My house had a pipe break under the slab and we had to renovate our entire first floor due to a…read morereally bad leak. Our beautiful hardwood had to be ripped up. Drywall was cut to find the source of the leak along with jack hammering through concrete in the kitchen and laundry room leaving HUGE gapes in the floor for weeks. The plumbers we hired left our house in complete shambles. We got some bids from professional flooring companies to put our home back together and decided to go with Masters flooring and I'm glad we did! The very day I called Masters, Julie was at my house within an hour to take measurements. I knew that day I'd probably hire them because that impressed me. We got an estimate on our project pretty quickly and it just went from there. She recommended an amazing painting company, Ben Moore Painters, who made our house look brand new! This company responds quickly, is attentive to the customers requests, extremely patient, and takes pride in their finished product. I highly recommend them.

Had a great experience with ordering and getting carpet installed. Also got a couple of good…read morerecommendations on painters.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

Mohamad was very helpful and came out multiple times with different samples to meet our needs and…read morehad great input. He was able to measure and give the quote on the spot. Scheduling was very communicative and the crew came out and finished the job better than expected. I would definitely recommend and use them again.

Chad is responsive and crew that comes to install is fast and reliable. I don't know how much…read morecheaper these guys are compared to competitors but I found the price to be fair and I'm willing to pay a bit more for quality and customer service.

I unfortunately did not have a good experience dealing with Chad…read more I paid the deposit for the hardwood floors in Dec 16, 2022. Since then there has been rescheduling multiple times - the first 2 times was me. But, the last 3 times has been Chad. And, each time there was no communication from his end, I've been asking him about when the work would start and he would tell me on the morning of the installation that it was being rescheduled! Even now for the past 3 days I've emailed and texted him about processing the refund - and he's gone quiet!! This is no way to do business.

I had Steven help me with new carpeting for our house. We were out of state and it could have been…read morea stressful experience but Steven was super helpful. Lupe was our carpet installer and he did an amazing job. Overall it was a great experience and I highly recommend Steven and Lupe.

I've had my dining room rug less than 1yr. It does get a lot of traffic but lots of threads are…read moreloose and pulled up. I called them about replacement or warranty since it's under 1 yr. They said sorry and told me to cut the threads.

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!

Juan and his team gave us an amazing service for our carpet cleaning. They were timely, responsive,…read morepunctual and professional!

Simple carpet cleaning job. Good price, Paid exactly what I was quoted. Very good communication,…read moreThey arrived in the stated time frame. very happy with the results. ty..

We spoke with the owner at length about the different options for flooring. He was extremely kind,…read morevery knowledgeable about different flooring for different projects, they do installations. He can also order any flooring they offer at Daltile off 35/820 in Fossil Creek, and they have a great selection and beautiful show room. I will say it's probably best to go in the morning, because we went in late afternoon and his building was wicked toasty.

We recently had our flooring replaced throughout our home. I got four bids and decided on Turner…read moreFlooring. I am so happy with my new wood floors. The installers were respectful of my home and did a wonderful job. The entire process ran smoothly and communication was great.

We used Floor Barn to install our porcelain tile floor and for carpet on stairs in a house we…read morerecently bought. First off, we didn't buy our tile from them because we found a fantastic deal at Lowe's, but they were willing to install the tile anyways--not every flooring place is willing to do that. Trust me, we shopped around for labor quotes and got told several times that we had to buy the tile from a flooring company or they wouldn't install it. Floor Barn was great and willing to work with us. They didn't have the cheapest quote, but they were local and had great reviews, so we decided to give them a shot. We are so glad we did! Don and the team are all true professionals. Of the four contractors we had working in the house, Floor Barn was the only one that we didn't have a single issue with. They did their work quickly and with high quality workmanship. We were so pleased with the installation that we will definitely use them again! I can't recommend them enough--give them your business!

The Floor Barn does excellent work and provide a top notch customer service! They answered all of…read moremy questions & was flexible with my schedule. Thank you!!