to light, bright, and beautiful! I would absolutely recommend Simmons to anyone who is looking for quality flooring and installation at a fair price, (believe me, I shopped around) or even a whole-house renovation like we did. Jose will take care of you!

    The Design House - flooring - Updated August 2026

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