Wish I could give more stars what a great place and kind people. Found out I needed 4 new tires…read moreduring my car inspection- not a cheap thing to need, they let me pay 1/2 upfront then remainder on payday and I've never been there before - that's trust! Definitely my new go to for my car needs

Chris and Matt are kind, honest and reliable. They communicate well about what is happening and…read morewhy. Their recommendations are on point and as I female I never feel like I am being taken advantage of because I don't know much about cars. They are my first recommendation to anyone looking for honest auto mechanics in our area

Honest, Excellent ability to Diagnose any Issue. Wall full of specialized tools for different…read moremanufacturers - I am a retired auto technician - A few years ago I stopped doing my own work, and in the Area, of all the shops around, this is the only place my family and I Bring our cars -thank you Bob, Brandon and Alex for making it a comfortable change from Mechanic to Customer -

all of these reviews are several years old and from the previous owner of the business, bob. the…read morecurrent owner must have bought the business from bob and kept the name, reviews, and anything else positive about bob's business. brought my car in and am totally dissatified with what was not fixed right nor the outrageous price i was charged. i would give them --5 stars.

Honest and friendly. A very personal experience when you go there and they will not try to " sell "…read moreyou anything you don't need!

Had very good services thus far. No complaints about quality and timeliness for the work to be doneread more

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

Everything. Top Notch. Owner is brilliant mechanic. Fair and honest. Highly recommendread more

If there is one thing we do not need to worry about, it's where to go for car repairs since 1997…read more First Mark, then Eli, have been trustworthy, knowledgeable, reliable, friendly, reasonable, and respectful. (Some car places have scorned how a female could know about carwork, but never here; in the past Mark has even said save money - you can fix this! And Eli is a fellow Dodge Dart fan, not that I have one any longer, sob sob). We go to them for advice on new old cars (last year we asked where we could find another Subaru Legacy, and they pointed across the street at the car they had just fixed - "there". Easiest search we ever had!) Combine this with being in walking distance, and we hope they never close!

If you're looking for reliable, high-quality automotive service, New Paltz Auto Works truly stands…read moreout. From the moment you walk in, their team provides exceptional customer service, friendly, professional, and genuinely focused on helping you understand your vehicle's needs. What really sets them apart is their efficiency and attention to detail. Repairs and maintenance are completed in a timely fashion without cutting corners, giving you confidence that the job is done right the first time. They communicate clearly throughout the process, so you're never left wondering about the status of your vehicle. Whether it's routine maintenance or more complex repairs, New Paltz Auto Works delivers dependable service you can trust. Highly recommended for anyone looking for honest work, fair treatment, and quick turnaround times.

Scammers. Were supposed to replace a water pump on my son's car and instead splashed some sealant…read moreon it which failed after a couple weeks. I subsequently checked on yelp and they pull this scam a bunch. Who knows what else they do. When I got the water pump replaced my mechanic here showed me the crack and the place where they had applied some sealant instead of replacing the water pump. Never do ANY business with these crooks. EVER.

Oil change (2nd time in a year). Friendly people, service provided at the booked time, quick work.read more

I was looking for a place to bring my mercury grand marquis, Close by to me where I live in…read moretillson. I see that this shop was only about 10 minutes away. In fact I had passed it many times over the years. On the way to Stone Ridge. I called up and the lady who answered the phone was very friendly. She asked for all my information. She did ask for my license plate number. Then she was able to look up the year and make and model of the car. I was impressed by that. They seem to be very thorough right away. I told her I needed them to look at the front tires because there was a A vibration from the front tires and some noise coming from the front tire also. I had brought it to a shop down in Rockland County to put on new tires after I got a blowout. I came in and they pull the car into the shop area. One of the employees Kevin introduced himself. He offered me some coffee and showed me in the area where they had a couple of comfortable seats donuts potato chips and some other snacks Soon after they pulled in the car they called me back to take a look at it. Nick the head mechanic had the car up on the lift. He told me that the other shop didn't balance the wheels at all or did them in properly in the front. He also told me that the shop lied when they said that the sensor from the tire had fallen off the front tire and they glued it back on. In fact they broke the sensor when they were doing something with one of the front tires. Instead of cleaning out the tire they left all the junk inside the tire So Nick cleaned it out and balanced the tires .Then another employee took the car for a test drive to make sure everything was OK. I was definitely pleased with thoroughness of the work. The car was coming up on needing to get transmission fluid changed and also the other fluids. Brake fluid Power steering fluid etc. New fuel filter. I made an appointment and brought the car back. Since I live only about 10 minutes away they said they were able to drive me home. Then when the car was done called me and picked me up again. Nick the head mechanic and owner is very knowledgeable and really gave me some good tips on what I should get done and not get done on the car. For example they said that the rotors were warping a little bit, but the brake pads were still good,said to not doing anything yet. I'm sure other shops would've told me, to do the brake pads and rotors. I definitely had a fantastic experience bringing my car here. Nick Kevin and another technician I talked to really know their stuff. Very knowledgeable professional thorough. The prices are very fair as well. Actually lower than I expected them to be. I definitely highly recommend this shop for all your car needs

Scott is great, no matter how busy he is .He always is able to take care of us in a timely manor .read more

I had a deeply disappointing experience at Haviland Auto Repair on April 21, 2025, around 3:45 PM,…read moreand I feel compelled to warn others about the unprofessional behavior of the owner, Scott DeLucca, and his uncle. I walked in for a New York State vehicle inspection, a service they advertise, but from the moment I arrived, Scott was dismissive. He immediately assumed, "You're probably here for an inspection, that's the only time you come," which set a negative tone. Before I could even respond, his uncle chimed in, bringing up an irrelevant issue about tires I supposedly didn't pick up two or three years ago. What does that have to do with my inspection? Absolutely nothing. It felt like a deliberate attempt to shame me and avoid doing their job. I expected to be treated with respect as a customer, but instead, Scott and his uncle teamed up to make me feel unwelcome. They didn't offer to inspect my vehicle, nor did they provide an appointment, which they are legally required to do under New York State law (§ 79.8(c)--if they can't inspect your vehicle right away, they must offer an appointment within eight days). Instead, their hostile attitude left me with no choice but to walk out--it genuinely felt like they threw me out for no reason other than their own bad attitudes.