Stonemeyer provided great customer service throughout the entire project. The installers did an excellent job from measuring to installing. The countertops fit perfectly. Stonemeyer worked with us until the best match was found for the layout. Thanks, Ty, for taking the time to visit and ensure all was done properly. They went above and beyond in customer service. Thanks to the team for working with us. read more

Stonemeyer Granite - Seam and fill match. Finished and polished. - Countertop Installation Near Me - Denton, Texas

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We have used Stonemeyer Granite on 4 separate occasions during various remodel processes in our home. All of the projects were completed with professionalism and competence from showroom to installation completion. They also beat their competition in their pricing, and installation was perfectly timed in coordination with out other contractors. Kudos to them for their all-around performance. On a separate project we used one of their competitors, never again. read more

The employees there are very rude , I have dealt with 2 there . They do not know how to treat their customers . Very disappointed. The product we got was nice but we will never use them again . We were Lied to about when it was coming and just the attitude of the employees is enough to not go back . read more

Honest review of Stonemeyer Granite Edit to address blatant lies in the owners response to this unwelcome but honest review: 1. Owner lies and says they replaced the slab 7 days after they installed and broke our original slab.. Here is the actual timeline: installed slab on July 27 and fought us all the way until August 29th when they finally replaced it (see time stamped pics). The claim that is was just a few days later is honestly comical and I have no idea how they can say that with any integrity. Yet another reason to not do business with this company. 2. They claim no structural integrity caused by the crack yet not willing to guarantee it at all. 3. They switch between referring to me as "Newton" and "Newman". Which is it? Not a good look. Unfortunately, we had a really bad experience with Stonemeyer and I absolutely cannot recommend this company. TL;DR If anything goes wrong, Stonemeyer will do everything they can to deny responsibility if they make a mistake. Also, they are not concerned with your project timeline as their mistakes added several weeks/months to our remodel, leaving us without a kitchen for even longer. Stonemeyer installed our granite countertops and kitchen island slab. When they installed the island slab, there was a very noticeable and defined crack that started on top, went down the side and underneath it. It was very obvious that it had been cracked when they installed it. I showed it to the installers and they tried to say it was just a "fissure" and not a real crack. I knew this wasn't true and I called the very next day to explain what happened. They "assured me" they would take care of it fully and I thought it would be a smooth process. That was not the case. Over the next several weeks, one of the sales guys "Eli" did everything possible to get out of it. He said it wasn't a big deal and could be repaired (although he wasn't willing to guarantee it wouldn't get worse). He said he would not replace it since it was only a "fissure" (not true). My contractor had to argue with him and confront him about the obvious crack and he finally caved and said they would replace it - this was over several weeks while our kitchen was under construction waiting on Stonemeyer. They then insisted that we pay the $1200 cutting and fabrication fee on the new slab. We said no and they reduced it to $600 (after some pushback) and we still had to fight with them about that. It was a mistake on their end, not ours. We were not obligated to pay anything. That's when things got worse. The salesman Eli treated my general contractor like dirt. Belittled him and was extremely unprofessional. He then insisted that my GC needed to come out of pocket to pay the $600 fee himself, which I felt was way out of line. That's when I got involved. When I spoke to someone at Stonemeyer they first told me that there was no crack upon installation and that it happened after the fact. That obviously wasn't true as I was present for every part of installation and then they continued to deny blame. After I pushed back more they finally gave in. The whole experience was completely unnecessary for a very clear mistake on their part. Other countertop professionals have told us that if they crack a slab, they own it and replace it if not repairable. I would highly recommend finding someone else to install your countertops and stone slabs. They did finally end up replacing it but not without unnecessary difficulty. Plus, instead of the slab we originally picked out and loved, we ended up with one that was great but not quite as appealing. Because of the experience we had, I wanted to reach out to the owner and let him know about what happened. I wish I could say it was better, but it wasn't. Although he was polite, he essentially blamed it all on my general contractor and dismissed him as inexperienced and responsible for the troubles. The owner also approved and even suggested to Eli how he should respond to my contractor. Just save yourself the headache and find another company to do your countertops and stone work. read more

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I purchased quartz countertops from Stonemeyer granite for my kitchen. They look great and I'm very happy with them however the installation and their customer service was very lacking. It's a tight schedule because you need to have two plumber appts. set to disconnect and then reconnect your appliances before and after the installation. So my instal was for 8-10 a.m. with plumber coming to reconnect everything at 4 pm. By 9 am and no show on install, I called them only to find out the crew went elsewhere to do a measuring job. They didn't come until after 4 which was the time set for the plumber to reconnect appliances. Since it was after the winter storm it was a miracle I could even get a plumber appt that was a non emergency so I waited 3 more days to get my appliances reconnected. The installation wasn't supposed to be messy and it was very messy, nothing was covered so dust everywhere. If I hadn't been told it wasn't messy, I would've covered some things myself. I also had to pay to recaulk appliances, they caulk everything but don't do that. I had to have the crew come out again to caulk areas that were not caulked on the countertops. Salesman had nothing to say about any of it, no one seems to be the project manager. No one called to check on anything and no call confirming the day before install. Just a text giving me the remaining balance. The fact that they created a huge problem for me by not showing up On time as scheduled that morning just not really important to anyone. read more

If I could give zero stars I would. Shady.Shady.Shady Spoke with Matt regarding a particular grantite slab I was searching for. I gave him the name and was told he'd located it an hour from my home at a warehouse. We spoke in depth about my budget and that if the slab would be more than I could afford I wasn't going to make the drive. He contacted the distributor about pricing and called me back stating my requested "drive out price" would be approximately $2500 - which by the way matched a quote provided 3 months earlier by the same company for the exact same product. I was elated and drove the hour each way to select the one of four slabs in stock. I returned home and called him advising I had made a selection and again asked to confirm the price. He contacted the distributor, called me back and confirmed my previous quote of $2500 and asked for my email to send the document. To my surprise I received a quote for nearly $4500 after not once but twice receiving a verbal $2500 in full cost estimate- which I also have recorded. His statement regarding the price increase were due to fabrication costs. I asked to speak to an owner or manager because I didn't quite understand how an estimate for the same exact item could jump $2000 in 3 months and also because he flat lied about pricing and added estimate costs for a tear out which was not needed or discussed. After 2 days no one from this company or their parent company will return my call. Poor customer service. read more

Installed granite in the kitchen and quartz in the bathrooms. Stopped by without an appointment and received great help and recommendations. Helped me stay (almost) within my budget. Nice selection at my price point. Installation on the exact day promised and was very professional. Bought sinks from them too and they look really nice. Love the final result. Highly recommend! (Nice to have a local resource for granite too.) read more

Locally owned & operated by great people who care and give back to the community! Partner that with great experience, customer service & products onsite you can FEEL, definitely my go-to for all things countertops & more! read more

I actually went to the granite distributor as recommended by SM. I picked out a stone to match my cabinet paint,backsplash and floors. The girl at the dist. said she would pull what I wanted from the back and put a hold on it. As she wrote up my order the manager was on top of her making sure she had done everything correctly as she was up set with him telling her what and how to do the sale. When my counter tops arrived they where not even close to the color I had purchased! I immediately called SM and emailed them pictures of the difference. The response was "Ma'am this is what you picked out". I was so distort at that time because I had taken time off work to get all this completed! They installed the wrong tops because I had no kitchen and could not take off work again nor could I afford tp buy more tops! I spoke to someone there at SM whom developed an attitude threating to put a lien on my home if I did not pay the remaining balance. I had asked them if they could at least work with me in order to repaint my cabinets. The cabinets cost more to repaint than my balance! I resent threats! The BBB will know of this mishap! read more

Easy smoothie above and beyond customer service beginning to end! From the sales team to the decorator to the installation teams this place is absolutely the best! Timeline of delivery and communication were spot on eagerly time. The staff are all very personable knowledgeable about their products and patient. Far exceeded my expectations! read more

Seriously the best remodel contractor I ever hired probably. They did counters for our kitchen and 3 baths, and did an amazing job. Highly recommend! read more

Purchased counter tops from Stonemeyer. My first time so can't make comparisons. Found a great pattern, installation, and fabrication was great. Final product was very nice looking. Couldn't say pro or con on price. Service, not so good. Stuff like, 'I thought I told you when we were coming', 'didn't we tell you that you had to disconnect the water and stove'? 'We didn't feel the need to tell you that our original detail square foot estimate was a couple square feet short and the final bill was higher than the contract price that turned out to be an 'estimate'. This may be as good as it gets, and maybe now that I know how they work it would be better. But how often do you get counter tops, unless you are flipping houses for a living? So, it could be worse, or better, but definitely margin for improvement in the sales channel. Maybe the final product is so good they don't have to try harder? Maybe this review will help you avoid the glitches I encountered. read more