6 months in using Glide. I want to love this place so bad as I am a disabled senior and doing laundry is hard for me. I have clothes picked up every 2 weeks. But my light items are just getting worse looking. I never noticed this issue the 6 months I used the previous service who stopped pickup/deliver service and transferred my service to Glide. But Glide has ruined all my light colored items that started bright clean looking and now are dull, dingy, texture rough. They did literally ruin 3 pink tops as I think they put with darks and something dark bled on them. They did reimburse me but not the point. I continue to find all my light colored tops worse and pillow covers are dingy even dirty looking. I don't have alot of lighter stuff being sent in so maybe they are washing them with darks??? My years of doing my own laundry I never seen anything like it! My 1 new white cami never washed before came back dingy and gray looking. The pink pillow covers I kept sending are starting to look so really bad now (note: I alternate sending these pink pillow cases, that is why the one looks dingier in the picture (google review) than the other at this point). I will no longer send light colored items and if I do accidentally it is on me at this point. I am not sure if they are being washed with dark clothes, or the machine walls aren't being cleaned regularly or maybe both. I absolutely love this service except for what it is doing to my items. The gal who does pickup/delivery is great. The folding still has no rhyme or rhythm (basically you can tell when 2 different people are folding opposed to 1 person) but the smoothing has gotten better. The clothes smell better after changing fabric softners, just don't expect fluffy ever again as I found with one of my fluffy couch blankets. But I know that my dark items are only surviving this because they are dark. My old launderer did a one yr deal with Glide on price. In August it goes up quite a bit per pound. I am not sure it will still be worth staying or looking elsewhere. We will see. I don't think people see the true issue unless you use repeatedly as I do. I hope the company will step up and fix the issue so I can give more stars and continue long term servicing. read more