Apparently Matt can't tighten an oil filter to save his life. Never once had an oil consumption or…read moreleak with this car. Haven't had to check it between changes in a long time. Normally do my own but I was working out of town and had the wife take it in to this store. Fast forward and we're due for another oil change but I just haven't had time to get to it for a few weeks. No big deal. Then I begin to hear a knocking around corners. Check the oil and it's 1.5 qts low. Jack the car up immediately and there's oil all over the filter and bottom of the pan. Go get what I need and the filter was so loose it wasn't even making a seal. Way to go Matt. Way to go. Just what we would expect from a store like this.

While out shopping today, my wife and I stopped by for an oil change at about 1:30p. All three bays…read morewere occupied but we waited Less than 10 minutes before we were pulled into a bay. The entire staff was very friendly and professional. My observations showed a knowledgeable staff that preformed their tasks thoroughly and correctly. It appeared to us the staff enjoyed their work and it was apparent. Both in their attitudes and friendliness. An oil, filter, and air filter change was well worth the cost. Good value! A very pleasurable experience ( for an oil change). We'll be back. Good Job.

We visited the foam and wash pet wash station. Climate controlled which was fantastic. They have…read morea sanitizer you can use first before putting your pup in the tube. They have a variety of shampoos to choose from as well as a conditioner. They have blow dryers to finish the job. Price is reasonable and if you're a home owner you definitely want to avoid dog hair clogging up your drains. The place can be a bit more cleaner inside. Clumps of dog hairs all over the floor, drifting around. Overall my old man enjoyed his bath.

The staff isn't as attentive as there other locations on 9. Most of the time they don't spray down…read moremy vehicle before entering the tunnel. When leaving the tunnel my vehicle definitely isn't as dry as others. Still would use this location but prefer others.

1/31/26 - once again, if it is possible, the customer service was beyond excellent. Julian the…read moremanager and his crew had the car in the bay in a few minutes. The car started to overheat in 14° weather. That's scary. Justin checked the engine and did what he could to get me back on the road. Suggesting I see a regular mechanic to have them analyze the situation. Saying they are not equipped to do certain repairs. There was no charge. So I tipped him. I don't know how the other Valvoline's are, but this place is number one for; service, support, and hospitality. Sidebar: it was a $3.99 clamp that was faulty, and $75. for 1/2 hour labor plus taxes at my garage. I'm not a mechanic, and car engines are not like they used to be. Where a socket wrench and a screwdriver was all you needed.

I have a fantastic experience every time I come! Staff are professional, thorough, quick, and are a…read morelot less expensive than anywhere around. Had my car air conditioning tuned up and now it is ice cold! Love them here!

Peter & his team are top notch…read more Extremely pleased with the way the staff (Mike & Ava) greet you they make you feel welcomed. They listen to you as you describe what issues you are having with your vehicle. Peter gives you details to what your issue are and suggest the next course of action. Tire King mechanics thoroughly inspect your car and get back to you with terms that you can understand. Most important they stand behind their work and make sure you are content. Thank you Tire King Will continue to bring my vehicles to your shop.

Maybe a little pricey but the most honest mechanics shop around !!!!!! The absolute only place to…read moretrust your vehicles with ....... Very clean very professional. No monkey business....

I had an appointment scheduled for this past Saturday, 11/29/2025, at another Mavis location nearby…read morefor an inspection. They called me Friday and again Saturday morning to let me know their machine wasn't working and rescheduled my appointment for Monday, 12/1/2025. When I got there on Monday, they told me they didn't have any stickers. I called the Mavis in Wappingers Falls and they said I could bring my car in for an inspection. I went immediately and dropped it off. He said it would be a few hours because there was one car in front of mine to be inspected and they were also getting their brakes done. I said that was fine and I had someone pick me up and bring me back to work at around 9 AM. Finally, around 1:15 pm, I got a call back from someone at Mavis Wappinger's telling me they couldn't inspect my car or pass it because the rear window was too dark. I had a coworker bring me back. At first, I thought they meant maybe my rear side windows, which they measured and there are 0% tint on them. There is no tint on my windshield, or any of my side windows. Apparently there's 20% VLT on my rear window. I bought this car used from NJ in 11/2018 and brought it to a mechanic in Poughkeepsie for New York State inspection right after. They removed all of the "illegal" tint and left the rear window as is. I honestly haven't thought about it since because my car has been inspected every year and it has never failed for any reason, including my rear window. They kept telling me my car wouldn't pass because of the darkness of the window. I brought up the DMV regulations that I showed here in my review. I printed them out and showed them to him. Rockell told me that the DMV website is outdated and that it was from 2017. I tried to explain that this is the most up-to-date information on the NYS DMV website and I can't find anything on the Internet anywhere that there has been any change in regulation. I even brought up that I had brought my car to this exact location within the past few years and they passed it and never once mentioned anything about my rear window. He told me that the regulations changed since then. When I asked him to show me the regulations, he brought up the third picture on his computer screen that I included in this review. It is a PDF file and not a website and there was no date showing when the file or "regulation" was from. He was showing me and I had to point out that my car is a 2016 and he was showing me regulations for a car that is 1991 or older. I asked him to scroll down and he was highlighting the section about the windshield. I kept repeating that it is not my windshield that has tint, but it is my rear window. He told me that he was new and when I asked him if he knew the difference between a windshield and a rear window, he told me he did not know. But that they get audited and it can cost them thousands of dollars. According to the NYS DMV website, you are able to have tint on your rear window as long as you have two working rear view side mirrors, which I have. The regulations they kept telling me applied to my car were for rear side windows, saying that my car is a passenger vehicle and only SUVs can have rear window tint. I have asked multiple mechanics and showed them the picture and they told me there was nothing wrong with my rear window. I left without my car getting inspected from them and he told me if I removed the tint that they would inspect it. As if I would ever go back there and give them any business ever again. I asked for my key back and he gave me the wrong key initially. All that and he didn't even know which car was mine. I will say that he is well trained in customer service and regurgitating whatever scripted material he has given to handle an upset customer. However, he was completely clueless when it came to the regulations. A complete waste of my time.

Overall experience was 10/10 Rockell and other staff were very friendly. Rockell was very…read moreinformative and professional. Took the time to explain everything to me . Did not try to sell me on things that i did not need like other shops . Getting my tires mounted and balance was a very smooth process. I was in and out of the shop within a timely manner.

Do not recommend. Thought I would try a different home-town repair shop, do local business, support…read morethe local economy. Big mistake - horrible experience. Rob created a BIG problem during $1800 of work to my car, leaves me stranded for 5-6 days, and blames the customer for the problem. He knows this bad review is coming, horrible treatment from this shop. Treats me like a villain over the phone - will not take payment over the phone because I am a "new" customer. How much hassle are you going to give your new customers? Never heard of such treatment. Will never return, as I now have to spend significant more $$ to have ANOTHER shop fix what they caused.

Don't need the aggravation and nastiness. Tried to explain something and the got arrogant and…read moreobnoxious.

Ugh... I am so disappointed with this place.... Rude and…read morearrogant! Appointments are made and can't be kept, I thought they would give their customers the common courtesy of letting us know our appointment time has changed before having us drive over to be sitting in their waiting area for hours! Where is the value in this company? It's certainly NOT in their customer service. I had work done that is not satisfactory. Tipped the mechanic and now they treat me like a flunky when I want to come and have them correct the issue they left for me to deal with.

Update after last visit. Sorry Anthony for the review you were great but your crew?…read more Needs a revamp. ZERO front desk personality with The Gentleman with the Dreadlocks, bulk built. No Name Tag, No Hello, No eye contact, bad day/morning etc I don't know. Brought our 2nd car in for the 9am appointment, just a negative vibe/experience. 2 cars and almost $3,000 later we will never use this Firestone ever again. Be a human being to another fellow human being how hard is that. Thanks again Anthony for our years of service with you. Sorry to have to leave.

I use this Foam & Wash/Shell station occasionally and afterwards stop in to the mart for a quick…read morebite. They have a little bit of everything there: Cold sandwiches, hot food, soft pretzels, an impressive selection of coffees, and also sodas and other soft drinks as well as beer. The people at the cashier's counter are always very pleasant and keep the place clean and refill the grab 'n go often. It's not three star Michelin restaurant food, but it's filling, it's hot, and it's cheap. compared to the galleria food court across the street. There are a few tables by the window or in the back to sit. They have NYC & local newspapers (remember them?) lotto, and various sundries.

We come here to use the car wash. This place also has. Mini…read morestore where you can find soda. Milk, beer. snacks. sandwiches and other items. But we come here to wash the car, but also get a simple Hot Dog. They are not bad and you can find all the trimmings The place is always clean.

Absolutly will recommend them. Service is A 1 all around. Very honest, prompt service. From oil…read morechange , to inspection, to new tires, their prices are very good and I find them very professionals. I have dealt with them for al' the above services.

Quality and workmanship top notch !!!! Best tire shop around !!!!! Clean HONEST , PROFESSIONAL…read morework !!!!!

Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!