SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

Had to reschedule at the last minute and Will was very understanding…read more Just note that he does not work around other contractors. So if you are doing a renovation, keep this in mind. He does do quality work and doesn't cut corners. Pricey though.

Will from Superior Tile did an outstanding job in our bathroom. He repaired some tiles in our…read morebathtub area and helped us add some vintage tile to a bathroom that came with many challenges. We discussed the vision we wanted and he was able to work out a solution that is truly unbelievable! He is very creative and artistic with attention to detail. He worked long days and did the work in the time span he anticipated. I definitely would recommend Superior Tile! Thank you, Will for a beautiful upgraded look in our bathroom !

Larry and Butch were polite, professional, and offered stellar value for their excellent…read moreservices-highly recommend for your remodel needs! So happy with our new shower!

This guy that gave an estimate appears old and feeble, but buyer beware! After getting a few more…read morebids, he was over $50 a replacement tile higher! Ridiculous!!!

Great people at this location. Ashley is my go to rep she has helped me with many projects and…read moremakes designing a breeze

Great selections staff were very helpful and came up with great ideas. A little pricey.read more

Robert is a true professional. He quoted a fair price, showed up when he said he would, always went…read morethe extra mile and completed the work very well and on time. Highly recommend! He helped with demolition, tile, baseboards, and shower restoration services. And I know he can do much more!

Robert and his crew are great! Cristo is awesome and performs really quality work…read more They helped me redo my entire bathroom on a new purchase (renovation). Took care of everything from floor to ceiling. Great prices too.

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

I have not ever had an experience like this. Almost 250$ and it looked as though only the vacuum…read morehad been run. I always have had techs go over the tough areas a couple times before they leave not this time. I also paid to have a Pottery Barn Sunbrella fabric recliner cleaned and it looks worse then it did previously‼ My husband went to Walmart and bought a scrubber for 59$ and used oxyclean came right up! Did I mention I asked the tech to add an area rug on while he was here? I already had it laid out in the garage ready to go because I had inquired about it but was indecisive due to the price, he told me no I would have to call and have them come and pick it up...or maybe he didn't hear what I needed because he was on the phone the entire time?!

Requested a wool area rug cleaning and they quickly scheduled a convenient pick up. Less than a…read moreweek later returned soft, brighter, and smelling great! Its difficult to find a business that can properly clean a large fine flatweave rug properly but they stepped up and delivered great service.. Thank you TLC!

Doing a complete renovation on the house and had the overwhelming task of selecting tile for 3 full…read morebaths and the Master. Walked in my wife and I were completely overwhelmed and didn't know where to start. Thankfully our contractor had us scheduled to meet with Nan. First off we both known what we like but like I said it was overwhelming. Nan is one of the few people I've had the privilege to work with that listened, gave honest feedback that aligned to our ultimate goal while at the same time opening our eyes to design options we weren't aware of. Having the task of selecting such an important foundation that will ultimately result in the success or failure of such a huge undertaking could have been a nightmare. With the guidance and support from Nan we were able to finalise our selections for all 4 bathrooms in 2 hours while having fun and being excited the whole time. Thanks Nan for turning a potential nightmare into a stepping stone of excitement for the end game, we're truly grateful.

I worked with Nan to renovate a 2500SF unfinished basement for a ski house in Utah. We put in 3…read morebathrooms, a great room with kitchenette and LVP throughout. Nan was OUTSTANDING to work with. She is one of the most knowledgable tile designers I've had the pleasure to work with. We wanted to keep things consistent with the rest of the house and went with Travertine for the bathrooms, tile plank for the backsplash and LVP throughout for the floor. The quality of products that The Tile Shop sells is superb and everything shipped and arrived with no issues. Thank you Nan and Daniel, the store manager. Superb Job! And I look forward to working with you again.

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

I needed new tile floors in the kitchen and laundry room and found Draper Floors was located about…read more1.5 miles from my home. Draper Floors has a large selection of flooring to select from including ceramic, porcelain, and wood. With Tim and Joshue's help my wife and I found the perfect, reasonably priced tile for our project at Draper Floors and once we ordered the selected tile Ronie and his crew demolished and removed the old flooring and installed the new flooring with care and attention to detail all in a span of three days. They also moved furniture and appliances and covered furniture with plastic to minimize dust from the demolition of the old ceramic tile floor. I like that Draper Floors is a local neighborhood service and when the time comes to update our bathroom, we will use Draper Floors tile selection and installers again for the tile work in the bathroom.

Called them on a whim to get the tile and countertops in our new home sealed. They were available…read morequickly and at a great price. It's been months since, all of their work still looks great.

Our 83 year old home has original Saltillo Tiles which I don't think have ever been restored since…read morethey were installed. Due to the porosity of clay tile, it can very easily be ruined by the wrong type of cleaning and sealant application. It's a job for professionals. And folks who specialize in this type of tile are hard to find. I found Tyler and his company, Seal Systems through Yelp and called them for an estimate. I was pleased to learn this is ALL they do. They specialize in natural clay tile restoration. Tyler's dad even created a proprietary cleaning solution to address the potential issues of stripping off old sealer. On Day 1, they showed up and stripped the tile on their hands and knees. No machines, just two guys working their a$$es off. On Day 2, the sealant went down, four coats in total (I believe) were spread. (I prefer the high-gloss Saltillo). The tile looks gorgeous. The patina is still there but the whole room has a new life. I love the way it turned out - 100% exceeded my expectations (because old tile restoration can be hit or miss.) If you have clay tile that needs some TLC - hire these guys. They are professional, responsible, dependable, and know what the heck they're doing. Also - family owned business...that's a good thing.