The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

Don't contract with this company for any hardwood flooring installation if you are looking for long…read moreterm quality. We had over 2000 square feet of hickory hardwood improperly installed by this company when we bought our new home. The flooring was not properly acclimated prior to install and was installed in front of our dishwasher blocking the appliance from repair or replacement. The floor "popped" over the first 3 months after install sounding like gunshots at all hours of the day and night. The boards separated and cracked lengthwise despite keeping our home in a 63 to 72 degree temperature range - exposing the hardwoods to water damage / warping when a glass of water is spilled by compromising the sealant that was applied during install. When asked for a solution to the access issues around the dishwasher, Doug suggested cutting off the legs of the appliance. We requested he discuss replacing the hardwood between the dishwasher and the island with tile and he ghosted us completely. We are looking for a vendor who can address the replacement of hardwood for tile as we requested.

I have worked with Doug for both professional and personal projects. Fantastic customer service…read more Quality work. He will bring carpet samples to me! He and his crew always show up on time and get the job done. They have great prices and are just so great to work with. If there ever happens to be anything wrong (which is very rare) he always make it right. I would highly recommend Carpet World for any type of flooring installation.

Purchased a remnant, a bit smaller than we wanted but salesman ASSURED us it was cut perfect and…read morehis warehouse man personally checks before selling it. NOT the case! Before buying, unroll it and inspect it yourself BEFORE paying for it. Pleased with price, remnant, but not what we were told. Two separate chunks missing. This wouldn't have been a big deal except we were counting on every inch.

Very friendly staff. Jason Edward's did a great job helping me find what I need and answering all…read moremy questions. I highly recommend JED's Floor Store.

I would give 6 stars if I could! We worked with Chelston and she was super patient with us as we…read morelooked at lots of different brands, types, textures, price ranges, etc. She helped us find exactly what we were looking for at a price we could afford. Installation was quick and easy and the installers were very courteous and professional. The quality of the new carpet and padding is amazing and we could not be happier with the final result. Highly recommend!

In October 2024 I had Trendsetters Flooring install new vinyl plank in my entrance way, living…read moreroom, and hallway. I worked with Chelsey Weatherly, and she helped me to select my flooring and arranged the installation. She was great to work with from the start to finish. It was a very smooth install. The company was very professional and did a great job! This was a referral from a friend of mine, and I'm so pleased I went with Trendsetters.

We got estimates from three top-rated companies, and Premier had the best price by about $1,000…read more Premier ordered a sample of the floor we wanted and had it shipped directly to us. Premier ordered the floors the same day we selected them. They arrived the next week, and the crew (employees of Premier, not subcontractors) had everything installed within the next two days. The quality and price were excellent. The experience from start to finish was ideal.

This company is amazing! They are so easy to work with and so friendly to make sure you are getting…read moreexactly what you need. The owner, Lee, when above and beyond what I expected from a flooring company and we are so glad we found them to work with!

Eddie and his crew did a excellent job on our floors. Also the service was done quickly than I…read moreexpected. I am glad I went with his company. Andrea J

Eddie and his crew came in at the 11th hour of a very difficult project. The floor was a mess and…read moreneeded a lot of attention. Eddie told me in the beginning that his team will not be done until it's good enough for his own home. Lip service for some but the end result speaks to his truth. Of all the trades involved he was very communicative, punctual, and willing to work with us. Highly recommended and will use them for any future flooring needs.

We do NOT recommend. Called & was told installer would call…read moreme back to answer questions. Left several more messages. Never called me back. Went to GED's Carpet on 360 in Grand Prairie and had excellent and professional service.

We just finished our third round of installation of new wood flooring with the MB Carpet folks and…read morethey exceeded our expectations again and we could not be any more pleased with the quality of the materials or the expert installation crew that did the work. They installed about 1200 sq feet of flooring in just three days including removal of the original wood floors, foundation floating, moving all our furniture and everything else necessary. They were very competitive with one of the major national flooring companies without the high pressure tactics and car salesman like tactics. I highly recommend them. A J Dodson

Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!