Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

This guys did phenomenal work transforming our floors. It was a large project they got done within…read morea week. Moe worked with us closely bringing samples and put up with us and our kids during multiple visit to make sure we got what we wanted. We went with real wood floors in white oak. Any issues or questions were addressed immediately. We are in love with the results and happy we choose them. The reviews are legit. Look no further than them. Thank you!

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Look no further, NTX Floors has it all!…read more Quality products - CHECK! On-top-of-it customer service - CHECK! Prices that do not break your budget - CHECK! Plus, the whole process took less than 2 weeks... meaning from the time we walked into the store, scheduled an estimate, ordered our carpet, scheduled a removal and installation date to walking on our new carpet. Talk about efficient! If we ever need anymore floor work done, we'll be return customers. :D

Nate and his team just finished installing carpet for us and we are pleased with the end results…read more Their prices are competitive (we got about 5 quotes) their process is efficient, they were on time, extremely respectful, detailed, hard working and clean. I highly recommend these guys for your next flooring project!

This company worked with me to resurface my garage floor before I moved in. My trust was not…read moremisplaced as they did a great job. I've had normal epoxy floors before, but this improved product is very impressive and well worth the investment.

After purchasing our home and seeing the condition of the garage, we knew we needed a professional…read moreepoxy coating to transform the space. After reaching out to multiple companies and receiving several high-priced quotes, we thought we'd have to postpone the project due to our budget. As a last effort, we contacted Colby at Diamond Cut Garage Floors, hoping to finally find the right balance of quality, warranty, and affordability. From the moment we met Colby, we knew he was different from the rest. He was professional, incredibly knowledgeable about his product and craft, and being a Veteran, he immediately earned our respect and trust. His quote completely outshined every other estimate we received, and choosing him was an easy decision. His crew arrived on time, worked efficiently, and demonstrated impressive attention to detail, completing the job in a single afternoon. We couldn't be happier with the craftsmanship and final result. The pictures truly speak for themselves. Highly recommended, excellent work, unbeatable pricing, and outstanding professionalism from start to finish.

They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

Fantastic work! Great communication and prompt carpet repair service at a great price.read more

Tony responded to my quote request almost instantly and was at my house within like a day. The…read morecarpet issues I had been procrastinating for 2 years were resolved within hours since he came with everything he needed to not only give a quote but also complete the work. He worked efficiently and got a few rooms restretched within a few hours. Everything looks much better (no thanks to the original carpet installers) and even the creased up areas I didn't think would come out are looking fine. He also helped with another issue in the house, a kitchen floor chip, at no cost. He was also friendly with my young kids who were asking him a ton of questions while he worked on it: babysitting and a repair! Definitely recommend for carpet and also just general repair needs.

Exceptional Quality: All facets of our Flooring installation…read more Having any type of floors installed is an involved process with many phases and each phase must be completed exactly right. In terms of securing a contractor and as a standard of practice, I would never suggest just getting one quote, but in this rare case I can state unequivocally a person can exclusively select Texas Best Flooring Company and not have to look elsewhere. This company and our experience is the exception and not the rule. Keep in mind, there is a great deal that goes into installing a floor. It encompasses many steps to do it correctly and it is a trade that requires precision. When we purchased our house in 2016 it had been a remodel with one of the rooms having hardwood floors that were not sealed and secured properly. Consequently, there were issues with moisture that exacerbated the original installation. Something a buyer could not detect initially. Fast forward to March 2026 and we interviewed two contractors who claimed from their website they had years of experience installing floors. I am sure those contractors had years of experience installing floors *incorrectly.* With Texas Best Flooring, David using specific instruments for moisture detection and moisture movement was able to analyize the data and then ascertain the root cause issues along with the subsequent impacts to the previous floor. What followed was one of the best proposals we had seen from a contractor that offered a comphrehensive solution for our floor. This proposal explained the methods and scope of work necessary to accomplish this installation the right way! The way it should have been done the first time around. The thoroughness of this proposal was indicative of the work that was to follow. From the grinding of the concrete slab phase, leveling, buffing, application of specialized expansion sealants, adhesives etc...the hardwood was ready to be installed. Every step of the process was completed with utmost quality and attention to detail. Their customer service is highly knowledeable and a pleasure to work. And David's technical team is cordial, considerate, clean and professional throughout. To summarize, Texas Best Flooring Company is a turnkey operation that provides exceptional services from cradle to completion. We will be recommending David (Texas Best Flooring Company) to everyone we know and if we encounter someone talking about needing a floor installed we will let them know as well to contact David and not waste time going elsewhere.

After due diligence with two different highly skilled and knowledgeable wood floor installation…read moreproviders, we selected Texas Best Flooring. If every supplier or manufacturer is as effective, thorough and competent as David at Texas Best Flooring and his team, then it would be satisfaction from the start. I could not recommend a better wood floor provider than Texas Best Flooring. I think David and his team represent the vanguard of this profession and I could not be happier with the materials they installed. The materials are just 50% of this. The installation is paramount and this team of professionals really know what they are doing. These statements are supported by their: -knowledge -thoroughness and details -explanations and willingness to answer questions -comprehensive moisture testing to determine best flooring solutions for our particular situation -clean prompt and efficient workmanship from start to finish -cordial team dedicated to the highest quality I wish all service providers were as professional and knowledgeable as David at Texas Best Flooring. I will be recommending David at Texas Best Flooring and his team to anyone I know who is in need of replacing or upgrading their wood floors.