Fantastic service great prices friendly staff what more can you ask for highly recommend them to…read moreanyone needing maintenance or service to their cars

Peter & his team are top notch…read more Extremely pleased with the way the staff (Mike & Ava) greet you they make you feel welcomed. They listen to you as you describe what issues you are having with your vehicle. Peter gives you details to what your issue are and suggest the next course of action. Tire King mechanics thoroughly inspect your car and get back to you with terms that you can understand. Most important they stand behind their work and make sure you are content. Thank you Tire King Will continue to bring my vehicles to your shop.

5/23/26. Time for the Oil Change. While I was there, they check the various other systems. The…read moreair-conditioning wasn't as strong as usual. It's been a few years since it was serviced, at least. There are some DIY projects that I wouldn't hesitate to do. However, doing the AC on the car is not one of them. I'll let the experts at Valvoline do that. It's worth the money. It's a relief to know you don't have to watch them, to see if what they're doing is done. Whatever it is, it's done right the first time! The staff is always professional and courteous.

I have a fantastic experience every time I come! Staff are professional, thorough, quick, and are a…read morelot less expensive than anywhere around. Had my car air conditioning tuned up and now it is ice cold! Love them here!

Two appointments for NYState inspection - upon arrival to both told there would be a 2 1/2 wait…read more Very rude attendant.

I had an appointment scheduled for this past Saturday, 11/29/2025, at another Mavis location nearby…read morefor an inspection. They called me Friday and again Saturday morning to let me know their machine wasn't working and rescheduled my appointment for Monday, 12/1/2025. When I got there on Monday, they told me they didn't have any stickers. I called the Mavis in Wappingers Falls and they said I could bring my car in for an inspection. I went immediately and dropped it off. He said it would be a few hours because there was one car in front of mine to be inspected and they were also getting their brakes done. I said that was fine and I had someone pick me up and bring me back to work at around 9 AM. Finally, around 1:15 pm, I got a call back from someone at Mavis Wappinger's telling me they couldn't inspect my car or pass it because the rear window was too dark. I had a coworker bring me back. At first, I thought they meant maybe my rear side windows, which they measured and there are 0% tint on them. There is no tint on my windshield, or any of my side windows. Apparently there's 20% VLT on my rear window. I bought this car used from NJ in 11/2018 and brought it to a mechanic in Poughkeepsie for New York State inspection right after. They removed all of the "illegal" tint and left the rear window as is. I honestly haven't thought about it since because my car has been inspected every year and it has never failed for any reason, including my rear window. They kept telling me my car wouldn't pass because of the darkness of the window. I brought up the DMV regulations that I showed here in my review. I printed them out and showed them to him. Rockell told me that the DMV website is outdated and that it was from 2017. I tried to explain that this is the most up-to-date information on the NYS DMV website and I can't find anything on the Internet anywhere that there has been any change in regulation. I even brought up that I had brought my car to this exact location within the past few years and they passed it and never once mentioned anything about my rear window. He told me that the regulations changed since then. When I asked him to show me the regulations, he brought up the third picture on his computer screen that I included in this review. It is a PDF file and not a website and there was no date showing when the file or "regulation" was from. He was showing me and I had to point out that my car is a 2016 and he was showing me regulations for a car that is 1991 or older. I asked him to scroll down and he was highlighting the section about the windshield. I kept repeating that it is not my windshield that has tint, but it is my rear window. He told me that he was new and when I asked him if he knew the difference between a windshield and a rear window, he told me he did not know. But that they get audited and it can cost them thousands of dollars. According to the NYS DMV website, you are able to have tint on your rear window as long as you have two working rear view side mirrors, which I have. The regulations they kept telling me applied to my car were for rear side windows, saying that my car is a passenger vehicle and only SUVs can have rear window tint. I have asked multiple mechanics and showed them the picture and they told me there was nothing wrong with my rear window. I left without my car getting inspected from them and he told me if I removed the tint that they would inspect it. As if I would ever go back there and give them any business ever again. I asked for my key back and he gave me the wrong key initially. All that and he didn't even know which car was mine. I will say that he is well trained in customer service and regurgitating whatever scripted material he has given to handle an upset customer. However, he was completely clueless when it came to the regulations. A complete waste of my time.

While out shopping today, my wife and I stopped by for an oil change at about 1:30p. All three bays…read morewere occupied but we waited Less than 10 minutes before we were pulled into a bay. The entire staff was very friendly and professional. My observations showed a knowledgeable staff that preformed their tasks thoroughly and correctly. It appeared to us the staff enjoyed their work and it was apparent. Both in their attitudes and friendliness. An oil, filter, and air filter change was well worth the cost. Good value! A very pleasurable experience ( for an oil change). We'll be back. Good Job.

Drove into valvoline for an inspection and they shattered my front windshield, then refused to…read moreinspect it because the windshield was cracked. Manager Fackens claims that it was not their fault and is attempting to deny all responsibility and refuse to pay to have it fixed. Now I have a car with the windshield cracked nearly top to bottom and an expired inspection.

This is one of the better ones on Rt. 9. The guys actually…read moremake an effort to pre-clean the car before it goes through the washing area. They deserve a tip in the bucket. There's plenty of working vacuums as you exit and around the left side of the building. They offer a membership at several price points, each with extra features; it's up to you.

The renovations are complete. This location is by far the best on Rte. 9…read more The staff is very friendly and attentive. They always pre wash my vehicle! My vehicle seems to shine the most after visiting this location. Foam and Wash should use this location as the standard for all their locations!

Excellent service since I moved to Wappingers falls 12 yrs ago! I definitely would recommend them…read morefor the value for their pricing is very fair!!

Inspection and oil change. Excellent customer service and good value. Been a customer for 40 plus…read moreyears.

6/23/25 - It was a couple years ago since the brakes were replaced…read more I Called to ask if they were available today, and if I needed an appointment? I was told to come in at an appointed time and they would do a free inspection and give me an estimate for the job. They said it would take about an hour to do, and how much it would cost. Didn't have anything else planned for the afternoon so I waited. Where was I going to go without a car? It's not like in the City where I could take a train, bus, or even walk home or find something to do in the neighborhood, It took about an hour. They showed me the brake pads. They were kind of worn out. They have free Wi-Fi and a clean restroom.

I have been a regular customer here for 10+ years, but will not be going there anymore. Quality of…read moreservice as well as customer service has severely declined. And the head guy behind the desk has become a rude prick. They cross-threaded one of my bolts, it broke off, and they won't take responsibility and fix it complimentary. I've been a loyal customer of 10+ years and he basically told me I must be lying because his workers are too good. This is insulting. Plus, it's such a simple repair. As a business owner myself, doing the simple low cost things to keep customers happy is so easy to do. Over the last few times I've gone in, I've had abrasive interactions with him but have brushed them off as having a bad day, having difficult customers before me, or whatever. But nah, he's just a prick. Also, they let a guy sit in there working at the desk with a MAGA hat on. I don't support pedophile supporters.