We upgraded the carpets in our bedrooms and were very pleased at every stage of the process with…read moreBuilders Carpet! - Their showroom is enormous and the salesperson went to great lengths to figure out what we wanted and what kind of feel/texture we would like, all within varying price ranges and eventually helped us narrow it down based on our specific budget requests. - The installation went flawlessly and quick! The carpet we ordered was available within a week. We did not have any furniture in the house at the time but they did offer to move it for a reasonable fee if we did. They even had enough carpet to do a couple of hall closets as a bonus! - We felt the prices they were offering were very good and gave us the feeling of a good value, especially considering the service we received. No buyer's remorse here, especially once the product was installed and we see and feel how good it is every day! Our new carpets not only look great but also have that lush feel you just love with your bare feet. Whenever we have friends over, they always compliment us and we're sure to mention Builders Carpet!

Marcie did an amazing job helping us select a quality floor that not only worked for our budget but…read morewas exactly what we were looking for! She genuinely cared if we were happy and was very patient with us through the process while being readily available at the same time. I highly recommend this company and even more so, I recommend working with Marcie!

I don't normally write reviews online but I felt like I must write this review because of the…read moreexceptional and outstanding services from Robinson Floors. I wrote the same review on Google and I felt like I need to spread the words to more people. My wife and I were looking to replace our house's first floor and the stairs with hardwood. We looked at several different places before decided to go with Andy at Robinson Floors. We went to the store because there were a lot of good reviews online. Andy was very friendly and knowledgeable. His dog Rooney was very adorable. Andy explained everything to us step by step. I did some research about hardwood floor before going to the stores. However, Andy's knowledge blew me out of the water. I learned so much more about hardwood floor just by talking to him. Andy told us that he wanted to educate us about the hardwood floors, even if we decided to go somewhere else. He doesn't want us to be scammed by other places or the so called "Independent Contractors". At that point, I knew that Andy was the right man for the job. The price is reasonable. You'll get what you paid for. I have friends that went to other cheaper places but the results were disappointed. Andy showed us everything from the beginning to the end. He also showed us a lot of different options including solid wood, engineer wood and tiles look like wood. He educated us about the pros and cons of each option. He never pitched a sale or pressured us into buying anything. He was straightforward with us. The project was right on time from the start to finish. The crew that worked on our house was Hector, Jose, Edwin and some other guys that I can't remember. The crew performed an outstanding job. They did their best to keep my house clean during the installation. I had the white oak, 5 inches plank, number 1 selected hardwood on our floors. We went with the natural stains color. The finished looks amazing. Both my wife and I were very happy with the work of Andy and his crew. Andy was also very responsive to feedback. He would send the crew back to fix anything that I you didn't like. Andy did a very good job at the stairs. My stairs look gorgeous now. Hopefully he will take a picture of my stairs and post on his website for example. Overall, I am very happy with the service. I would highly recommend Robinson Floors to anyone who is looking for wood floor. We will definitely come back to Andy to have him install the hardwood floor on our second floor. Don't go anywhere else. This is the place. You will not be disappointed. I am glad that I chose Robinson Floors.

I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

Amazing job!! The company in Southlake that originally did our floors kept dropping the ball so we…read morecalled Simmons and spoke to Brian Johnson. He came out same day to measure and job was completed within 10 days. I highly recommend him and his crew. They were very professional, clean and respectful. I will use them on all future jobs.

I cannot speak to reviews from many years ago, but my salesperson, Jose and the Simmons team were…read moreGREAT. Jose was communicative and responsive every step of the way. We did a major whole-house renovation with Simmons (over the Christmas holiday and while we were living in the house), tearing down/adding walls, changing the trim, ripping out old dark tile and brown shag carpet and replacing with beautiful white oak hardwoods and lovely light carpet. The flooring installation was impeccable. We also had the interior of our home painted from floor to ceiling, added a secret bookcase door, and the Simmons team renovated a useless sunken second family room into a private suite complete with a kitchen. I cannot say enough about how thankful I am that I found Simmons, and working with Jose was an absolute pleasure. Our house went from VERY dark and terribly dreary to light, bright, and beautiful! I would absolutely recommend Simmons to anyone who is looking for quality flooring and installation at a fair price, (believe me, I shopped around) or even a whole-house renovation like we did. Jose will take care of you!

Terrible workmanship! They severely damaged my kitchen walls & custom cabinets, then said it was…read moretoo expensive to have protected with backer board, and they could not pay for damages because they could "barely afford gas money". Poor job installation wood floors. Left gaps & seems visible. Run from these clowns!!!!

is this place even open anymore. Once the business sold May 2023 all of the installers left due to…read morelack of work and new ownership. On top of that no one is ever in the store.

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!

My go to for all my flooring needs. Widened door in bathroom so had to replace flooring. They…read moreinstalled a heated floor and also new flooring in guest bath. Asked about carpet in living room and they had a remnant that was perfect size and color--such a good price I basically pid just for the install! Lastly, found water damage to wood floor in living room. They replaced the flooring with boards I had and even though more than 15 years old, I can't tell the new from the old. Install is seamless! Don't let anyone else do your floors--they are family owned and treat each customer with respect. They offer a full range to meet any budget and have creative ideas! Thanks Ray and Don! I'm loving my floors!

This is the second time I have use Waggoner Carpets. Both times, Don has assisted and advised me…read morewith my carpeting purchases. He has been here forever and I hope he always is. The company is excellent in everything they do and the quality is second to none. Man, am I lucky!

The reason that I'm taking off two stars is because of the drama, manipulation and accusation of me…read morebeing a liar. I asked a simple question about a dent that I noticed on the front of my refrigerator after they hammered up my old floor tiles. A dent that I, my husband and parents know was not there the night before because we would have noticed it when we were hanging plastic drop cloths on my kitchen cabinets. I feel as though it was very unprofessional that Carl and Amber went directly to Mario after I showed them a picture of a new dent on the front of my refrigerator and they all discussed the situation without my knowledge. Then, Carl and Mario stood their ground together in front of me as the only woman in the room of my own house, accusing me of lying. I only had an innocent question as to if they had a tool that they use that takes out dents. I was thinking about simple ways to fix an inconvenience, but they jumped from A to Z with their reaction. They acted as though I was demanding a new, $5,000 appliance out of them. Carl even stubbornly talked with me and stiffened his body language and demeanor towards me when I first greeted him on the morning of the next day. He got me so upset with his stubbornness and bully-like approach that I started to raise my voice because he refused to listen to my reasoning. The argumentation became so loud that my husband had to cut his business phone call short in the front room of our house to see what was happening. Plus, Mario was even gone for approximately 30 minutes in the late morning on the first day of work (I have Ring camera videos to prove it), leaving his one worker to take care of the kitchen while he was away. The dent incidental could have even taken place during that time?! The contract stated that they would "take every precaution to protect them [furnishings] from damage." Mario and his worker had a cloth tarp draped over the front of the refrigerator, but not the entire front because there was a portion still exposed and not covered for protection. The exposed part is where the dent is located. I found all of this to be immature and unprofessional that two men would side against me in my presence in my own home and treat me like a second class citizen. I even had to stay away from my house for about a third of the time that they were working in my home because of their unwillingness to listen to me. I also was not crazy about the rubber caulking that Mario filled into the open space that they missed with grout along one section of my cabinets by the floor. When I brought it to Mario's attention that the grout was missing, I thought that he understood that I wanted the grout filled into the space like the rest of the baseboards had, not rubber caulking. I love how my floors turned out. They look great. You can tell that it's artisan craftsmanship. But, I have to tell my story on the internet because they all refused to act civil and talk with me sensibly in my home. So, beware that this company may argue with you on incidentals to your personal belongings.

Amber and Carl are delights. I am a repeat customer starting from 2014. I was going through…read morestressful home repairs. They were sympathetic and patient with me and really made the whole process easier.