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    The Design House

    3.9 (16 reviews)
    Closed 9:00 am - 4:00 pm

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    Do NOT use this company. We packed up our house and completely moved out for three weeks. Only to move back in and realize EVERYTHING was done wrong. Wrong carpet installed. Wrong grout used. Sloppy caulking. Our freshly painted cabinets to be scratched and scraped and tile mud slapped all over it. The company first tried blaming us for the carpet saying we signed a contract for the carpet but when you were promised a price match for carpet and a picture sent to them showing what carpet you want. The company couldn't back out of that corner they put themselves in. They "kindly" offered to fix the carpet, grout and caulking. Told us the carpet guys would be aware they had furniture to move, they were not! So my husband and I moved most of it. They had someone come out and stain the grout. Showed up the day before Thanksgiving as we were trying to pack and leave for the holiday to work when he said he wouldn't be back until Saturday. Super nice guy but some spots got missed so even he had to come back out. Our brand new fridge got dented when he moved it out to stain the grout under there. Caulking guy came out and completed the dining room only. Needless to say... when you move out of your house to give a crew an empty house to work there is NO EXCUSE for them to not take full advantage and complete a job correctly so the home owners aren't inconvenienced for over three months of workers being in and out of their house. We had a locked key on our door for three months so I couldn't even shower when my husband was home because I never knew when workers would just show up will my kids are running around the house. This job should have been a zero profit job with all the mess ups and inconveniences. Did they discount some things yes, but there should have been more done and I'm honestly disgusted that this was the company we chose.

    The team at the Design house did an awesome job of fixing our countertops! Another firm had installed them 10 years ago without using proper support techniques. They crashed down in the middle of the night and the Design House rushed in to save the day! They were super responsive, professional, courteous, and cleaned up our mess! I would highly recommend!

    Vinyl plank flooring

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    4 months ago

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    Jennifer H.

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    1 month ago

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    8 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    Great to work with, very responsive and worked with me to get our countertops and backsplash done quick. Very happy with our choice!

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    4 years ago

    We had a set appointment with a designer that we marked time off our work calendars. Disappointed no show, no call.

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    6 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    Review Highlights - The Design House

    Office staff called to confirm appointment and that the installer was in route and followed up after install.

    Mentioned in 2 reviews

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    Blue Sky Countertops

    Blue Sky Countertops

    2.8
    (9 reviews)

    We purchased quartz countertops through Nebraska who hired Blue Sky to install 7/6/26. We could not…read morebe happier with their service and quality work. The communication before, during, and after the install was excellent. The called 30 minutes before arrival and showed up when scheduled. The installers were courteous and did quality work. Based on our experience we highly recommend.

    This company was contracted through Lowes. Due to mistakes on their part, the job was delayed…read moremonths. It took 5 months to have my house built but 6 months to get a kitchen refresh and not one wall was taken down. Absolutely ridiculous! To go into full details of all that happened, would take too long. Here is a summary: They kept contacting my husband after being told MULTIPLE times that I was the POC for the project due to him being out of state. They cancelled the job, insisting I had canceled it and received a refund. No one bothered to look at dates. A rep from customer solutions finally did and realized it was another job that had been canceled and refunded. They chipped a piece of the stone during install and did not say a word. The installer only mentioned he knew it once the second installer came out to look at it. They did not caulk it after installation, one piece of the backsplash stuck out beyond the countertop and they used two colors for caulking. One side of my kitchen has white caulk and the other side has clear. They did not properly caulk/seal the seam on the countertop so the new guy that came out did it. It doesn't look good because they (original team) used white instead of clear and didn't smooth it out so it looks a little crumbly. The plumber and electrician were appalled by the workmanship, as was my neighbor. I had to have Blue Sky come back to redo one side of the kitchen. It still has two different colors of caulk and the piece behind the fridge is not cut right either. I would NOT recommend this company. $12,000 down the drain!!! Lowes gave me a partial refund on THEIR cabinet install due to all the delays and poor workmanship because Blue Sky refused to accept any responsibility. Nor did they offer any compensation. Instead, I was told "No project is perfect."

    TriStar Repair & Construction

    TriStar Repair & Construction

    4.2
    (5 reviews)

    We used TriStar for a complete master bath renovation and they did a wonderful job! All of the…read morecontractors were top notch and all of them took great care of my home throughout the process. Casey and Mickey were excellent project managers throughout! We felt that the price of the project was very reasonable and turns out, it definitely was. The quality of their work was really great! Casey was easy to communicate with and keep us in the loop through the entire process. I would say it was a good experience and we would use them again. Great Job!

    I contracted with Tri Star to repair some major issues on two exterior walls. Both have continued…read moreto leak, and Tri Star told me it was a roofing issue. I contracted with a roofer, and when they came to do the work, it turns out the walls were not completed properly: there is no plywood nor wall wrap in the leaking areas (which is itemized on my contract with Tri Star). I contacted Tri Star to come and redo the work, even sent pictures of the problem areas, and called to make sure they received the photos. That was on March 12, and I have not heard back. Additionally, they took almost four times as long as estimated to do the work. And even then, the work was not completed as contracted, and I have now paid Tri Star more than $10000, and my walls still leak, and the work I have paid them to do is being damaged because the work was not done correctly. There are other construction companies in Denton: find one of them.

    The Design House - flooring - Updated August 2026

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