Having built 10 homes over the course of my life, I have seen it all in this industry--the good,…read morethe bad, and the mediocre. Because of that experience, I know exactly what excellence looks like, and Babs Golden at The Design House is the gold standard. Babs is a world-class designer who brings a rare combination of vision, decisiveness, and technical skill to the table. She doesn't just suggest ideas; she provides deep insight into why they work, ensuring the final result is both beautiful and functional. What really sets Babs apart is her "make it happen" attitude. She stayed involved in my project from start to finish, maintaining professional, crystal-clear communication the entire time. She also understands the importance of teamwork; her ability to collaborate with high-level partners like Stonemeyer Fabrication made the entire process seamless and stress-free. If you are looking for someone who is professional, decisive, and exceptionally talented, look no further. Babs is a Rockstar. Save yourself the headache of trial and error and go straight to the best in Denton.

The store features a remarkable layout that is inviting and easy to navigate. It offers an…read moreimpressive variety of home décor and design options for bathrooms, kitchens, living rooms, and bedrooms, providing customers with plenty of inspiration for both new homes and renovation projects. One area with room for improvement is the selection of custom design options. While the store does offer some customization, expanding its luxury and fully customized design services would better serve customers looking for more personalized, high-end home upgrades. The sales associates were adequately knowledgeable about many of the products. However, there were opportunities to provide more in-depth information about certain core products and services that are especially relevant to homeowners in this area. Customer follow-up could also be strengthened. I had to request a business card so I could ask additional questions and obtain a quote. A more proactive approach--such as offering a business card and inviting customers to reach out with future questions or project needs--would help build stronger relationships and create a better overall customer experience. Small touches like these can make a meaningful difference in earning long-term customer loyalty.

Stone Cutters installed granite in our kitchen and a few years ago they installed granite in our…read moreoutdoor kitchen. Robert's team was great to work with and the installation is great. We're going to have him install granite countertops in our bathrooms soon. Once you find a company that delivers quality work at a fair price you stay with them.

We are actually very happy with the countertop we had installed and love the look of it…read more Unfortunately the back of the sink and the right side is not closing as tight as you would expect it to do. No additional repairs have resolved our problem and we are dealing with a leak.

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

DeLiz the manager was very helpful and knowledgeable about carpet and tiles. Her repair crew did a…read morefantastic job repairing my tile. They also laid my new carpet and it looks great. The guys cleaned up after themselves. I nothing but great things to say about Cox's fine floors in Wylie.

What a great job installing my new hardwood floors..... over 3,000 sq.ft. on the main level in 5…read moredays. The process was super smooth starting with Mike on the project review & quoting. They worked on my timeline of the major remodel and when their time came up from action the installation team was right on time. Asked the perfect questions and even offered advise on what looks best in regards to flooring directions to showcase the home. These guys cleared up every day, neatly staging the wood & tools for the next day then vacuumed the installed areas daily to remove dust and wood splinters from the home. Great job guys!

After purchasing our home and seeing the condition of the garage, we knew we needed a professional…read moreepoxy coating to transform the space. After reaching out to multiple companies and receiving several high-priced quotes, we thought we'd have to postpone the project due to our budget. As a last effort, we contacted Colby at Diamond Cut Garage Floors, hoping to finally find the right balance of quality, warranty, and affordability. From the moment we met Colby, we knew he was different from the rest. He was professional, incredibly knowledgeable about his product and craft, and being a Veteran, he immediately earned our respect and trust. His quote completely outshined every other estimate we received, and choosing him was an easy decision. His crew arrived on time, worked efficiently, and demonstrated impressive attention to detail, completing the job in a single afternoon. We couldn't be happier with the craftsmanship and final result. The pictures truly speak for themselves. Highly recommended, excellent work, unbeatable pricing, and outstanding professionalism from start to finish.

This company worked with me to resurface my garage floor before I moved in. My trust was not…read moremisplaced as they did a great job. I've had normal epoxy floors before, but this improved product is very impressive and well worth the investment.

We bought a home this year that needed a floor makeover. We called Ace Flooring Co and spoke with…read moreGabriel. He kindly came out to look at the property and to give us a quote as well as discuss our options of Harwood and Vinyl. We decided to go with Hardwood and OMG his work is amazing!!! Once the floor was put in he stained a small part of the wood so I could decide on a color since colors can look different depending on the wood type, with me being an indecisive person this helped me so much make a decision. I highly recommend them, their work ethic is stellar, turn around time wonderful, and communication is great( they kept us in the loop and informed though each step of the way) and offers great pricing!!!!

Robert is a true professional. He quoted a fair price, showed up when he said he would, always went…read morethe extra mile and completed the work very well and on time. Highly recommend! He helped with demolition, tile, baseboards, and shower restoration services. And I know he can do much more!

Robert and his crew are great! Cristo is awesome and performs really quality work…read more They helped me redo my entire bathroom on a new purchase (renovation). Took care of everything from floor to ceiling. Great prices too.

We hired V&M Flooring to install porcelain floors in our home. The project began on October 13th…read moreand was completed on October 17th. Within the first week, we noticed that one piece of tile by the stairs had been cut noticeably short. We immediately contacted the company and spoke with Victor. He stated that he would "try to get out to us to fix it," but mentioned he was shorthanded because a couple of his employees had quit. He also suggested that he could fill the area with grout, which we did not agree to. It is clear that the tile was cut too short, and grout would not be a proper or professional repair. Since that initial conversation, Victor has not reached back out to us. We are now in November, and there has still been no follow-up, no phone call, and no attempt to schedule the repair. He has already been paid in full. We reached out again by email, and once again received no response. This company has proven to be unreliable. My paid receipt clearly shows a two-year warranty. Additionally, when Victor completed the job on October 17th, he stated that if any issues came up, we should contact him and he would return to make any necessary repairs. That was untrue. He has not honored his word or complied with the terms of the agreement we entered into. I am not pleased with the service I received, and I would not recommend V&M Flooring to anyone for any type of work.

They replaced the tile in my bathtub area. It came out so great that I hired them again to tile the…read morebathroom floor too! Nice team to work with. They were patient and answered all of my questions too.