I called last minute and was able to get an appointment for the next day…read more I have used them before and was pleased. This time, it was pricey for what I had done and my carpet was soaking wet still an hour later with 2 fans running over the larger area. It was $169.00 with tax. That didn't include a tip and I always try to do that for a service, so I tipped separately. They cleaned the stairs (15) and an upstairs living area of mainly the open area and the walkways leading to that area. There was furniture in the room and they cleaned around it. After about an hour with the fans on and AC lowered to help dry, I got my wet/dry vac and sucked out more water/moisture and then got out the super big fan. In all, I had 4 fans running over the areas all night and they are finally drying. The carpet is older but still, it shouldn't have been soppy wet like that. Not sure if I will use them again. May need to find a different cleaning method with less water.

** DO NOT USE THIS COMPANY IF YOU HAVE AND CARE ABOUT YOUR PETS!**…read moreHad this company clean our carpets on March 10, 2023, and soon after our dog became violently ill. Carpet was cleaned and after that procedure was done, the tech sprayed a "protectant" down, I have yet to find out what this chemical is exactly. My wife called and spoke to Rachel, who assured her whatever was placed on the carpet was then extracted by the machine, HOWEVER, that's not true. I watched the tech spray something from a bottle and then proceed to rake the carpet, nothing was then "extracted" nor was the machine run over the carpet again. After the tech left, our dog became extremely nauseous, lethargic and struggling to breathe. We had to take her to an emergency veterinarian, after a series of tests, including all types of blood work, was able to determine she came in contact with some type of irritant or poison. We were there for close to 9 hours! This is a healthy 5-year-old dog who JUST had her bi-annual checkup last week. I called the next day and had Rachel call me back, told her the situation and only then, did she back-peddle on what she initially told my wife about this product being extracted back up because I told her I watched the tech spray it on and left it. She tells me this protectant is safe for pets, but when I asked for the MSDS sheet on this product, she tells me she will email it to me. Well, a whole day has gone by and guess what? NO EMAIL. These sheets should be readily available. Finally, a day and a half later, I finally get the SDS on this product and it's classified as a "Hazardous Chemical" per OSHA and causes irritation when breathed in or ingested, which this tech sprayed from a bottle, in mist form, 5-6 feet away from me and my pet in an unventilated room. Nowhere on these sheets sent does it say "safe for pets or children" as they claim. I called OSHA and the manufacturer, and both agreed this should not be applied anywhere close to people or animals and only is it really safe after it has dried. At no time did this tech tell us to stay off the carpet for X amount of time, or we would have done that. If you're a pet owner and love your pet like we do ours, then you can imagine the stress and anguish it was watching her struggle like she was, not knowing really what her outcome will be. I emailed this company to let them know what the product they use has done and the cost of our vet bill, which again, have had no response. So, if you have pets, or children for that matter, do not use this company. Only in it for the almighty dollar and could care less what damage they do. I have left this same review on G-00gle which keeps getting taken down... fishy

Called them on a whim to get the tile and countertops in our new home sealed. They were available…read morequickly and at a great price. It's been months since, all of their work still looks great.

Our 83 year old home has original Saltillo Tiles which I don't think have ever been restored since…read morethey were installed. Due to the porosity of clay tile, it can very easily be ruined by the wrong type of cleaning and sealant application. It's a job for professionals. And folks who specialize in this type of tile are hard to find. I found Tyler and his company, Seal Systems through Yelp and called them for an estimate. I was pleased to learn this is ALL they do. They specialize in natural clay tile restoration. Tyler's dad even created a proprietary cleaning solution to address the potential issues of stripping off old sealer. On Day 1, they showed up and stripped the tile on their hands and knees. No machines, just two guys working their a$$es off. On Day 2, the sealant went down, four coats in total (I believe) were spread. (I prefer the high-gloss Saltillo). The tile looks gorgeous. The patina is still there but the whole room has a new life. I love the way it turned out - 100% exceeded my expectations (because old tile restoration can be hit or miss.) If you have clay tile that needs some TLC - hire these guys. They are professional, responsible, dependable, and know what the heck they're doing. Also - family owned business...that's a good thing.

I want to thank Scott (his company) for their time and hard work. I had already been told by…read moreanother company that my traffic stains were permanent, but they were very confident those professionals were mistaken that I decided to pay their premium rate to have them handle it. They assured me they could succeed where others failed, but unfortunately, the stains remain. After the job was finished, they explained that the lanes are actually 'imprinted', the same conclusion the first company reached. It was an expensive way to learn I should have trusted the initial opinion, but I appreciate their effort. I guess it is officially time to replace the carpet.

He arrived on time and did an excellent job on my carpets. Was very friendly and helpful. Explained…read morewhat he was doing and got to work at once. He left the carpets fresh and clean. I am happy that I chose his company to work with.

My wife and called around in early December 2017 about cleaning our tile and grout. Groutsmith was…read morethe first company to call us back and when they came out to look, they were on time. Groutsmith gave us the best estimate and at the appointed time to the minute, Joseph arrived to do the work. He explained everything he was doing and readily answered our many questions. After about 4 hours he was done, and our Italian tile, original with the house from 1977, looks brand new. The grout, once dark from dirt settling in, also looks brand new. Joseph was great, and we never felt that he or his company tried to upsell us. We highly recommend Groutsmith. One other thing. Groutsmith sends out email reminders when they are coming out for estimates as well as for the work.

Groutsmith did a 5 star job. They kept me informed of the date they would come. Even sent a…read morereminder for the actual date and time. Very professional and very helpful. We had grout replaced in a shower and in a tile floor. I am very pleased with the work they did. They also did caulking in a bathtub/shower. They did an excellent job on everything! We were so impressed! Wish we had found them sooner. I will definitely recommend them and would not hesitate to use them again.

Sam and her team did a great job in cleaning and recoloring grout in my home. Highly recommend!read more

From the owner: Tile and Grout restoration, we also have slip and fall solution products for hard surfaces that…read morewill help prevent slipping. We seal stone and grout, we paint grout many different colors and we can caulk. We can also restore stone floors etc.

Very friendly owner/agent that worked my carpet - plan to use them again next time! I faced no…read morepricing surprises - they stuck to the quoted price, which I appreciate, and it was competitive with other area companies.

We had an area rug and our couch cleaned. Luke was extremely professional and worked quickly. He…read moreanswered any questions we had and even suggested thigs we could do on our own to keep the couch looking good. Would definitely recommend his services.

I was looking for a reputable carpet cleaning company, and chose Young's Chem Dry BASED on reviews…read more I called and they came and picked up my WHITE area rug. They were "cleaning" my rug and they had to "clean" it twice. They returned the rug to me AFTER having it for 3 weeks---- The rug was returned to me "blacker" than it was when they picked it up. I called and complained about it and I was told that they would pick it up today. A rep called my brother tonight and told him to tell me that the rug was as clean as it can get....and they wouldn't bill me....I received a bill for $155.00 and now they are not going to bill me??? My rug is RUINED and I'm not happy!! So I guess I have to accept my ruined rug. I guess since they are not going to "bill" me that I should accept it. I am NOT happy!!! I guess I'm the only customer that had an HORRIBLE experience with them.. I wish I could give them a 0. A VERY UNHAPPY CUSTOMER Brenda Russell

My carpets are beautiful again! I had used several "cheap" companies in the past and got exactly…read morewhat I paid for - cheap but ineffective "cleaning" of my carpets that marginally removed some of the dirt but didn't come close to the clean, fresh, bright carpets I had after Chem-Dry cleaned them. I'd even forgotten that pre-vacuuming used to be a standard for the industry but the services I had used the last couple of years didn't vacuum before "cleaning" my light-colored carpet. I had vacuumed myself, but was astounded at the amount of dust, lint and dirt that Roger got out with his professional unit before he even started the cleaning process. No odor. Quick drying. Wear trails on my older carpet are almost invisible. You get what you pay for, they say. I'd say that Young's Chem Dry delivers more value for your money than any service I've used. I'm a customer for life! Both Susan and Roger are consummate professionals - friendly, informative, helpful, polite.

I was quoted 300 for 6 rooms which included steam cleaning and pet stain special treatment plus 15…read moredollars for a hallway. When he arrived he said it was 300 for 5 rooms instead of 6 and it did not include the pet stain treatment. He said for the pet stain treatment it is an extra 175 for each room plus i would need to add on the 6th room because it was not on the estimate. The 175 times 6 rooms is over 1,000 plus the 300 for the five rooms plus the add on for the 6 th room. I said for that price i could replace 2 rooms with pergo floors.... Ridiculous price. I think once he saw i live in Southlake he just decided to rip me off. Never trust this company.!!!!!!

I have called this place a few times. The first time, the call was disconnected after I got a quote…read moreof $99 for my third floor apartment. The second time, I spoke with Russ and was quoted $120 even with my apartment being on the third floor. I called and spoke with Russ again to confirm my apartment with the same info and it was confirmed. Now fast forward to today. I was told the cost would now be $250 ( not including the extra $7 and some change fee by the guy who cleaned my carpet. Mind you, I have no damage to my carpet and both rooms are very small areas. It took him less than 20 minutes to do the job. I called and spoke with Russ again and communicated this to him and was told he would escalate this to his manager. I have yet to be called so I left a voicemail. I would NOT recommend this company due to the dishonesty and lack of care for their customers. Here's another update: a supervisor called me and argued with me. He was very aggressive and kept interrupting me when I was trying to explain my frustrations. Horrible way to treat your PAYING customer.

Ruben Hanssen is a professional craftsman in home remodeling. He was punctual every day. We had…read moreopen communication about the next steps of the project. He focuses on the smallest detail to make sure the work is completed to his high standard as well as meeting the expectations of the customer. He remodeled five rooms in our home and went out of his way to minimize dust and disruption in living in the house while work was being done. We are thrilled with the outcome of our remodeling project. Working with Ruben could not have been better. Ruben is a someone you can trust and depend on to meet his customer's expectations. I highly recommend Hanssen Handyman for your home remodeling needs.

Very responsive and excellent work. Completed work was beyond expectations! Timely arrival,…read morecourteous and professional.