**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

These guys just did a fantastic job. In and out in two days and my epoxy garage floor is…read moreincredible. Highly recommend. Tom W

David did an excellent job on my garage floor. He communicated well and went above and beyond on…read morecustomer service. The floor look amazing! I highly recommend.

When I finally needed new flooring for the entire home I went to IStone to see A.J.!…read more He has great design skilled as well as a good understanding of delivering what your want. I worked with him years ago on a small project and now that i am ready to move forward i stopped by their store in Haltem City. More to come on this and must say his wife who runs the store was great to talk to and her knowledge of flooring was great.

My floors are not completely finished so I will be doing an updated review soon…read more I have been working with AJ, and I must say he is honest, easy to reach, and very knowledgeable. He was prompt and thorough when giving me an estimate. I am happy I chose him over other flooring companies.

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

We loved our past experience with William French so much, we asked Gary and Joe to help us remodel…read moreour jack and jill bathroom. The communications between Gary Jackson and Joe Norris was once again fantastic. They kept us informed on a daily basis which trades would be at the house. After we picked out the materials, the project only lasted three weeks as promised. I highly recommend anyone considering a home improvement project to give Gary and Joe a call. You will be very satisfied with the finished product.

We love our kitchen remodel. We think it came out great. The team was easy to work with and…read moreattentive to our needs. I'm sure a lot of companies due quality work and William French Home Improvements is no different, but the biggest compliment I can give them is that they had outstanding communication and showed up every time they were scheduled to be at our home working over the two month renovation project. That isn't always the case with other providers and allowed us to better manage our schedules during this process.

I want to share my recent experience with a really fine contractor. I recently contracted with…read moreFloorsEliteDFW, headquartered in Southlake. I wanted to expand the oak flooring in my house and I needed repair of existing oak flooring in a long hallway. The owner of Elite Flooring, Kevin Clement, assured me that he could repair the damaged area to look like new and that he could add the additional flooring to an exact match of my existing wood floors. He quoted me a very reasonable price and gave me an accurate start date. His crews were very well supervised, friendly, and clean cut. They were clearly knowledgeable and sealed off the work areas and air conditioning vents with plastic sheeting to eliminate the spread of sawdust residue throughout the house. Kevin was at our home every morning to inspect the progress, answer my questions, and to lead his people. Though he had other jobs under way simultaneously, one of which is an extremely large job in a palatial residence here in Colleyville, we were led to feel like we were his sole customer at that particular time. He was back this morning with one of his crew to rework a bit of caulking because he was not happy with the prior work. This speaks to the high standards that he maintains. He insisted that this rework take place, not me. In short, we love the results of his work and had a truly great experience working with him. I highly endorse FloorsEliteDFW. Here is his contact information below. FloorsEliteDFW 817-866-4887 https://www.floorselitedfw-llc.com/

we needed flooring installed in a hurry. we spoke with Kevin at 7 pm and told him what we needed…read more he showed up with the installation crew at 9:30 the next morning. I have to say not only was I impressed with the service but even more impressed with the amazing crew who worked extremely hard to get the job done. these folks are respectful and you have absolutely nothing to worry about, they treat your home as if it was there own. the completed job included flooring downstair, upstairs and a challenging staircase. Kevin and his talented crew exceeded our expectations and provided us with a beautiful floor that we get compliments. Hire with confidence and you'll get the best service and truly professional installation. Dont waste your money on the big name stores, this is the only way to go! Thanks, Kevin!!

Thank you Mike from Floor &Wall Design. Mike has done a lot of work for me. He is the only…read morecontractor I know that has an actual store location. He lets you bring home samples ( which is very helpful).Also he is frequently on the job site with his workers. "A"plus rating from me..base boards are on the way.

Walked into store and got price on wood flooring product. I then had the older couple running the…read morestore come out to verify measurements and to quote for install. That's when the price of the wood flooring started going up in price. I questioned the older man about the price, because the price quoted in the store was much lower than the invoice price he sent me. He then sent me another invoice with a lower price, but still not the price provided in the store, even when taxes are figured into the amount. Overall, I think they try to sell you based on where you live and if they think you can afford more, then they will stick it to you. They bid one room sized 14x17 for engineered wood for cost of wood and installation of over 4 grand, compared to two others that bid both around 2,200 and 2,400 in costs to install and materials. I would highly suggest you comparison shop when dealing with this business. From the old man, I heard you did not take into consideration sales tax and I also heard - prices are going up, especially shipping. I suggest you do the leg work and get several bids and just not do business with this group. Save yourself the time and money both.......

Absolutely top notch service and high quality work! The price quote was detailed and fair. When…read morewe needed more immediate scheduling, they juggled and made it happen for us so we could list our home quickly. The craftsmanship was second to none and the technicians were courteous and knowledgeable. Our tile looks WAY more amazing than we even imagined it could look! What more could you ask for?

Wow is all I can say. We have travertine floors, and haven't maintained them like they should…read morebe..especially in a high traffic area. Dave's team was friendly and knowledgeable. They did a great job preparing the surrounding floors to protect them, and worked fast. My dingy travertine and grout looks new again, and it's almost 10 years old. Picture below is of my LIGHT grout I haven't seen in years. Thank you!!