This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

Wow! From Athanas the sales rep, who was just as cute as can be to the install within a week with…read moreCal and Charles was so smooth!!!! I wish I would have spent the extra money for a wand type shower head and extra shelves, per se. So obviously I was not given a hard sales approach, it was Amazing dealing with Expo Home Improvement!!!! Oh, and Jameson kept me informed from start to finish!!! Cal and Charles showed up at 8:00am ready to work!!!! They covered all my furniture in the bedroom next to the shower install and covered my floors. I am amazed at how beautiful the job turned out and much bigger my bathroom feels!!!!!

I would give ZERO stars if it were possible. I arranged an appointment while attending the State…read moreFair. It was scheduled for Monday at 6:00 PM, and I received a call after my appointment time informing me that the representative was experiencing car trouble and would be delayed. Subsequently, I received another call indicating that he would not be able to attend, and I was required to reschedule. Therefore, I rescheduled for Tuesday at the same time, this time with a different representative. At 5:52 PM, I received a call stating that the other representative had a flat tire and that I needed to reschedule once more. NOT ON YOUR LIFE! If they cannot even attend for a consultation and estimate, I have serious doubts about their reliability in completing the job. DO NOT waste your time!!! "I would go as far as to say their positive reviews are written internally."

Sometimes you walk into a place that is so nice, you say to yourself, "this is the place". The…read moreJarrell Company is one of those place for me. I had been seeing this place for a long time and even visited some of the other stores in the same building, like Stacey's Furniture, Roma's Italian, and Pinch of Salt Bakery. Add another great business in this building, The Jarrell Company. They have a beautiful showroom that elegantly displaying their products and representing their manufacturers. Whether you are looking for lighting, bathtubs, sinks, ceiling fans, barbecue grills, pizza ovens, landscape lighting, or doing an entire bathroom or kitchen makeover, you owe it yourself to check these people out!

Being first time homeowners, the list of expenses are never ending, and can be very overwhelming…read more Mark s. was absolutely wonderful to work with. Our first time purchasing a fridge, he made it so easy and we saved so much! Without a doubt, he's giving you the best deal out there. The customer service was excellent. The Jarrell Company truly have an appliance for any budget. When our new LG French door, stainless counter depth refrigerator arrived, the gentlemen were extremely nice. Not a single ding or scratch on it, and runs very quietly. So happy with our experience and will recommend to all friends and family. We will definitely be back.

Still loving my kitchen from the remodel in 2022. Thank you John and crew. My absolute favorite…read morething was going light on the hardwood floor and extending it throughout the whole first floor (with the exception of kitchen, pool bath, and utility--too much potential for water damage). Also love my 14" deep kitchen cabinets that go all the way to the ceiling--something I should have insisted on when we built the house.

The owner came out to provide me a quote on a full bathroom remodel. He performed his due…read morediligence and told me it would probably be a week before I received the quote. It's been a little over a month since he was at my house and I've yet to receive a quote nor a follow up phone call. Needless to say, I've hired out the job to another contractor and the work began today.

Raymond went above and beyond to help me solve the problem I was experiencing with my previous tile…read moreinstallation! So grateful!

Floor and Decor is good. what I did learn is the corporate policies are not consumer friendly…read more Be careful because they don't appear to have long standing relationships, and tend to "discontinue" products quickly. So, in the event you have a catastrophic even, likely you will have to change because you will not be able to duplicate your choice. i had that issue, wayer damage, and to keep from starting all over, I wanted to only replace what was damaged to keep what i have and love. Chewy, Annabelle and Chris at the Mansfield Tx store were amazing, very helpful and tried to do what was within their job descriptions to help but, F&D policies, process and procedure are not consumer friendly, not consistent with what is stated, promoted on their website consistentl. To make a king story short, they found the "discontinued" flooring in three (3) different states, $450.00 for the flooring, and shipped BECAUSE THEY DON'T SHIP... charged $450 per store for over $1,200.00 for Shipping. Highway robbery and raping their customer. I ONLY did so to save time. However, I still need flooring for four (4) other rooms and F&D manager would rather loose money, approximately $2,000 or more in sales, than expense the freight. Hell, they didn't bother to send the product back to main warehouse to ship to a store. Want that money... bottom line, they lost money. The store manager wasnof no help, so he can keep working hard and if I were you, be careful and spend your money wisely... else where.

Hard to believe this is my first time in Burlington Design Gallery! I have several projects coming…read moreup and am looking for some creative and artistic options, I was pleasantly surprised at everything that I found. Burlington has a wide variety of tile available as well as a slab Warehouse with some beautiful options of stone. Alexis assisted me and was very friendly, I will be back on Friday with my client.

The showroom is remarkable. The atmosphere is inviting and Robert was pleasant, knowledgeable and…read morehelpful.

We had a major remodel of an old style kitchen and wanted modern and white and lots of space for…read moreour kitchen gadgets and to be able to cook and hang out with friends in a stunning space. John the owner is an incredible designer and have an eye for details and utilizing the space to the max. We got to go to different vendors to pick out the materials and details that make a kitchen a true gem. We are grateful we picked his company. Recommend this business highly for remodel of kitchen

From the owner: You'd expect North Texas's Best Of Houzz 2015 & 2016 award winning company to charge a premium on…read moreremodeling design services, but at Tribute Kitchen & Bath, that's not the case... Owner and master designer, John Voigt, believes that you should be able to preview your new home environment without committing to an irreversible contract. Since John designs, consults, and actively manages every project that his family business takes on, he doesn't have to pay outside workers to design his projects. This is quite unique in the luxury remodeling industry. And for this reason, as experienced by many satisfied North Texas homeowners, your project will begin with a free custom renovation design (worth $2500+) when you contact Tribute Kitchen & Bath today. Click through this ad to arrange your free design. Free designs are limited to the availability of John Voigt's design schedule, so take action now to avoid being placed on the waiting list.

We needed a remodel of the house in order to consolidate households. My mother's and my own. This…read morewas a large complicated project. We needed it to be done in a manner that met our high standards and done in a reasonable amount a time as a member of our household is disabled and we wanted to keep disruption to a minimum. From start to finish, we were impressed by their professionalism, attention to detail, and dedication to getting every aspect of the project just right even when initial work did not come out just right. They took our requirements and turned them into reality, and the quality of the craftsmanship speaks for itself. Not only is the finished space beautiful and exactly what we envisioned, but the ICO team was also a pleasure to work with throughout the process--keeping things clean, communicating clearly, and staying on track. My mother is pleased and relieved. We are absolutely thrilled with our remodeled home and wouldn't hesitate to recommend their services to anyone looking for top-notch work. Thank you to ICO again for a job well done!

ICO was one of the best contractors we have worked with in 12 years of home ownership and…read moreremodeling. Two of their strongest assets were communication and professional problem resolution. Communication was very important to us, and my wife and I were on a WhatsApp group chat with their project team - all communication was run through this app to avoid missed details and miscommunication. They were always available, quick to respond, and included detailed videos+pictures when items for discussion were identified. Any problems were quickly and professionally resolved by this team, massively reducing stress on us. Many other contractors in the past have tried to rationalize mistakes, pressure us into accepting lesser results, or point blame and penny-pinch corrections. We would 100% hire ICO for future projects.