1. JG Natural Stone

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Fort Worth, TX

JG Natural Stone

4.0 (20 reviews)
Open • 9:00 am - 5:00 pm

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We ordered a countertop and tile jobs from JG Natural Stone. First, they installed a countertop. No issues with that. After a week, they came back and did a natural stone installation. Horrible job. 1. First of all, they saw our walls twice before the installation and didn't even mention that they needed to be painted with a dark color. We thought it wouldn't matter since the stone will cover it. 2. In the pictures, you can see that they leave such big gaps (approximately 1/4 in). Their representative tried to convince us that it is "just the design of the stone," but we're on our mind so far and understand that it is not. Moreover, you can clearly see mastic and walls in these gaps. Believe me, it looks horrible when you look at it in-person. 3. The material has chips (we were told I is "just the design of the stone"). They just didn't want to provide enough material to find better pieces 4. When we tried to talk with someone from the office asking them to redo the job or provide us a discount on their labor, they said they cannot do that. 5. Now we need to find another company who will redo this job. I cannot tell you how we're sad and feeling fooled. We're highly NOT recommending this business to anyone. In case if their technicians mess up, they will always say it's "by the design." Please find another company who cares about their reputation.

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Kyle D.

From rentahusbandtx, This place is not recommended, unless you want to get ripped off!!! We are contractors, this is the only guy in 40 years, that Ive bought from that wouldnt honor his work. Hes also the only company that we have had to sue. Everyone else has fixed their mistakes, but Jorge thinks hes above that [ see other reviews on Google] Hired this guy to do three bathrooms for my customer. The last one they cut an inch short on two sides. They also cut out for sinks in the wrong places. We had brought the vanity to his shop for him to measure. How could he get it wrong? When his guys tried to install, they made a terrible mess of caulking, sealant, and epoxy all over our freshly painted cabinets, toilet, and walls. Which in turn resulted in us having to paint entire cabinets again. I've never had anyone do such sloppy work. He lied and said he would fix it. Since he ruined the last piece of the slab, the only acceptable solution was to buy a new piece that the customer approved of. JORGE LIED ABOUT HIS IM GOING TO MAKE IT RIGHT. He refused to refund the money paid to him for the job, $1100, and refused to buy a new piece of stone. [another $500] He is so glib; he thought he could lie his way out of his responsibilities to us. Now we will sue him for the $1600. He cost us 4 weeks of delays, and a customer who couldnt accept the crap he gave to us as a bathroom vanity top. Please see the pictures posted with this and stay away from this BUM! Look at how he tried to make the top fit. He added little pieces on the edges to deceive the customer into thinking the top fit. It didnt even make it to be supported by the cabinet box. And he told me that was ok. Being in the business for 40 years, hes just a liar

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Review Highlights - JG Natural Stone

“We are looking forward to visiting his business to see what kinds of granite and backsplash tile he has to offer.”

Mentioned in 4 reviews

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JG Natural Stone - countertopinstall - Updated October 2026

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