Hukill's was professional from start to finish of my tub to walk-in shower remodel. I had a good…read morefeeling about dealing with Josiah, as he sounded knowledgeable about what I wanted & sent me a fair estimate for service by the end of the day, unlike other contractors who took days or never responded. All the personnel were polite, professional, responsive & reliable. Shout-out to plumber Jaren, who always had a smile, as he was helpful in selecting the right fixture & patient in answering all my questions. Amos, the tile guy, always went above & beyond. He texted me daily as he was on his way, cleaned up every day better than my house had started-out & was precise & meticulous with the tear-down & marble installation. Amos was conscientious about his craftsmanship & strove for perfection. Being in my home for 38 years, I knew precisely what I wanted & Hukill's delivered it exactly as desired. Everyone was ethical, skilled, flexible with my requests and easy to work with. I would not hesitate to recommend Hukill's and use them again.

Shout out to the team from Hukill's plumbing - Jordan and Joseph who came to help with some…read moreplumbing needs. What initially created the need for the call was a gas fireplace that would not ignite I had previously tried ChatGPT, called a chimney sweep company, and even called the previous owner of my house, all to no avail. Within a few minutes of of arriving, Jordan was able to locate the hidden shut off for the gas fireplace and get it working pretty promptly. While here, he was able to notice a couple of other things that needed attention. My tankless water heater had been installed incorrectly by the previous plumber, and the technicians from Hukill's were able to manage that. And also, when it came to a clogged sink in our master bathroom, they were able to address that as well. By the end of our time together I had heard some good stories from Jordan, I was able to practice my French with Joseph and most importantly had a lot of small annoyances cleared up (literally) leaving my home in better functioning order than when they arrived. Gas Fireplace working Tankless water heated sorted Master bathroom sink I would recommend these guys for the following reasons: * Expertise * Friendly, personable and professional service guys * On time * Fair prices Again, big shout out to Jordan and Joseph. Great service and overall good experience. Thanks for increasing my trust in plumbers.

I rarely write reviews, but my experience with SWAT Restoration deserves a clear warning to others…read more From start to finish, this was one of the most frustrating companies I've ever had to deal with. What began as a straightforward water mitigation job quickly turned into an overpriced, drawn-out process filled with poor communication, questionable decisions, and constant pressure tactics. First, the pricing. We were initially told the job would be around $4,500, yet the final invoice came in at nearly $6,700. When we questioned it, we got a wall of technical jargon (MICA reports, IICRC standards, etc.) instead of clear answers. The reality is simple: the scope didn't justify the cost. The equipment usage felt excessive, and the charges didn't reflect efficient or reasonable work. Second, the execution. Several pieces of equipment either didn't seem to be working properly or were poorly positioned. If the goal is "scientific drying," it's hard to take that seriously when the basics aren't handled correctly. The technicians did not inspire confidence, and it often felt like the job dragged on longer than necessary. Third, the damage. During demolition, our shower glass enclosure was damaged--something we specifically wanted to preserve. That alone speaks volumes about the level of care taken during the project. Finally--and most frustrating--was the management approach. Communication from Phelicia and Rylee felt more like a collection agency than a service provider. The tone shifted quickly to pressure tactics, including "pay today or we send you to collections" messages. That's not how you treat customers, especially when there is a legitimate dispute. The irony is hard to ignore: a company with a cross in its branding presenting itself as values-driven, yet operating in a way that feels anything but patient, fair, or transparent. To be fair, we were eventually able to negotiate the bill down significantly, which only reinforces the concern that the original pricing was inflated. Overall, I would strongly caution anyone considering SWAT Restoration. Ask detailed questions up front, get everything in writing, and be prepared to push back. There are far more professional and transparent companies out there.

Hiring SWAT Restoration to work on my home was one of the worst decisions I've ever made as a…read morehomeowner. What should have been a straightforward restoration project quickly became a disorganized, frustrating, and damaging experience that dragged on for months. From the very beginning, their team assured me that the tile in my home would be "easy to find" and could be replaced seamlessly. Based on that promise, they tore into the walls and began demolition. Only after the damage was done did they admit they could no longer locate the tile and began the tile-matching process months later--a process that should have happened before the job even started. Throughout the project, the team assigned to my home changed repeatedly--passing from Landry, to Ashley, and now Brandon. With every handoff, communication broke down further, and I found myself constantly having to re-explain issues that should have been properly documented and followed up on internally. The quality of the work performed was consistently substandard: * Walls had to be retextured three separate times due to broken tools and poor workmanship. * Tiling was ripped out and redone three times, using the wrong tile and poor installation techniques. * The shower pan had to be rebuilt three times, again due to unacceptable quality. * A toilet was broken, and the wall behind it was cracked--neither of which was repaired or acknowledged despite multiple notifications. * There were over 10 occasions where crews either didn't show up at all or arrived hours late, with no notice or explanation. * On multiple visits, the team brought incorrect or missing materials, stalling the job completely. After months of delays, excuses, and do-overs, I received a tone-deaf response offering only two options--find my own tile or accept a refund for the tile area--without a single apology or ownership of how poorly the job has been handled. No reference to the damage caused, the wasted time, or the multiple reworks. Just a shrug and a menu of bad choices. SWAT Restoration has shown a complete lack of professionalism, project management, and quality control. Even now, basic issues I raised weeks ago remain unresolved. I've wasted time, money, and energy dealing with what can only be described as a chaotic, careless operation. If you value your home, your time, and your sanity--do not hire this company.

We had a pipe bust during a freeze at our second home over the Christmas holiday while we were not…read morethere. Needless to say, the damage was extensive with over 3,000 sq ft affected. Serve Pro came the same day we called (which was the recognized holiday) and began the remediation work the next day. They were incredibly efficient, effective, and professional. I could not give them a higher rating!!

This particular location is one to avoid at all costs. Mid-November 2021, SurfPro Parker County…read morewas contracted on a homeowners insurance claim for water damage. Everything seemed ok, until they came to remove their fans/dehumidifiers equipment-- then never answered their phone and never calling back, even rejecting calls from the insurance adjuster. Because of this, the insurance contracted another water/mold remediation company to finish the job. Five months later, I received a call out of the blue by this SurfPro company location. First words out of her mouth was arrogant and demanding-- that I owe them $xx,xxx because they could not contact my insurance company (5 months delay ... my phone is on file with them, so why didn't call me months earlier?) I gave them my agent's office number and received call back that my insurance found my policy and no claims have been filed on my policy. They called back while I was talking to the adjuster in charge of the claim. When I made the call 3-way, SurfPro hung up rudely saying she will not talk to my insurance in a 3-way call where there is a witness to the conversation. SurfPro refused to call back the adjuster to solve this problem, but instead said SurfPro is finished with insurance claim, and will be sending a Demand Letter threatening court lawsuit if I personally dont forget insurance and pay their invoice out of my personal funds. I repeated the claims number three times, and SurfPro told me to shut-up, they they know how to file a claim to insurance. After I called for Insurance legal department, the insurance adjuster called them because they refused to call the adjuster (like just after they left with equipment), and suddenly everything became ok -- telling him that they had the wrong claim number after verifying the number as being correct with me several times!!! SO VERY DISHONEST (Insurance has no record of SurfPro ever calling about my policy claims -- all calls are logged into computer and audio recorded to be attached to the computerized report). SO VERY RUDE. Trying to manipulate me using threats of court lawsuit because they never submitted a claim to begin with, faking having a wrong claim number after three times verifying it with me!!!

great job cleaning our vents, professional and cleaned up great, I give them 5 star. On time did a…read morefantastic job. Can't say enough will use them again.

I've used this company for several issues and they are 100% top tier on all levels, I highly…read morerecommend