Beautiful floor they did a good job. Best part is they are HONEST. I would recommend at the very least getting a quote.

Brett did an excellent job on educating us on all the different brands, the materials, etc. The price was fair. The installation was well done. read more

We love Keller Design Floors! We worked with Brent who allowed us to bring samples home to see what matched. We initially did our guest room but we loved the flooring and the service so much we ended up replacing the carpet in more of our home and couldn't be more pleased. read more

Keller Design Floors - Flooring Near Me - Keller, Texas

We had our laminate floors replaced in the summer of 2021 and had a very challenging time with the crew they sent to do the job, between mistakes and just leaving a poorly completed job we had to withhold payment for months and have the owner come out twice to get details corrected - transition from hallway to kitchen and cracked kitchen tile that they reluctantly took responsibility for but not without us pushing the issue (and honestly the fix they provided wasn't adequate but we were tired of dealing with them). I am happy to give more details privately if someone is considering them - I know others who've had good experiences so we were surprisingly disappointed. read more

The two carpet installers did a great job. The price of the installation was very comparable and even lower than other flooring companies. I did not like them leaving the large rolls of carpet in our driveway 4 days before the work was to start- a pre-agreed upon date. We had to help the guy get the carpet off his truck and we tarped it in case of bad weather. read more

It was a great experience overall. The only negative was that once installation began, I never heard from anyone at the store. No check in to see how things are going. No call afterward; only an invoice the next business day. No thank you for your business. The installers were fantastic!!! read more

I can't say enough good things about Keller. From the sale to shipping to after sale customer service, Brett was just excellent to work with. Very accommodating as we were building a new home and scheduling was a bit of a challenge on our end. The flooring is beautiful, very competitive pricing, and again excellent customer service. read more

They did an incredible job on my hardwood floors, but they tore my couch up moving it. The took off a thousand dollars to get it fixed, they couldn't find anyone to fix it and neither could we. The couch cost five grand to replace, but they no longer make it! So we had to order a new couch and love seat so they'll match. Not cool at all. They are good at what they do but that part truly sucked. read more

Had new floors put in an had a few that needed to be replaced called an they came out the next day an reset the tile ! Great work

We love our new vinyl plank flooring from Keller Design Floors. They were very easy to work with. The work was done in December which made a very nice Christmas present for us! read more

We went in and they were very helpful. Got a quote for all our rooms minus a closet which we knew would be a little bit more. The quote they gave us was to include padding, labor,installation & taxes. Well they came out the next day and the price was way different from what they told us. The pad,install and taxes were added to the original quote given. The total was well over a $1000 more. They said it was because we didn't include a room on our first quote which was wrong we did include it just not a closet. So we won't be going with them. My friend told me they did the same to her also. read more

Had red oak hand scraped nail down floors added to Two bedrooms and a master closet. Couldn't be happier with the job. Keller Design Floors offered first rare service from estimate through install . They were on time and professional each step of the way. The installers moved the furniture, removed the carpet, removed and replaced as well as caulking the baseboards. And after finishing the floors replaced the furniture. Excellent company. Great job. read more

Very flexible working with our schedule. Install team was professional and fast. Clean up was like they where never there. Highly recommend

I had about 1100 square feet of tile that has the wood look. The pricing was more than fair, definitely better than Home Depot and the installation crew was very thorough. Tommy was my sales guy and he worked with me to change the grout at the last minute. My only recommendation is to be liberal on counting bags for leveling, we needed far more than estimated. Other than that, I would highly recommend this place! The floor looks amazing it took five full days to install but very worth it. read more

Keller Design Floors - Flooring Near Me - Keller, Texas

We are very happy with our new flooring from Keller Design Flooring. The workmanship was excellent; the installers did a good job. We would definitely recommend hiring this company for your flooring needs. They had an excellent selection to choose from. read more

I was very pleased to find Keller Design Floors as they had a great selection of flooring and had the items in stock I was interested in. Their pricing was great and the staff was very helpful. We were able to arrange an install quickly. It went well and I was also pleased with the followup after the job. read more

Keller Design Floors did a great job on my floors/steps. Juan was super attentive and very fair. The installers were on time, did a great job and kept everything clean. They did outstanding work with some complex stairs that were not level and they now look fantastic. THANK YOU! read more

My wife and I had delayed replacing flooring in the common areas of our home because we were not sure what we wanted and we dreaded the workload of preparing for the installation. We visited KD Floors based on the number of positive reviews. We decided to go with them for several reasons: (1) the sales staff patiently answered our numerous questions and worked with us to select the right flooring for us (engineered hardwood). (2) KD Floors has its own installation crew, so they do not contract out install jobs. and (3) the price was competitive with other locations we had shopped. Once we selected the product, KD Flooring sent an estimator out to take measurements and they provided us an estimate the next day. The estimate included removing 600 sq. ft. of ceramic tile and installing 1200 sq. ft. of engineered wood flooring. We delayed ordering the flooring and scheduling the install for several months due to Covid 19, but scheduled for July and paid 1/2 of the estimate as deposit. The installation crew spoke limited English but were very professional and did an outstanding job. They arrived on time, coordinated with us as necessary, and cleaned up at the end of each day. No complaints, they did an excellent job. The only complaint I have, as constructive criticism, is the lack of follow up by the sales office. After we received the estimate via email, there was no follow-up via phone or email even though we did not call to schedule for several months. I could dismiss this since we received the estimate in early March, just as the Covid 19 issues was flaring up. However, there was not one call during the install to see how things were going, and no call after the installation to ensure we were satisfied; just an emailed invoice for the balance. We are very happy with our new floors, and will use KD Floors again in the future. read more

Keller Design Floors did a fantastic job replacing the carpet in my house. They were prompt, courteous, and did a great job. The price was fair and the product was great. I highly recommend them and will definitely be buying again from them the next time I need flooring. read more

We had new carpet installed throughout our house for the first time. The quality of the products and speed and professionalism of the installers was amazing. The installers even went above and beyond and were able to use the remaining patterned carpet to put in our dining room at no extra cost!! I would highly recommend Design Floors for their price, selection, excellent service, and professionalism. We will continue to use them for all of our flooring needs! read more

Great selection of flooring! After shopping around Design Floors had the most competitive pricing and the largest selection. Tommy was very patient and I didn't feel rushed or overbearing. Installation was quick and easy. The crews worked fast and my floors look fantastic. I feel like I have a brand new house. I can't believe how easy they made it for us. I would definitely use them again and recommend them to anyone looking for new flooring. You won't be disappointed. read more

Worked with Tommy Royal who is a true professional. Their quote was very competitive to others, even beat the famous Nebraska Furniture Mart pricing. We tore up tile, replaced living areas with engineered hardwood, and replaced all the remaining carpet in our house. Tommy was very helpful guiding us to the right products. He went the extra mile for us. He kept us up to date during the entire install and addressed all our concerns. Highly recommend them. read more

We absolutely love the way Design Floors transformed our house. They were professional, reliable and honest. We appreciated the way they stood behind their products and installation. They have a great selection and the entire team guided us through purchasing the right hard wood, carpet and backsplash! We are thankful for their commitment to a quality outcome and appreciate their support throughout the process! Thanks, John and team! read more

Wow, I can't believe the two one-star reviews. We didn't have that experience at all. The salesman was so helpful and knowledgeable. First we had granite countertops installed in our kitchen along with a new backsplash. Just last month we went back and had our carpet and hardwood floors done, again a wonderful job done. No issues whatsoever so when I read the two negative reviews I counldnt believe it. Thanks Design Floors! Would definitely go back. read more

I wanted to do business in my community so I went to Design Floors in Keller. I got quotes on two different flooring options and sent my husband back to place the order with the printed quote for the flooring I wanted. They ordered the wrong flooring. We got that changed. They said it had to be shipped in and gave me a date it should arrive and said they would call me. No call. I finally called them on Friday afternoon since my tiler was scheduled to come on Monday. The flooring had arrived but I had to drive to two places in Dallas to pick it up before 4:30. Barely made it. Tiler overestimated amount needed. I have 3 full boxes but they won't accept return for less than 5 boxes and charge 30% fee. Bottom line: I could have bought directly from the tile companies I had to go pick it up from in Dallas. Why bother with Design Floor as a middle man when it would have been much easier to deal directly with the companies. Very frustrating experience. read more

Fair prices and good selection. Did not end up buying floors from this company because their sales guy made very inappropriate comments regarding another flooring company in Keller. I would never do business here based on the remarks he made. Owner might want to train employees on what's appropriate and inappropriate especially related to ethnicity, religion, etc. read more

I highly recommend Design Floors. We recently replaced the tile in our kitchen, breakfast area, and laundry room. After receiving four quotes from local vendors, we chose to go with Design Floors. Their prices were reasonable, and when compared to other local vendors, very fair (They do NOT try to rip you off!). Their team worked with our schedule on the installation, and were able to complete the installation in 3 days. Tommy helped us out from start to finish. He is a very nice guy and didn't let us down. We will definitely use this company again in the future! read more

I previously wrote a negative review of Design Floors after the carpet we purchased from them did not meet our expectations. What I didn't expect was the owner, John, immediately reaching out and asking us to allow him to make it right. We were hesitant, but decided the offer was too good to refuse. John was helpful as we tried to select a pad and carpet that we'd be happier with. He also made us feel like we really mattered, as he personally came out to check on the status of the job several times during the installation. The carpet we got exceeds our expectations and I have absolutely no complaints about the installation. John and Design Floors came through on their promise and now we're extremely satisfied. read more

Went into the store today to pick out some tile. I was ready to purchase. I walked in and was literally the only customer. There were two employees sitting behind the desk. I approached them, after they did not greet me, and asked them about tile. They literally pointed to a section of the store and said the tile is over there.They offered NO customer service. They didn't bother to ask questions to determine my needs, they didn't even stand up, they just continued to sit there and visit with each other and did nothing. I browsed for about 15 minutes. Not once did they offer to help or discuss the products. After being ignored, I decided to take my business somewhere else. I will not step foot in that store again, not with that terrible customer service. You would think since I was the only customer there, they would try to make a sell, guess not. read more

I recently had engineered wood flooring installed by Design Floors in Keller. I worked with Tommy Royal getting the estimate and scheduling my installation. I was very pleased with the service I received in the store and also with the pricing. I had had multiple estimates over a few months. The crew that did my installation were efficient, polite and on time every day. They were careful moving my furniture and removing my baseboards. I had been told that if they broke coming off then I would need to purchase new for them to replace. They were able to carefully remove every piece. After they completed the tear out of old flooring including tile and carpet they laid new flooring replaced baseboards and returned my home to normal. I would recommend Design Floors, Tommy Royal and the installation crew he sent to anyone. A very beautiful job well done read more

Just had Design Floors install wood flooring and carpet. Tommy Royal was great to work with, took into consideration that we have a large dog so recommended the best hardwood and carpet to withstand the abuse. The installation teams were very professional and kept the work space very neat and clean. The head flooring guy took the initiative to paint the shoe mold at his house the night before because of rainy weather. Really good match. Jackie Collins read more

Although we did experience some challenges with installation, management was responsive and followed up to make things better.

We used Design Floors for our home remodel and were very pleased with their service. Carlos and Tommy were very responsive to our needs and were able to coordinate all aspects of the remodel on our behalf. This included new granite counters, backsplash, new carpet, and hardwood floor handscraping and refinishing. They were even able to match up some slate tile that needed to be replaced. Would definitely use again read more

Great Service, Great Prices, and a Great Floor. I tried the big box stores first. At the last minute, I wandered into Design Floors just to compare. What I found was better service, less hassle, competitive pricing that included everything, no surprises, immediate installation and a better looking floor. read more

Tommy was very patient with me. I ask a lot of questions, which he did a great job answering. After I finally picked my floors, I was there to oversee the installation process. I noticed that there was a problem, in that the wood flooring did not look like the sample board I had seen. After a bit of back and forth with the installer, and a guy they sent out (who at first tried to tell me it was the same as it was on the board, but later realized that it was, in fact different) they let me choose a different floor and they worked with me on the price since it was a little bit more money. My carpet is ok... not holding up quite as well as I would have liked, but then, I did not pick the top of the line carpet. There were a few kitchen tiles that were off in color, but I did not notice this until after they had already been installed. That was a manufacturing defect though, not DF's fault. After they handled the other problem so well, I am sure they would have handled this one well also, but I just never followed up about it.The guys they had actually installing were fantastic. They all did top notch work. I would recommend Design Floors for their quality customer service, above average installation, competitive pricing, and wide variety of selections. read more