Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Called during regular business hours and was greeted by a real, live, human being. Not AI. I had a…read moresmall issue with my 2019 Samsung dishwasher. They had a tech available the next day. Matt arrived solidly within the timeframe. He did a great job and fixed the problem within an hour. I was charged just the visit fee because no parts were needed. I was very pleased with the service and the quality and the value.

Absolutely superb expert. Fairly priced and always completes successful repairs. We will use Vlad…read morefor every project in the future and we have referred him to our friends. He's that professional.

Great overall experience. Quick same day arrival with upfront pricing. Detailed review of issue and…read morehad to order extra parts. Followed up to keep me updated with progress and quickly came to resolve once parts arrived. Would definitely recommend and use again for any issues.

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

Kyle was super helpful in getting our old oven igniter replaced and back up and running.read more

Nice tech, but misread diagnostic code on Viking Fridge and replaced a part that didn't need…read morereplacing. Spent close $700 first trip. Now wanted to charge $518 to fix actual part that was not working. Office Manager was rude and liked to hear herself talk. On website it talks about RICH (Core Values), but Donna (OM) was one of the rudest people I've ever dealt with. I wouldn't use them just because of her. $170 dollar part and trying to charge $518 after the first mess up is crazy.

Mr Appliance is the biggest rip off I have ever seen. There guy came out because dishwasher was…read morenot working properly. First the diagnostic charge of $129 plus tax. I didn't think there was tax on labor. Then he said it is the filter which he rinsed off and said you are good to go. Call me if you have any problems. The next day I ran this dishwasher and still have the same issue. I called today to see if he came back out of there was another diagnostic fee which I was told there would be. I said he didn't do any diagnostic on my machine before. This company is a huge rip off, do not care about their customers or the customer experience. Do not waste you time money or energy with this company. Worst experience I have ever had !!! And Max I have to disagree with your assessment. I did not repair the unit myself. Your guy said it was the filter needed cleaning and he did clean that out. The piece you referenced that I ordered myself was a plastic cover piece that functioned but a little worn. You guy said you can either replace that yourself or I can order one but that involves another trip. I looked up the piece he said was worn and I said I can get it online tomorrow for $10. Your guy said that is what I would do because if I order it then it would be $75 and not sure when it would be here. He said it is not creating your problem but I would replace it. When you pay $136 for a diagnostic fee that to me usually means checking out all the systems and see why my water pressure in the unit is so low. Your guy did no assessment. When I said here is the problem your guy said oh I already know what the problem is. He never bothered to check any of the systems in the unit. I appreciate your trying to reverse blame and put this at my feet but to me it is a simple problem that your guy did not diagnose he took a guess, address that but did not diagnose the problem.

One of our central A/C units went out the other day. The broken unit cools our upstairs room…read more Within 24 hours the room was over 100 degrees. The HVAC repair guy said we need a new evaporator and it's going to take about a week to get in (we have a home warranty, which a) is good, but b) is bad since we have minimal control over the contractor or the schedule). I didn't want all the stuff in the room baking for a week, so I was going to buy an inexpensive window unit ($99 for 5,000 BTUs seems the going rate), which by the way, are kinda hard to find. Then Thuy comes up with the idea to check Craig's List. "Brilliant!", I say. Well I find a listing for used A/C units starting at $50. I figure for a week's worth a cool $50 is worth it. Another bonus is that the place is a) pretty close to home and b) a bona-fide business, so I drive over to check it out (I did call first, but there was no answer). Well the bad news is no window units (even though the CL photo showed a stack). The good news is they have a pretty sweet 9,000 BTU portable that I can pick up for a song. OK, so the unit is used, does not come with the vent hose, and I learned later lacks the remote too. No big deal I think. I'm also hoping I can sell the unit when I'm done with it and recoup some of my cost. So I get a better deal by paying cash and head for home. Along the way I stop at Home Depot and pick up a piece of 7" (by 24") metal duct for around $4. With this and an old piece of plywood I vent the unit out the window and I'm in business. Bottom line, this place turned out to be a pretty good deal. I'll definitely consider them if I ever need another used appliance.

These two... Sonny and Crystal... are flat out terrible. Will they install something in your home?…read moreYes. Will they take your money for whatever they do? Yes. Just do not believe for a moment they know what they are actually doing. Oh, and the "warranty" they claim to offer, that is flat-out non-existent. They were called out to our home for a water heater replacement. They did install a scratch and dent water heat, and that is where the "service" with this company stopped. The water heater pilot would not stay lit. After having the unit only two hours, still having no hot water or a working unit, I could already tell we were scammed. It took two days to get the first call back. I was told it had to be a vent issue. I replaced everything vent related, and the issue continued. At this point I also started to get the full runaround from them; phone calls would not be returned, when they would answer I would be put on hold for over an hour, and then I would call back and get the "we have left for the day" message. Mind you, all I wanted was the part to make the water heater vent properly. According to the invoice I have it says there is a full warranty on parts and labor for up to 90 days. Again, word to the wise, do not believe this warranty is anything real. It is not. A week later we still had no hot water. I had learned more than I ever cared to about water heaters though. We did have a vent issue, and the issue was the ventilation piece that comes with the unit did not come with ours. DFW Appliance Doctors literally told me, "O'well, we did not get it either, so we cannot help you. Just call the manufacturer. It is under warranty." Yet another lie from this place. They, DFW Appliance Doctors, had removed the warranty sticker from the water heater. This rendered any factory warranty null and void. I call them yet again about this. Please keep in mind calls to these people after you have a problem are as much work as anything. They will stop answering calls from your number, and you better be able to get creative with numbers if you even want to try and speak to them. I am once again told, "O'well, that is not our problem. We did our job." Got to love that first class customer service there. Longer story made as short as I can, $360 worth of parts from the manufacturer later still no working water heater. By now, I had met a licensed plumber. He came by, looked at what we had, and said there was no way it would ever work in our house. It was the wrong unit from the word go, and any plumber worth their gumption should have known then. Another $1000 later we had a new, installed and tested, water heater that has not failed us since. DFW Appliance Doctors are NOT licensed. They will NOT honor any warranty they claim you to have. They will walk in, install your part, take your money, and walk out. That is it. You will get nothing more from them. STAY AWAY and BEWARE!!!

Amazing customer service and the tech knew exactly what he was doing with our refrigerator. He was…read moreeven on time!! I definitely recommended them to friends and family.

Eloy was very professional, knowledgeable and fair pricing. He's definitely my go to plumber now…read more I felt comfortable with him in my home.

I had a broken dishwasher mount and a moving faucet base and set up a yelp project to fix them. I…read morejust want to say a huge thank you to Eloy for fixing them. Very reasonably priced and a great experience! I think he is going to be my go to repair man from now on. Stuff breaks around the house all the time with kids around and it's nice to have a reliable person to fix things for you. He replied quickly and communicated with me throughout the process and updated me when he was on his way. He even found a creative way to fix my dishwasher mount when all the pre-existing mounting brackets were broken. All in all a great experience!

Frank is honest and capable, offering effective repairs to our washer and dryer. He is pleasant to…read morehave in your home, communicates well and cleans up after he completes repairs. Highly recommended

From the owner: Hello my name is Frank and I work on all major brands of appliances. I also clean dryer vents . I…read morehave 15yrs of experience on appliance repair and ready to help you out .

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

I absolutely couldn't imagine anyone being any better at fixing our commercial ice maker. There was…read morea little bit of troubleshooting going on for a while, but Dwayne would not stop until the job was finished. Didn't just leave us hanging... Like the last guy! They were FABULOUS!!!

From the owner: We offer fast, reliable and emergency appliance repair services on all major brands and models. We…read moreare family owned and operated, and customer satisfaction is our number one priority. Let us help you get your home running smoothly again!