They came out and gave us a quote for flooring that was meant for "high traffic" and would hold up…read moreto normal wear and tear. We paid the extra to get that kind of quality. The installations (both as we did in 2 different times) went smoothly and they moved the furniture. When we had an issue, they came out and and promptly fixed the repair. However, it's only been 5 years since they installed and "high traffic" laminate they put in is creasing, breaking and worst of all, peeling all over the house. We are beyond the warranty period so they are of no help. We've had to put area rugs to cover the peeling areas because they have now become a tripping hazard. We are on a fixed income and now have to find a way to replace the floors. We are very disappointed that what the salesman sold and what we got are two very different things. Let the buyer beware!

WARNING: Stay far away from 50Floor unless you want a nightmare on your hands…read more I spent nearly $15,000 directly with 50Floor for flooring installation that was sold to me as a lifetime warranty job on both materials and labor. Including damages and repairs caused by their poor work, my total out-of-pocket cost has approached $20,000. From the start, this was a disaster. The original contractor--who is supposedly part of 50Floor--brought in random workers from his personal company to rush what was supposed to be a 5-day job into 3 days. Why? Because they wanted to bail early and get to a higher-paying job. These workers openly admitted to me that 50Floor rips off both customers and installers, and that most of the money I paid went straight into the salesperson's pocket, not into quality work or service. During installation, regional leadership and even someone from another market showed up to inspect. But after that day, the installers threatened me personally, handing me their cell phone and telling me not to call corporate because they don't like interference. If that isn't a massive red flag, I don't know what is. The floors were laid over chunks of leftover ceramic tile that were never removed properly. On top of that, the leveling compound they poured leaked out and stained my entire back patio concrete, a costly repair I had to cover myself. Their shoddy work caused additional damage to my home--sheetrock cracks, baseboard damage, and patio damage that have added thousands more in repair costs beyond the floor. The flooring itself started failing immediately. I reported this well within the warranty period: planks were lifting, cracking, and separating everywhere due to poor prep and installation. The "best technician" 50Floor sent out inspected the floor on his hands and knees, literally laughed, and said the entire floor needed to be completely redone. If that expert's opinion doesn't tell you how bad this was, nothing will. I have had multiple serious back procedures, making it physically impossible for me to rip up my entire house to fix this mess immediately. Because of the massive effort and expense of moving all my belongings twice, I delayed repairs on their recommendation. Fast forward to four months after my warranty expired, I reached out to request repairs on just two small, easily accessible problem areas--literally spots no bigger than a half-dollar coin. Instead of help, I was met with cold dismissal and told I had to pay hundreds of dollars for materials that were supposed to be under a lifetime warranty, plus even more for labor. This is not just poor service--it's a blatant betrayal. They lied about the warranty, ignored their responsibilities, and treated me like a cash cow. The entire experience has been a financial and emotional nightmare. If you value your money, your home, and your sanity, do not use 50Floor. They sell you a dream and deliver a disaster. Their customer service is dismissive and unprofessional, and their installers are borderline threatening. I have comprehensive documentation--emails, photos, videos--to prove every word. Take my advice: look elsewhere. You'll save yourself thousands and countless headaches.

They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

Scotty and Ashley from Top to Bottom Flooring are amazing! This company really does great work and…read morethey offer a great customer service experience. I'm so happy with the extra attention to detail Scotty paid while carpeting my stairs. If you want someone who is professional, courteous, reasonably priced, and quick on the job without sacrificing quality, then Top To Bottom is the way to go. You surely won't be disappointed.

From the owner: Our business Specializes in providing the best service and installation on all types of flooring…read more Carpet, Vinyl, Laminate, Brand New vinyl plank 100% Waterproof floors, Prefinished wood floors, and Ceramic or Porcelain Floor tile. We help you through the whole process, In-home estimates. Residential and Commercial. 20 years experience.

I would 100% recommend Nando's flooring for your home or business project! His team showed up on…read moretime everyday and were very professional and the quality of work is outstanding! I am very pleased with the value the quality and the communication!

Had Fernando and team installed vinyl plank flooring in my master bedroom and sitting area. They…read moredid an amazing job like before. Fernando also added tiles to my existing kitchen backsplash extending it further. Love the dedication. Very competitively priced too! They spent the whole day getting all the work done in one day! Love it. Will be using Fernando and his team again for any addition work needed on the house. Highly recommend.

Dealing with caroet now was a very good experience. The…read morefirst call I made they were very professional They followed thru on their quote, timelines & job perfectly. I found their quote to be very competitive & gave them the job. They installed, cleaned & walked me through a QC check perfectly. Job well done from start to finish

Amazing from start to finish James came in and was…read moreincredibly respectful when I asked for him to remove his shoes (we were steaming our floors). He then proceeded to showcase all of our carpet options. He gave us pros/cons, answered all questions, and was very patient. He sent me quotes promptly and gave suggestions that balanced our budget and need. Installation was just as smooth. The crew came in this morning and knocked it out quick. They didn't drag anything across my hardwood, they were mindful with their equipment, and they were very polite. I have never felt so at ease with people in the home. Finally, the work itself was impeccable. They installed, cleaned up, and vacuumed the floor for good measure. Would definitely recommend these guys. Great job!

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

Absolutely beautiful!…read more I saw their work on a house that they had done wood flooring on and carpet. Very impressed with the attention to detail. Would definitely recommend.

From the owner: Hardwood flooring with a professional installation.read more

The Dickerson folks just finished installing LVP throughout our entire home, and they did a stellar…read morejob! This is the second time we've worked with Dickerson to purchase and install flooring, as they installed the laminate in our previous home as well. Jason and his team are trustworthy, diligent, and very skilled. They did everything they could to make what is naturally an inconvenient process as painless as possible. They worked around our needs for our pets. They worked in masks in the face of the pandemic, which was important to us. The same two people were here every day of the job, which also made us more comfortable. As long as we live in their service area, Dickerson has our business. I'm very grateful for all their hard work!

From the owner: Carpet Installation- because we do it better with more re-enforcement…read more See "What makes us unique with above average, Higher Standards than our competitors?" on our website