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    The Jarrell Company

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    10 years ago

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    Legacy Plumbing - Celebrating 20 Years of Service in North Texas

    Legacy Plumbing

    4.8(524 reviews)
    20.8 mi
    20 years in business
    Certified professionals

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

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    Truck

    Legacy Plumbing - Team

    Team

    Legacy Plumbing

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    Statewide Remodeling - Dallas

    Statewide Remodeling - Dallas

    2.3(32 reviews)
    2.8 mi

    I hired Statewide Remodeling through Home Depot, thinking the association would mean quality…read moreservice and professionalism. I was quoted over $12,000 for a very basic shower remodel, and while this was steep, I went forward assuming I'd be taken care of due to the Home Depot connection. The remodel was completed in July 2024, but within two months, the top hinge on the shower door failed, causing it to come off and rest dangerously on the floor. It took ten days of calling and messaging multiple contacts with no central point of communication before a technician finally arrived. The technician was shocked it took so long, calling it a major safety hazard. The real nightmare began in October when, less than a month after the first repair, the door started loosening again. After sending messages on Thursday and Friday with no response, the door shattered Saturday night while I was in the bathroom, leaving me with cuts on my legs. I sent photos to Statewide Remodeling with no immediate reply, and despite the injury and scattered glass, there was still no urgent response. By Monday, the same contact who had been unresponsive offered to replace the door "at no cost." Given that I had just had this remodel done, this response was insulting and inadequate. To make matters worse, glass was spread all over my bathroom in fine, hazardous shards. My daughter, who I asked to bring me shoes to leave the bathroom safely, was also cut. Who is responsible for the clean up of dangerous powder-like glass, there was no assistance offered, leaving us to manage this on our own. I went and met with a store manager manager at the Home Depot where I first met Statewide Remodeling, she asked me to send a detailed email with pictures etc, which I promptly sent, 4 days later no response from her or Home Depot. Despite my repeated calls, texts, and even multiple emails to the CEO, I've had no response. I do not trust the same people to come and put a new shower door up. This is a safety issue. This experience has been beyond frustrating and disappointing. I would strongly advise anyone to reconsider hiring Statewide Remodeling; my experience has shown they're unresponsive, unprofessional, and unsafe.

    Statewide Remodeling Home Depot won't stop calling. I told them several times i did not want a…read morequote and to stop calling. Don't give your info out in Home Depot. They will call you 7 days a week at all hours.

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    Statewide Remodeling - Dallas
    Statewide Remodeling - Dallas
    Statewide Remodeling - Dallas

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    Creative Design & Build

    Creative Design & Build

    3.0(2 reviews)
    13.7 miNorth Dallas
    Free estimates
    Certified professionals

    This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

    We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

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    Creative Design & Build - Kitchen Remodel

    Kitchen Remodel

    Creative Design & Build
    Creative Design & Build

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    ICO Construction & Remodeling - Save 15% Off Your Dream Bathroom Remodel!

    ICO Construction & Remodeling

    4.8(19 reviews)
    3.6 mi
    Certified professionals
    Free consultations

    We had a great experience with ICO Construction. Everything went smoothly and turned out great on…read morethe building of our laundry room. We received timely updates and any unanticipated work was quickly added to a change order where we could review everything before they proceeded. Price was also reasonable.

    ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

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    ICO Construction & Remodeling
    ICO Construction & Remodeling
    ICO Construction & Remodeling

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    Tribute Kitchen & Bath

    Tribute Kitchen & Bath

    5.0(1 review)
    15.0 mi

    We had a major remodel of an old style kitchen and wanted modern and white and lots of space for…read moreour kitchen gadgets and to be able to cook and hang out with friends in a stunning space. John the owner is an incredible designer and have an eye for details and utilizing the space to the max. We got to go to different vendors to pick out the materials and details that make a kitchen a true gem. We are grateful we picked his company. Recommend this business highly for remodel of kitchen

    From the owner: You'd expect North Texas's Best Of Houzz 2015 & 2016 award winning company to charge a premium on…read moreremodeling design services, but at Tribute Kitchen & Bath, that's not the case... Owner and master designer, John Voigt, believes that you should be able to preview your new home environment without committing to an irreversible contract. Since John designs, consults, and actively manages every project that his family business takes on, he doesn't have to pay outside workers to design his projects. This is quite unique in the luxury remodeling industry. And for this reason, as experienced by many satisfied North Texas homeowners, your project will begin with a free custom renovation design (worth $2500+) when you contact Tribute Kitchen & Bath today. Click through this ad to arrange your free design. Free designs are limited to the availability of John Voigt's design schedule, so take action now to avoid being placed on the waiting list.

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    Tribute Kitchen & Bath
    Tribute Kitchen & Bath
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    The Jarrell Company - kitchenandbath - Updated May 2026

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