We just had carpet installed in our new home and can't be more pleased. It is absolutely beautiful!…read moreWe were on a time crunch and Tammie went above and beyond to help make it happen quickly. She is so personable and very knowledgeable about all of their products. The installers were also amazing. They were so precise and did a fantastic job. We couldn't be happier and will continue to do all of our flooring business with them.

This is my second time using this company and the patience they have given me has been super…read moreespecially having to deal with Allstate in getting my home re-carpeted. I checked other places, and came back to this company. Tony and Tammie have been absolutely wonderful.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

I have used Ray and his team of most amazing flooring people to renovate 2 bathrooms, tile my…read morekitchen and den and refinish my 100 year old wood floors. They were so professional, considerate, and just plain wonderful! I have recommended them to multiple friends. Love them and the work they do so much that I hired them to renovate my guest house! Fantastic! Oh also, their bid was on par. You won't regret hiring them! Believe me, I only review the best or the worst online. Nothing middle of the road :-).

Very professional and did a wonderful job installing solid oak flooring on our stairway and…read moreupstairs landing and office. I think most of their work is for commercial facilities which transfers to professional communication and attention to detail not evident in other residential contractors. Also, not a franchise but family owned and operated by people who take pride in their work. Good people who do great work at a fair price.

Purchased a remnant, a bit smaller than we wanted but salesman ASSURED us it was cut perfect and…read morehis warehouse man personally checks before selling it. NOT the case! Before buying, unroll it and inspect it yourself BEFORE paying for it. Pleased with price, remnant, but not what we were told. Two separate chunks missing. This wouldn't have been a big deal except we were counting on every inch.

Very friendly staff. Jason Edward's did a great job helping me find what I need and answering all…read moremy questions. I highly recommend JED's Floor Store.

Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!

These guys just did a fantastic job. In and out in two days and my epoxy garage floor is…read moreincredible. Highly recommend. Tom W

David did an excellent job on my garage floor. He communicated well and went above and beyond on…read morecustomer service. The floor look amazing! I highly recommend.

We do NOT recommend. Called & was told installer would call…read moreme back to answer questions. Left several more messages. Never called me back. Went to GED's Carpet on 360 in Grand Prairie and had excellent and professional service.

We just finished our third round of installation of new wood flooring with the MB Carpet folks and…read morethey exceeded our expectations again and we could not be any more pleased with the quality of the materials or the expert installation crew that did the work. They installed about 1200 sq feet of flooring in just three days including removal of the original wood floors, foundation floating, moving all our furniture and everything else necessary. They were very competitive with one of the major national flooring companies without the high pressure tactics and car salesman like tactics. I highly recommend them. A J Dodson

Refused to remove boots when inside house. I Offered some shoe coverings and they refused to use…read morethem as well to said if they put it on they will wear it all the time, and outside too..I like keep my house cleans, and do not wear shoes inside of the house. Job was done well. Carpet looks good but I had to clean up a lot of stray fibers and I had to clean and scrub the new carpet because they wore their dirty boots on it. Kind of confused why someone would do that. Then I had to scrub the other floors from them tracking dirt inside my bed room and bath room. I'm really upset with people do not respect my house. Definitely will never call this company again

I just had a lot of Karndean vinyl flooring. Excellent installation great product. Minimal extra…read morematerial. The installation team were friendly and easy to deal with.