I wish there was a zero on the ratings. This was done in. Horrible service (took 2 months), sub par quality of work, poor communication. Mistakes in cutting granite due to the inadequate measurements being taken by their guy who "had been doing this for 30 years"...he was also rude. They tore off a door facing to make it fit and that had to be repaired at our expense. Also, I now cannot even open the kitchen windows due to their mess up! Steer clear of these people who Lowe's contracts with to cut and install granite. Shame on Lowe's for employing them! They made me want to never do any sort of home improvements again! Overall, a complete nightmare! read more

I ordered cabinets, countertops, and backsplash through Lowe's, and Blue Sky Countertops was the third party countertop and backsplash installer. First off, the kitchen is very small and should not have taken as long as it did. The second day they arrived, the woman on the team was wearing pajamas. The team destroyed one of the brand new electric outlets using pliers and reinstalled all of them using cabinet screws, instead of the screws that were newly installed. I asked for a manager to come see the electrical damage as well as the fact that a cabinet door could not open due to the backsplash being too high, due to the door being pinched. The manager agreed with everything and told me he could have them come back and remove the piece of backsplash to be recut, but the sheetrock would need to be replaced. I called the cabinet installers to see if they could simply adjust doors. The cabinet installers came back out two weeks later and did adjust the doors, noting "anyone who knows how to install counters should have known they cut this too high." The electrician came back out and repaired the damaged electrical outlets (for a fee). Blue Sky Countertops is not professional, did not do a good job, and did not back up the work they did. I would not ever use this company again. Lowes needs to stop doing business with them! I filed a complaint with Lowes and Blue Sky Countetops claims they did nothing wrong. Waste of my time and money, but if I can keep others from using Blue Sky Countertops, I will. #lowes #blueskycountertops read more

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This is response to them working with Lowes: To begin, I want to clarify that this is our first experience with a kitchen remodel, and, quite frankly, we hope it's the last. If I could rate this experience zero stars, I absolutely would. Where do I even start? Our first mistake was walking into the store. We had been on the hunt for new countertops for quite some time. Initially, I was hesitant to go to a big-box store for countertops, but after a year of searching, we finally found what we liked at Lowes and made the purchase in June. We asked when they would be installed, and the lady told us 7-14 days. Perfect, we thought, as we had family coming over to help with our backsplash during the week of the 4th of July. Well, when did our countertops arrive? At the end of July/ beginning of August. So, installing backsplash was an expense we weren't planning for suddenly fell into our laps. Thanks, Lowes. When I ask for them to compensate me this the response I get, "we'll see if there's anything we can do". I understand that supply issues can occur, but Lowes should have been more diligent in confirming this before giving customers a 7-14 day estimate. Once our countertops were finally installed, we noticed two lines running through the quartz. When we reached out to Lowes, the customer service experience was far from satisfactory. Blue Sky, the contractor responsible for the installation, came to take pictures and submitted a claim. Our countertops were eventually reinstalled at the very end of October. To our dismay, the corners were still in poor condition - a terrible job. They attempted to fix it at our house but eventually had to take the countertop back to the shop to get it done correctly. They returned on November 1st to take the countertops back to the shop for corrections. They redelivered the countertop on November 2nd, but the corners were still off. Kyle, an employee of Blue Sky, defended their work, claiming he had witnessed the machine doing it. However, being present does not guarantee a job done right. Throughout this ordeal, I have tried to remain calm, but it's evident that Blue Sky prioritizes quantity over quality. They should have caught the issues with the lines in the first slab and the shoddy workmanship the second time. Instead, it seems like they are simply hoping the client will accept subpar work. Moreover, after the last installation, the sink isn't even set straight. Plumbers who came to connect everything confirmed this and pointed out the horrendous caulk job, which wasn't even done properly. Blue Sky consistently did an inadequate job throughout this entire process. Now, we have to invest more of our time due to their incompetence and have them, Lowes, and us examine these counters. When the Lowes representative asked about our availability, and we provided it, she responded with an inconsiderate "we'll have to see if that works for everyone else as they are pretty busy." This lack of concern from Lowes is truly frustrating. These are the cliff notes to this fiasco and in conclusion, my advice is to stay far, far away from Blue Sky and Lowes. Should there be any updates I'll update this review. read more

Could not be more disappointed in the countertops or the experience. Scheduled and paid for this service through Nebraska Furniture thinking they'd have reputable contractors. The photos below show the quality of work. They came out and attempted to fix it, but it still looks awful. They shouldn't have taken the job if they didn't have the crew to do it right. read more

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Blue sky countertops was amazing, responsive, and professional. I now have beautiful countertops, thank you so much for the excellent work

AWESOME EXPERIENCE! I was a little hesitant, because the other vendor that Nebraska Furniture Mart uses had horrible reviews (luckily I googled them when they called to request a measure). But after NFM tried to get me to use that other company, I asked if they had any other vendors and they said they could use Sone Edge/Blue Sky Counters out of Denton. Donnie from Stone Edge came out to measure a couple days later. Seemed very knowledgeable and seemed to care about our wants/needs for design, function etc (kitchen countertops, shower seat and vanity top). We got a follow up/quote from NFM (basically acting as a broker on the deal) a few days later. The price was inline with what we wanted and 2 weeks later our counters were ready. The install was fast. EVERYTHING was perfect (no damage to walls, no chips in counters, etc). This was an AMAZING experience. Thank you so much Donnie, Ricardo and everyone else at Stone Edge/Blue Sky. read more

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We added cabinets to our dining room and needed quartz to match the kitchen. When I went to the Silestone website, Blue Sky Countertops was on the list of providers, and I reached out and was contacted right away with the information we needed. Once we had the cabinets installed, we contacted Julie, who was amazing to work with and was patient as she answered all of our questions. The counters were ordered and paid for, and a couple weeks later were ready to schedule. The install took all of about 30 minutes, and the crew arrived 45 min EARLIER than the quoted time. We are thrilled with the finished product, which look like they were installed at the same time as the kitchen! We are property managers, and will definitely think of Blue Sky Countertops for any home that needs a countertop upgrade. Thank you Julie, and the whole team! read more