From start to finish this place helps so much. We had an associate named Lynda who went above and beyond to make sure we were happy with what we needed even if some of it was at another store. She was the best and I highly recommend this store. Great prices too! read more

We ordered a custom iron door and a back door and also purchased some door hardware at the store location in Lewisville. Mike is absolutely outstanding to work with--he is such a nice guy and super knowledgeable! He made sure to get all the details right and fielded our dozens of questions. Install was a breeze, and the communication was solid from start to finish. Our home looks beautiful with our new doors. We will definitely return to Seconds and Surplus! read more

The best store for super low prices on items that are usually marked up in those huge box store. We came in for a for that cost double at the local well known name store. We also eyed some toilets and kitchen vanities that will be our next purchase. What los really great is the staff is super nice and knowledgeable. read more

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I walked into the cabinet design services section of the Dallas location and Nancy was friendly and eager to listen and help me with my needs. I ended up with the special order Koville cabinets and could not be more satisfied. Not only was she able to beat out all the competition (I got 5 quotes!) on price and quality, everything was taken care of from Initial meetings to delivery. My contractor has been impressed with the quality of the cabinets too. I have nothing but amazing things to say about Nancy! She was very patient while I changed my mind a million times. She called me and walked me through taking the measurements which I needed in detail because I reused my existing counters. It's very evident she is very experienced in her field. She knew the design platform very well and sent me detailed pictures every time we changed the design up. My kitchen is exactly what i expected. I couldn't recommend Nancy or seconds and surplus more! Every need has been taken care of and every expectation has been exceeded. Please ask for Nancy when you need your next kitchen designed! You will not be disappointed! read more

Seconds & Surplus - Unfinished kitchen. Koville Cabinets. - Building Supplies Near Me - Lewisville, Texas

I needed a professional to review my existing layout and draw out my ideas. Eric Reading was courteous and knowledgeable in putting my ideas plus his professional touches in the new drawings. He also suggested other ways in getting the new kitchen put in. I also visited the show rooms and was greeted by professional staff. They do take the time to answer my questions. I would recommend this business! read more

Solid buy today! My wife and I got helped and greeted by Jd. wet knowledgeable. We got a great deal on some counter tops and are even storing them there until we close on our house. Highly recommended. read more

Randall is our go-to inside sakes person and he is amazing! Super professional and extremely nice. If Randall is off, we try to go in another day. read more

Bought an iron door for our home - absolutely beautiful!!! The doors faces west so it gets lots of sunshine/heat in the afternoon here in Texas, but the inside of the door is room temperature. Love the hardware we bought at Seconds & Surplus too. We saved at least 50% buying our door here. The installer went above and beyond - the house is 20 yrs old and needed trim work inside and out. We'll be back when we remodel our Master Bathroom later this year read more

Seconds & Surplus - Building Supplies Near Me - Lewisville, Texas

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Ordered a full set of cabinets. They sat in storage untouched for over a month because of a construction set back. One was damaged and i contacted the business. I didn't receive a follow up email and i got busy with work and a bit of time went by before i could contact them again. I did speak to a rude person regarding this however when i talked to the correct person they are going to make it right. The rest of the cabinets were great for the price. Will do business with for my next several remodels in the upcoming months. read more

Seconds & Surplus - Building Supplies Near Me - Lewisville, Texas

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I visited yesterday to look at tile for my bathroom floor. I am sure I looked lost (or maybe overwhelmed by their inventory!) and Mike asked if he could help me ... he listened to what I wanted (textured tile - no other specifics lol) .. which was vague at best and showed me several options including different ways to lay it out, explained which had pattern variations vs consistency, etc. Mike was patient with me even when I took pics and sent them to my boyfriend and another to my contractor for their opinions! In other stores, the person might have left me, but not here! Later, when my contractor unloaded the tile from my truck & I told him what I paid, he was shocked & said he would have paid nearly double at the place he goes! He will now be going to S&S as his regular place! read more

Jennifer Hamm at the kitchen design helped us redo our kitchen which had water damage. She has the most amazing design ideas which we could never even thought off. She went above and beyond to get the design we liked. She helped us narrow out the choice of tiles, color, etc She then helped us with the most amazing contractors who worked with S&S to get remodel done with least possible disruption. Thank you!! read more

Jay Howard is an amazing customer service rep. He helped us find a counter top we love, show us the neccessary steps to prep the area and found us somebody to install in 24 hours. We were so stressed until he saved us by going above and beyond. read more

I had the one of the best experienced at Seconds and Surplus in working with Jennifer Hamm. She is top notch! She worked magic in helping us get the best designs for the cabinets. Jennifer is professional, knowledgeable and very talented! She went above and beyond in making sure we were fully taken care of from start to finish. My kitchen and bathrooms are gorgeous! Iam so thankful that my designer led me to her. She sat down with us and worked with us and demonstrated that she knew her stuff and knew it well. Most impressive! Ask for her. She will get it done! read more

If you are ready for a home project, stop by this place to see what they can offer. Enjoyed walking around with my free bag of popcorn. Check it out. read more

I was lucky that this new Seconds & Surplus opened just a few weeks before I started a bathroom remodel. I saved quite a bit of money on tile and got a much nicer quartz vanity top than what I could find at a regular big box store. It's really helpful having the tile all out on display so you can see what accent tile works well with other tile, etc. However, as great as their products and prices are, there are a lot of "discount" outlets and cheap stuff online, and if you do a lot of research you can do fine - but what sets Seconds & Surplus apart is the customer service. Bethanie helped me on two different visits and I was really amazed at how patient she was, explaining things to me, helping me pick out coordinating tile, etc. On the second visit Mike helped me also, and he was great too. Even the guys who help load stuff into your car are friendly. I accidentally purchased the wrong kind of tile on my first visit, and I also changed my mind about a bathtub type, and when I went to return there was no problem at all and the person who helped me (did not get her name, unfortunately) was helpful, quick, and pleasant. I'm a fan, and will be going back when it's time for new kitchen countertops! read more

Jennifer Hamm (cabinets) and Jay Howard are the one stop shop for an investor looking for ideal cost and sellable design options on spec homes. Jen worked harder on a $3500 cabinet layout as have kitchen designers that were awarded $30k contracts and was super pleasant to work with. Both had stellar suggestions. If you flip, rent or are updating do yourself a favor, check out S&S and ask for Jay and Jennifer. read more

Had a great experience at this location! Lance helped me find the perfect door! The store was very clean and very organized! I will definitely be recommending Seconds and Surplus to my friends. Renovations can be stressful but with this store and staff I feel so much more confident. read more

Jason Peterson is the one to go to here at this location. He had great suggestions and actually listened to what we were going for as opposed to just trying to sell us on something. He kept us within the price range we wanted. He helped us pick out our shower floor tile, shower wall tile, shower niche accent tiles, glass shower doors, vanity, faucets, and bathroom floor tile. He made it so easy to make everything match. He even showed us the hidden colors in certain tiles that wouldn't have matched our vision This guy knows what he's doing. Very helpful He made spending almost $3k a little easier. Thank you Jason for your help. We'll definitely recommend you to our friends that need help like we did. K&T Smith read more

It was our first time going to Seconds and Surplus. We had an awesome experience primarily because of Jason. He was a great help and his knowledge and experience were so helpful. We will ask for him every time we go from now on. read more

Just ordered Custom Cabinets with Jennifer, 2nds & Surplus' cabinet design specialist. This was a Very Positive buying experience! We loved working with Jennifer because she was knowledgeable;helpful in deciding what we really wanted; prompt, and downright Fun to work with. Interior design/decorating should be fun and not all "stressed out," and Jennifer definitely made this a fun, positive process for us. Can't comment on 2nds & Surplus' price, as we didn't comparison shop, but they seem reasonable. We'll see how delivery and installation go, but we're betting Jennifer and 2nds &Surplus come thru!!! Highly recommended so far!!! read more

Went shopping for flooring at several places and decided to come here. Great selection and great prices. Definitely coming back here again.

This place has amazing deals on almost all the home improvement stuff. We went to this store to get some tiles to remodel our bathroom and Jason helped us pick he right type of tile for our bathroom idea and made the process super easy. There was a type of tile that wasn't in stock and he ordered them from the warehouse and had it delivered without any issues. read more

Terrible customer service and totally inaccurate delivery estimates. I ordered 7 interior doors on April 4th. The main two reasons why I went with Seconds and Surplus over Lowes or Home Depot are #1 price and #2 because when I placed my online order they indicated that it would only take between 10-14 days to fulfill the order. At that time Lowes and Home Depot had expected delivery TO MY HOUSE by May 4-6th. S&S could not deliver to my house in Austin but for the price and speed of the order, I decided I would drive to Dallas to pick them up. After about 20 days I had not received any communication about my doors. I called and spoke with someone who said they weren't on the last truck and trucks come in every Tuesday, so I waited until the next Tuesday. Still had not received a single communication or apology about my doors being delayed. I called again and they still had not arrived in Dallas. It is now May 4th, basically a month since I placed my order and literally when Home Depot or Lowes was expecting delivery to my house if I had ordered from them, so I called again, still receiving no communication form S&S. Today I was able to find out the expected delivery date is not until Mid June. They quoted me 10-14 days and it's going to end up being 75+ days before I receive my order. Pathetic! read more

Amazing store! Amazing prices. Selection is wonderful. Customer service is spot-on. Got a marble vanity with sink for our guest bath for an incredible price. This is going to be our go-to spot for future renovations. read more

Jeffery in Kitchen Design is the best! He patiently went through the design, made helpful suggestions and kept us updated on our cabinet order. The process was intimidating until we walked in and talked to him with our plans. He made it easy to understand and the cabinets are gorgeous and a fantastic price! read more

Jason was very knowledgeable, highly recommend!! Very easy store to shop and too many choices lol Allow extra time! read more

The store manager yelled at me when I requested to get a refund on tile I purchased from the seconds & surplus in a different store. He said, in a loud voice, he wasn't giving me anything. He refused to give me his last name. I did get the owners name from a different manager. I've made many purchases from seconds a surplus but NEVER AGAIN. I have never been so embarrassed and humiliated in a retail store. read more

I had my kitchen cabinets and countertops done with Jennifer in the kitchen design department. I was originally working with Home Depot for this project but the communication was horrible. I just happened to be in S&S looking at tile and noticed they have a kitchen design department. About a week later I called and spoke with Jennifer about it and decided to go with them. I wound up with a better design for $3000 less than HD! read more

They constantly took items off my list and replaced them with items I did not need. After catching them time and time again, I was refused the sale. Be careful everyone. The design center off 121 and Castle Ridge is very crooked. I have plenty of evidence to prove it as well as a recording of them telling me they were going to MAKE ME buy the extra fluff that I didn't need so she could make her money. Well, I didn't and they refused me a sale of $6,000 after treating me like an animal. In the recording, I never lost my cool and they continuously attacked me. I will be taking this behavior to the media next. How dare anyone treat people the way I was treated and I will make sure the entire country hears this recording as well as see's the 9 different sets of quotes I was given. Some of which show they charges they were using against me were not affiliated with their programs. The design center even apologized in the recording after I caught her taking out the crown molding for my cabinets for the 3rd time so she could stick her "fluff" as she called called it in the list. She claims that's how she makes her money and then also claimed cooperate would fire her if she didn't sell me what she wanted. I have this in recording. DO NOT trust them and if you have been ripped off before then I advise you to report them as well. They practice deceptive trade in broad daylight and it must be stopped!! read more

They have great inventory and good prices. Worth metioning is Jennifer in their kitchen cabinets showroom, who within minutes converted my ideas into a 2D /3D model and provided great recommendations including prices and availability. She was also responding to my texts even on her only day off for the week. Very impressed with their service. Hence 5 stars! read more

Wonderful experience. My daughter and I picked out almost everything for my bath remodel from Mike at this store. Mike gave us the best customer service we've had. I would definitely return to him. Oh, my if you could see my bath, you would too. read more

Jennifer Hamm did an excellent job assisting me with my kitchen remodel. She was quite persnickety with the design and super helpful giving me direction with my installation questions. I will use her again for any future home projects. read more

Purchased all items for a master bathroom remodel & other bathrooms. Product was good,, but the customer service was above and beyond!! As sometimes things happen and don't go smooth, this staff especially Mary, worked together to make it all happen!! Product/pricing is important, but customer service makes a company stand out and that makes the experience priceless!! read more

Outstanding service. Knowledge expert in his field Jason Peterson. Helped us out greatly.

Ordered cabinets for a kitchen remodel. We took them out of the packaging. Cardboard of the packaging flicked back on the cabinets and broke the kick plate off the cabinet. Paid 4700 for cabinets that break when cardboard flicks it. Ordered "normal"construction. Several cabinets arrived damaged. They offered as a solution that they would "fix" them. You cant repair this particle board junk. There are pits the size of a dime where the screw was installed.They broke wood and all. Cabinets joints are not at 90 degree angles. Because of this, the cabinets wobble. So for 4700 we ended up with a bunch of trash we cannot install that breaks when cardboard flicks it. The unpainted lowest quality pre-made cabinets in Lowes and or Home Depot are higher quality than this junk. Jennifer was not who we dealt with first. We went to the young African American lady. When we came to complete the order and pay only Jennifer was there. She verbally trashed the young lady, her colleague. Based on the things Jennifer said she does not care for African Americans and she is not respectful of her co-workers to be sure. read more

I'd like to start off by saying, "I never post reviews, but felt compelled to with my great service that I always receive from Seconds & Surplus. No matter the location, no matter how many times that I walk in." My husband and I first met Jay Howard at the Dallas location. He helped us through the process of finding the best materials for our budget. Immediate needs was our master bathroom remodel. My husband was remodeling himself. Our longer term needs was the rest of the house, French doors to replacing sliding glass door, including new flooring. No more carpet in this house! So, we also purchased 3 pallets of 8 x 36 wood look tiles and at a fraction of the price we were finding elsewhere. They are still in our garage, but will be installed in the next few weeks, since my husband finally finished the bathroom. During our work on the bathroom, we visited your location in Lewisville, where we found Jay Howard again! Once again, he was very helpful with all of our needs. Never pushy. So, once again, we went to the Lewisville location to get serious about our kitchen cabinets. Jay introduced us to Jeffrey Moreno, Interior Designer that was on location there. We sat with him for almost 2 hours designing our kitchen, whereas he later emailed us profession renderings of what our new kitchen would look like. He was very patient with us and listened to what we wanted. I have to be honest, we then looked to compare 'apples vs. apples' for quality and price afterwards. The amount of $ difference was very significant! We will continue to go to our Lewisville location to finish the house with new doors, handles, backsplash materials, etc... Thank you Jay and Jeffrey!! read more

My husband and I went here to look at new flooring for our bathrooms. At first the customer service ok. They were not too pushy and showed us around the store a little bit. We ended up finding what we were looking for and pulled our car around back so they could load everything into our SUV. That's where things went down hill. Our loader, Michael was horrible. He had a terrible attitude and tried to load a few boxes of tile that were similar but different than the ones we actually purchased. When he brought that up to him, he was defensive and told us they all matched. Next he spilled an entire bag of sanded grout in the trunk area and actually thought it was funny. We asked to speak with the manager and he told me I would have to wait awhile. I told him that was fine. The manager came over within 2 min and made things right. Although we love our tile (once we got all the correct ones) We probably wont go back. read more