First off, this place is tiny. Not inherently a bad thing, just be aware that there's no seating and standing room for about 4 people.
I came hoping to try a drink from their seasonal strawberry creme brûlée series, but the person working informed me that they were out of creme brûlée, so I ordered the dirty matcha drink instead. Also make sure you specify size because I forgot to and they just gave me a large without checking! The drink came out pretty quickly, but it had absolutely no resemblance to the menu photos of the dirty matcha drink. It just looked and tasted like a normal matcha latte. The matcha flavour was strong enough and passable in quality, but I was definitely regretting paying almost $7 for something that was not at all close to what I was expecting. I wonder if maybe the technique they use for the dirty drinks didn't work because I got no ice? I also got pudding as a topping and the flavour was generally good although not very strong, but it had a bit of a filmy texture that wasn't really pleasant.
Other experiences I've had with other Gong Chas have been okay, but this one was kind of a turnoff... I'm still a little interested in the creme brûlée drink, but I'd be inclined to go to a different location, just to be safe. read more