I was very pleased to work with Robinson Floors. I had a terrible foundation water loss claim that…read morewas not covered by my homeowner's policy; so repair costs were very important to me. Brad and other staff kept that issue clearly on their minds and produced a very good product for my home flooring for the whole first floor. I appreciated their help very much. Thank you. /Fred

I cannot say enough good things about Robinsons Floors. I had 5 rooms where I wanted to replace 18…read moreyear old builder carpet with LVP. I did my research, visited flooring companies and even got a quote from one, however I was very uncomfortable with the lack of customer service so decided to keep looking. I'm so glad I listened to my inner voice! My initial call went to voicemail and I was pleasantly surprised when William called me back a short time later. We talked about what I was looking for and he took the time to ask questions, answer questions - I never felt rushed. I decided to visit the store the following Saturday. Another surprise - at the other stores, the salesperson didn't really explain the flooring - just told me to pick out what I wanted. William took the time (even though I thought I knew what I wanted) to review the different types of flooring and pros/cons of each. Again, I never felt rushed. I was there at least an hour and was NEVER pressured to 'select one and let's get the measure scheduled'. I told him I was looking around and he was fine with that - reach out if I had any questions. I am one of those 'multiple visit, hard time making up my mind' clients but he was fine with that. I eventually selected the same flooring as with the first store and scheduled the measure. Since I had vacillated between 3 different colors, he brought all of them to the measure so I could look at them in my house against my furniture. I made a final selection and the next day, had the quote. Wow. $2000 less than the other store, which had seriously over measured some rooms! I paid the deposit and scheduled the work. The workers arrived on Monday at 9:30, introduced themselves and went over the rooms and process with me. I work from home so, while busy, I'm still able to keep tabs on what is going on. I had carpet installed 3 times over the past year and the difference between those contractors and rhem was like night and day. They were communicative, professional and displayed a true caring of the work they did. I felt like they took as much care as they would have if doing it in their own house. They moved my furniture - even heavy pieces, hung plastic sheets to reduce the amount of dust and cleaned up every day before they left. They made sure everything was right before moving on 'to the next step'. I always knew what they were doing and what was coming next. I had calls scheduled and they worked their tasks around them to reduce the background noise. They finished on Thursday afternoon and even vacuumed the stairs and upstairs open area just to catch any dust that may have settled there. I knew they would clean the areas they worked in but they went the extra mile. The next day, William came by to do a walkthrough with me, making sure I was fully satisfied. About two weeks later he called just to check in, be sure everything was still good. I LOVE LOVE LOVE my new floors. I had saved a long time for them (yes, they offer financing but I wanted to pay cash) and when you save 10k and then use it for something, you really want that something to be perfect. Especially when it's something you see every day. Working with Robinsons Floors was, well, we'd have to come up with a whole new word to describe how great an experience it was. No sales pressure, happy to inform, great product, workers who clearly take pride in their work - what more can we ask?? I will be having additional LVP installed and would not call anybody else. I can HIGHLY recommend them to my best and closest friends. They wouldn't be disappointed.

We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

Matt, the owner of First US Floors was great to work with. The store has a large selection of…read moreflooring. We replaced carpet in 2 bedrooms and walk in closets. The carpet arrived promptly. Delivery and installation team were professional and did a great job! We would highly recommend them for your next flooring project.

fantastic job! fast and reliable- the team was able to have them installed the day after I closed…read moreon my property. would absolutely recommend. thanks Matt and team!

Terrible workmanship! They severely damaged my kitchen walls & custom cabinets, then said it was…read moretoo expensive to have protected with backer board, and they could not pay for damages because they could "barely afford gas money". Poor job installation wood floors. Left gaps & seems visible. Run from these clowns!!!!

is this place even open anymore. Once the business sold May 2023 all of the installers left due to…read morelack of work and new ownership. On top of that no one is ever in the store.

Hunter Lee did an excellent job removing the old tub from our guest bathroom and replacing it with…read morea beautiful walk in shower. He showed up every day when he said he would be there, and worked on our bathroom daily until the job was completed. He did all of the major work himself, and we were so impressed with his attention to detail and pride of workmanship. He and his helpers were respectful of us and our property and very professional. We are extremely pleased with the job they all did, and would hire them again in the future without question.

Great results I absolutely love my bathroom now! My counters are beautiful and I've never been…read morehappier with my home.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

This Business owner took a payment of $3000 from me knowing that they would not return to complete…read moreor start on the flooring and replacing the baseboards in my home. They also kept all my materials and refused to return my phone calls. Vincent also advised me the police could not do anything to them. Please be aware. I am not the only person they have done this too.

Hands down one of the best contractors we've worked with. On time, high quality work, clean, and…read morevery competitively priced. We will use them for many more projects moving forward.

Simply the best flooring company in North Texas. This is our second job we have used Style Floors…read morefor. In a time when service in any industry can be sketchy at best, Style Floors stand apart. Estimating and scheduling was smooth and fair. They worked around our schedule, that can be somewhat difficult, but not for them. Each scheduled day they committed to was was handled efficiently. They arrived when they said they would, and completed the work when they said they would. This project included hardwood installation, hardwood refurbising and carpeting. All aspects were handled professionally and on time. We could not be happier with the results. We highly recommend Style Floors for any flooring project you might be considering.

This was a great experience. We needed carpet for two bedrooms downstairs. Popped into this store,…read moreinstead of the nearby Home Depot, because honestly, I wanted to know why this store has been able to stay in business so long even though it's so close to a big box store. We were greeted by Steve, explained what we were looking for and we went home with some carpet samples. Nice & easy! No deposit needed by the way, like at other stores. My husband and I decided on the carpet. We called Steve & he came to our home to take measurements...and about two weeks later our carpet was installed. I am incredibly happy with the thorough, professional and excellent job done by the two carpet installers. they took very good care of the few pieces of furniture that I needed their help moving. They worked straight through, no breaks and finished in about 4-5 hours. They cleaned up, they vacuumed the area and made sure I looked at their work it before they left. The price we paid was very reasonable. It included taking the old carpet with them as well. Every person that I've encountered at the store is very kind, polite and professional. My only critique is I called the store on a Sunday to find out if our carpet had arrived, for installation on Wednesday. The person I spoke to said they would call me back on Monday to confirm. I did not get a call back. So I called on Tuesday to confirm that the carpet would be coming on Wednesday. The reason I wanted to confirm is it's a lot of prep work moving clothes out of closets, furniture and all of our stuff out of the way. And if for some reason the carpet was delayed that would help me with planning. Other than that, it was a great experience and I will definitely go back to this store for future needs. They do showers, hardwood, window coverings, too!