Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!

Peter & his team are top notch…read more Extremely pleased with the way the staff (Mike & Ava) greet you they make you feel welcomed. They listen to you as you describe what issues you are having with your vehicle. Peter gives you details to what your issue are and suggest the next course of action. Tire King mechanics thoroughly inspect your car and get back to you with terms that you can understand. Most important they stand behind their work and make sure you are content. Thank you Tire King Will continue to bring my vehicles to your shop.

Maybe a little pricey but the most honest mechanics shop around !!!!!! The absolute only place to…read moretrust your vehicles with ....... Very clean very professional. No monkey business....

all of these reviews are several years old and from the previous owner of the business, bob. the…read morecurrent owner must have bought the business from bob and kept the name, reviews, and anything else positive about bob's business. brought my car in and am totally dissatified with what was not fixed right nor the outrageous price i was charged. i would give them --5 stars.

This was the first time I used this shop and I can't believe there are still honest mechanics. They…read moredid not try and oversell me anything. They told me exactly what I knew was wrong with the car and nothing more. Their prices on parts and labor were extremely reasonable. They did the work in a very reasonable amount of time and whatever came up during their work (oil change) they still kept it at the price quoted. I will definitely be using them again and have referred others to them already. Thank you for great business at great prices, this is what a business should be.

radd is the only place I'd bring my truck to, they have way better prices than at the dealer and…read moreway more knowledge.

I scheduled a muffler and resonator delete weeks ago and was told the job would be 300-350 total…read more They knew the make and model of my car. I get a call in the morning after dropping off my car for the job and I was told that i asked for only the resonator delete??? I clearly stated multiple times that i wanted both done. I was then told that the job would be near $500 including the muffler, and that they would have to order another pipe for the muffler. Waste of my time this place is awful. If u schedule a job make sure u get a quote first so they don't pull this stuff on u

Don't know why the car wouldn't start when I tried to turn it on. The dash lit up and I could…read moreshift. No backup camera. It worked perfectly less than a 1/2 hour earlier. Called AAA and they said someone would be there within a 45 minutes. Expect an "unknown" caller. A few minutes later the towing company called and was in the lot. The agent hooked up a battery. Still wouldn't start. Earlier I checked the oil, and coolant; both OK. He managed to push the car out of the parking space, with the help of a stranger. Carefully loaded it on the flatbed truck. Took me & my car to a trusted mechanic and unloaded the car in their lot. Told me to leave the key in an envelope with my info on the envelope. Never had to do that before. Glad he was so helpful. Didn't catch his name, he was professional, reassuring, and made an otherwise crappy situation tolerable.

They were very knowledgeable about my issue suggest an easy fix before trying the expansive…read morepossible needs which worked.

Absolutly will recommend them. Service is A 1 all around. Very honest, prompt service. From oil…read morechange , to inspection, to new tires, their prices are very good and I find them very professionals. I have dealt with them for al' the above services.

Quality and workmanship top notch !!!! Best tire shop around !!!!! Clean HONEST , PROFESSIONAL…read morework !!!!!

My car was acting weird. Sometimes it would start and the next time nothing. The first time I had…read moreit towed to Brinkerhoff Service station. Although they were closed, I left the keys in an envelope with the vital information in a key drop box. The next day I got a call; it worked for the mechanic Mike! Go figure?! He said if it happens again to give him a call. A week later I stopped to mail a letter, at the Post Office. Turned the car off, put the letter in the box, went back to the car. All in about three minutes. Again the car wouldn't start . I was hesitant to call Mike, but I did. A short time later he was there with some diagnostic tools. He got in the car connected the tools and it started for him! It's beginning to look like I'm some kind of a lunatic. The second time, Sunday, the tow company left it there. Monday, Mike found the problem. It needed a new starter, they gave me an estimate about what it would probably cost. Mike called at 8:20 am. By 12:20 pm Anne Called - the car is ready the same day! What a major relief. Called a friend to give me a lift over to the shop. Around here you're out of luck without a car. In the City there's the subway and buses. Life as usual. These guys do great work, and fast, at reasonable prices. There's not enough superlatives to describe them.

The staff was very helpful and responsive when it came to my questions and service of my vehicle.read more

Rob and his team are great. Had a problem with the cars acceleration, hooked it up to the computer…read moreand figured out what it was. Got the part that day for me and replaced it. Thank you Rob!

Run don't walk. I would give negative stars if I could. Charge three times the dealership for used…read morejunk yard parts put in your car. Horrible service and experience.

I had an appointment scheduled for this past Saturday, 11/29/2025, at another Mavis location nearby…read morefor an inspection. They called me Friday and again Saturday morning to let me know their machine wasn't working and rescheduled my appointment for Monday, 12/1/2025. When I got there on Monday, they told me they didn't have any stickers. I called the Mavis in Wappingers Falls and they said I could bring my car in for an inspection. I went immediately and dropped it off. He said it would be a few hours because there was one car in front of mine to be inspected and they were also getting their brakes done. I said that was fine and I had someone pick me up and bring me back to work at around 9 AM. Finally, around 1:15 pm, I got a call back from someone at Mavis Wappinger's telling me they couldn't inspect my car or pass it because the rear window was too dark. I had a coworker bring me back. At first, I thought they meant maybe my rear side windows, which they measured and there are 0% tint on them. There is no tint on my windshield, or any of my side windows. Apparently there's 20% VLT on my rear window. I bought this car used from NJ in 11/2018 and brought it to a mechanic in Poughkeepsie for New York State inspection right after. They removed all of the "illegal" tint and left the rear window as is. I honestly haven't thought about it since because my car has been inspected every year and it has never failed for any reason, including my rear window. They kept telling me my car wouldn't pass because of the darkness of the window. I brought up the DMV regulations that I showed here in my review. I printed them out and showed them to him. Rockell told me that the DMV website is outdated and that it was from 2017. I tried to explain that this is the most up-to-date information on the NYS DMV website and I can't find anything on the Internet anywhere that there has been any change in regulation. I even brought up that I had brought my car to this exact location within the past few years and they passed it and never once mentioned anything about my rear window. He told me that the regulations changed since then. When I asked him to show me the regulations, he brought up the third picture on his computer screen that I included in this review. It is a PDF file and not a website and there was no date showing when the file or "regulation" was from. He was showing me and I had to point out that my car is a 2016 and he was showing me regulations for a car that is 1991 or older. I asked him to scroll down and he was highlighting the section about the windshield. I kept repeating that it is not my windshield that has tint, but it is my rear window. He told me that he was new and when I asked him if he knew the difference between a windshield and a rear window, he told me he did not know. But that they get audited and it can cost them thousands of dollars. According to the NYS DMV website, you are able to have tint on your rear window as long as you have two working rear view side mirrors, which I have. The regulations they kept telling me applied to my car were for rear side windows, saying that my car is a passenger vehicle and only SUVs can have rear window tint. I have asked multiple mechanics and showed them the picture and they told me there was nothing wrong with my rear window. I left without my car getting inspected from them and he told me if I removed the tint that they would inspect it. As if I would ever go back there and give them any business ever again. I asked for my key back and he gave me the wrong key initially. All that and he didn't even know which car was mine. I will say that he is well trained in customer service and regurgitating whatever scripted material he has given to handle an upset customer. However, he was completely clueless when it came to the regulations. A complete waste of my time.

Overall experience was 10/10 Rockell and other staff were very friendly. Rockell was very…read moreinformative and professional. Took the time to explain everything to me . Did not try to sell me on things that i did not need like other shops . Getting my tires mounted and balance was a very smooth process. I was in and out of the shop within a timely manner.