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Quality Auto

3.4 (5 reviews)
Closed • 9:00 am - 5:00 pm

Services - Quality Auto

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

Quality Auto Photos

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Recommended Reviews - Quality Auto

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3 months ago

Always professional, quality service, and takes care of my vehicle service needs in a timely fashion

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7 years ago

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5 years ago

Jim and Jen are so honest and trustworthy. We won't take our cars anywhere else. Love this place!

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7 years ago

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8 years ago

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Cars & Carts Automotive

Cars & Carts Automotive

(2 reviews)

I highly recommend anyone in the Dover NY area to give Cars and Carts in Dover NY a try. I went…read morethere yesterday and was greeted by the most friendliest staff. Upon entering you are very warmly greeted by the young lady at the front desk and every employee that walked out into the waiting area also said hello and were extremely friendly. The staff maintained a very welcoming attitude for the time I was there and that's not something you see in most shops. Even the other customers that were there were extremely friendly. I was given excellent service with a minimal wait time, at an extremely fair price. I personally am glad I tried this shop, as they now have a new customer for any future automotive repairs or any towing needs. Give them a try and I'm sure you'll see what I'm talking about. Thanks Cars and Carts for your assistance yesterday and making it an extremely pleasant experience. Michael Barclay

I wish I could give this company ZERO stars, as that's exactly the amount of help they provided me!…read more On Thanksgiving Day, I drove from my home in New Jersey to my In-Laws in Westchester County, NY. As luck would have it, the transmission on my Chevy Silverado gave out a mere two houses away from my In-Laws. I immediately called AAA to arrange a tow back to NJ to my dealership to have the truck diagnosed & serviced. AAA referred me to Cars & Carts and we had a conversation about the tow. Since it was Thanksgiving, I felt terribly about asking someone to come out & tow my truck, so I arranged with the owner (or boss) of Cars & Carts to have the tow done the next morning between 8 & 9am. The gentleman's name was Dan and I thanked him for his assistance! Here is where the entire experience went side-ways. At 9am, there was no word from Cars & Carts, so I phoned them and spoke to someone named Jay, I believe. Jay told me they had a tow that went late, as the person didn't show up for 45 minutes. I asked why that would have affected my tow, since I was first in line from the night before. Jay's explanation was a lot of gibberish and he assured me they'd be to me by 10am, "at the latest"! Well, 10am came and went, with no word from Jay, Dan or anyone at Cars & Carts. I called again at about 10:15am to inquire on when the driver would arrive to me and was told that they had an "emergency call" that they had to take, as it was a priority over my tow. When I asked why they would take a call instead of saying they had no truck available, I was again met with gibberish and a none too coherent excuse. So, here I am now waiting for 3 plus hours for a tow, all the while stalling my In-Laws departure from their home, as they were to leave for an 11 hour drive south. Finally, I decided I had to leave so my In-Laws could as well. My last correspondence with Cars & Carts ended with a new person, Daniel, telling me that Dan would call me very shortly to arrange the tow and that I could leave the keys with my truck and they would pick it up soon. I then left to drive home to NJ, having borrowed one of my In-Laws vehicles. At 1:30pm, after hearing nothing from Cars & carts regarding my truck, I called AAA again and made arrangements for another Tow company to get my truck. RDM Towing & Recovery arrived within 30 minutes, got my truck and called me with an ETA to my dealership in South Jersey. At 5pm, Jesse from RDM called me and sent a text of the invoice, after having dropped my truck at the dealership. In closing, I guess it was a good day after all, as I found a terrible company that I can warn everyone about (Cars & Carts) and an incredible company that I can share with everyone (RDM Towing & Recovery)!

Quality Auto - autorepair - Updated May 2026

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