Updating with added donuts:
2/5 (~2.5 for the donuts, 1 for the customer service experience)
No line at 11:15AM on a Saturday.
Pros:
-Fun flavors
-Light and fluffy dough
-Parking
-Nice interior
-Online ordering (but not always guaranteed, even if you pay ahead--see notes below)
Cons:
-Dough has a bit of a fried aftertaste
-Beware that website flavors are not always accurate as flavors seem to switch frequently and without warning
-Customer service. On my first visit, their online ordering was down so I ordered via email (as suggested by the website,) and the first red flag was that I didn't get a response until I followed up 4 days later. The response was that we were all set. However, when we went to pick up the order, they said that they actually stopped making 4 of the 7 donuts that we ordered! I wish they had told us about this when I sent in the order with the email--no idea why they didn't! The salesperson was nice enough to throw in some munchkins for our trouble, but this was SUPER annoying, since we went primarily for the Old Fashioned donuts. A few weeks later, I saw that they started making Old Fashioned donuts again, which was extra annoying that I had missed them in that short period of time that I visited. So, I planned a second visit. Ahead of my second visit, I had placed and paid for an order via the website based on the listed flavors. I realized I put in the wrong pickup date and emailed to have it corrected, when I was then told that the menu was in the midst of being switched and they wouldn't have much of what I ordered. I wish the website wouldn't let you order if the flavors wouldn't be accurate for your pickup, but at least I got a slight heads up this time. However, I then had to wait a number of days and exchange several emails to find out what the new flavors were (each day being told they'd let me know the next day, then not following up in the time specified). Then, when we went to pick up the order, the salesperson said that they forgot to include one of the donuts we ordered and they were sold out. It's unfortunate because the people are not rude (actually very nice in person), but this customer service is just terrible! I hope it improves for people who live farther away (like me) and rely on order ahead systems, accurate info, and good customer service to lock in their donuts.
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September 2018 Menu:
Plain Glaze
Plain glazed yeast donut. This is definitely the best donut here. Super light and airy--a bit reminiscent of Krispy Kreme, though the glaze is not as good.
Boston Kreme
Yeast donut filled with vanilla pastry cream and topped with dark chocolate icing. The dark chocolate icing tasted better than the last time I tried it and the cream is now much lighter than the standard vanilla pudding it had been previously.
Old Fashioned
Tastes like a vanilla bean old fashioned. The glaze was a little too sweet for my taste, and the exterior wasn't crispy, but it wasn't bad.
Creme Brulee
Yeast donut topped with bruleed sugar and filled with vanilla pastry cream. Not my favorite, but I was so glad that this creme brulee actually had a crunch to it, unlike others I've had elsewhere!
Stranger Things
Yeast donut topped with Nutella and crushed Oreos. I mostly just tasted the Oreos, but my girlfriend loved this one.
Cinnamon Toast Crunch
Yeast donut with vanilla icing topped with Cinnamon Toast Crunch. The cereal was crunchy, which was good.
Vanilla Bean Chocolate Cake
Plain glazed chocolate cake donut. This was a little chewier than we expected and the glaze was a bit too sweet.
Strawberry Krunch
Yeast donut with strawberry icing topped with crushed Nilla wafers(?). Strangely there's no crunch to this at all.
Chocolate Hazelnut
Glazed donut topped with hazelnuts and filled with chocolate buttercream mousse. On the order ahead page it's advertised as Nutella which it isn't. Super sweet.
July 2018 Menu:
Plain Glaze
Plain glazed yeast donut. I loved the light and fluffy texture but not as much the taste/glaze.
Circus Animal Cookie Dough
Yeast donut with white chocolate icing and sprinkles, filled with plain cookie dough and sprinkles. I liked the texture of the "dough" inside but it didn't taste much like cookie dough otherwise--needs some salt!
Good Times
Yeast donut coated in cinnamon cake crumbs with a chocolate drizzle. I felt neutral about it.
Boston Cream
Yeast donut filled with Bavarian cream and topped with chocolate icing. The icing had a strange flavor and the cream was standard vanilla pudding. read more