We had some horrible recent experience with the Pacific Sales team inside best buy located off of…read moreexit 6 on US 75. The staff there was highly unprofessional. They sent us a wrong washer dryer that did not fit our washer area and when we had to return it, they were asking us for the restocking fees. Even though the sales person agreed that it was her fault that she sent a wrong delivery, the manager there did not agree to waive off the restocking fees even though it was not our fault. Then they asked us to order another unit from Pacific Sales in order to waive off that fees. We had to wait another 2 months to get the washer finally delivered. I am trying my best to tell all my friends never to go to that store for buying any appliance and I will continue to do so!

The WORST customer service!!! Getting someone to wait on you is a challenge, and the young kids…read morerunning the show obviously don't care. Purchased an expensive range and was told delivery in 2 weeks. Three weeks pass, and no range. Not in any particular hurry, so didn't worry. Stopped by the store and the kid working that day said no delivery had been scheduled and it wasn't his sale, so he would tell the salesman to schedule the delivery, and it would come 'next week'. Another week passes, called the store. Phone rang and rang and rang, so long it finally rolled over to a central scheduling person. Talked to him, he called the store, and transferred me to him. Right back where I started..... SO, now I speak to a young girl who obviously couldn't care less. She SAYS she is the manager, but that is a scary thought. She assures me it will be delivered on Thursday, and I will receive a call Wednesday night to schedule a time. You guessed it!! No call on Wednesday night. Called this morning, and after multiple issues, finally spoke to someone who told me it would be here within the hour. Still waiting!!!!!!!!!!!!!!!!!!!!!!! The absolute worst customer service!!! It's too bad, because they have a great selection of appliances, but I won't be going back for the rest of my kitchen remodel products! I wouldn't recommend you go here unless you can carry your purchase out with you!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

Back in April, we started to look at ideas and materials for a bathroom remodeling project we were…read moregetting ready to undertake. We happened in to Floor & Decor on a rainy Saturday. We didn't have an appointment but lucked in to have Renee help us because she had a cancellation. What a delight Renee is! She was a godsend - sharing her knowledge and suggestions because we asked for any advice we could get. She took a cart around and picked up some sample tiles that we liked and then helped us place an order once we made our final decisions. The prices seemed very reasonable and everything was in stock except for the vanity, but we weren't ready to receive that until after the tile and shower was built and installed. I returned some extra unused Schluter profile with no issues at all. Every transaction was businesslike and professional and we were always treated like a valued customer.

Great selection and friendly staff , answered all my questions and helped me find what I neededread more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

we hired Jackont Remodeling to help us with a kitchen remodel, they did a wonderful job on a…read morecomplete kitchen remodel. After a satisfying first project we decided to remodel out master bathroom and guest bathroom as well. The did a wonderful job. Ari our project manager was great throughout the entire process! Very recommended!

Ari and his crew did a complete remodel of an upstairs bathroom fixing a prior contractor's bad…read morework that resulted in the bathroom leaking into our kitchen and ruining the ceiling. his crew replaced the tub, shower doors, sink, toilet, floor, lighting and paint. Theu also fixed the kitchen ceiling and replaced the floor in my laundry room. Their price was very readable and the work was excellen. We had daily communication from him and his crew led by Martin was outstanding. I will definitely use again for larger projects.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

Very professional and productive team. I went there ask for a kitchen remodeling plan, and told…read morethem I want it to be done next week. The owner layout a plan right away and tell me the exact price which I agree to. Next couple days, him and his team came over and worked on my kitchen. It only took them 3 days to remove all the old cabinets, installed new one and the new countertops. The work is done perfectly and professionally. I definitely recommend this business.

I don't know we're begin. Kevin and his crew are AMAZING . Kevin designed my kitchen with all my…read morewishes and proper flow and function. There prices are very competitive and the quality of my cabinets are great.

The name is very on point for what it is. It feels a little like a small Big Lots or maybe a…read moreTuesday Morning. Some bedding, some small kitchen appliance type items, some small furniture, and lots other things. If you are waiting to pick up children from ballet or theater, it is worth stopping in and checking out.

Rude business owner.. messaged them on Fb since they spam the marketplace with their stuff. Wanted…read moreto see if they had a Christmas tree and he sent me a price and a pic of the box... when I asked what model he looked online and increased his price from 290 to 375 honestly if he would have admired he priced it wrong I would have been okay but then he even made a rude comment that if I could afford it go buy it for $700... phew glad I saved myself a trip on spending some money at this establishment.

You all ought to be ashamed of yourselves…read more We Bought the wire stand and candles to keep the catering trays warm for our group event Returned them within 24 hours The first lady laughed and referred our group member to her supervisor. The supervisor stated that they do not return small items (i.e. small purchases) We asked her where is that written because the note at the register states they allow returns within 30 days Then supervisor said that she would return but keep 25% for restocking fee I told her, now you've given two different stories in less than 5 minutes... which one is true. I offered to place the items back on the shelf (would have taken less than on minute) but she said .. .that's not what restocking fee means and then referred to large purchases (my return would have been approx. $100) I advised the supervisor that I'm not giving her $25 for nothing and left store asking her 'Is your business that desperate for money?' So at what point does anyone care about A. Being honest B. Not blatantly making up rules C. Customer service D. Overall wanting repeat business. It's 2024, if you have humans working to represent your store like the above.. GOOD LUCK!

Liked this place a lot. Lots of restaurant supplies and equipment. Very nice staff and willing to…read moreorder anything you need. Thank you all for wearing mask . They also have a lot of patio and indoor furniture to look at.

I purchased a Blanco kitchen faucet and it has been awesome for 15 years.The cap came loose and…read moregrinned in the garbage disposal and was able to replace it!!!!!!

This place is pretty unbelievable. It's what it says - a builder's showroom. My out-of-town…read morelandlord is redoing a bathroom in my leased house and asked me to make the rounds checking out claw foot tubs. I suggested one I saw in their showroom and I'm not sure if she's going to get that one or a less expensive model from Home Depot but beware of going in. You will be ready to sell your blood to remodel your bathrooms and kitchen.